Head of EMEA Growth Markets in London

Zoom is redefining the future of work, and with our accelerated focus on AI-powered collaboration we are entering our next phase of innovation and growth across EMEA. From intelligent meeting experiences to AI-driven Contact Center and productivity solutions, we are transforming how organizations connect, communicate, and serve their customers.

Reporting to the Head of EMEA & APAC, the Head of EMEA Growth Markets will play a pivotal role in shaping this next chapter across the Benelux, Nordics, South Africa, METAP and South Europe. This is a high-impact executive leadership position responsible for scaling the business, accelerating AI‐led solution adoption, and expanding our enterprise footprint across the region.

As we evolve from a meetings platform to a comprehensive AI‐first collaboration and customer experience provider, this leader will define and execute the Growth Markets go‐to‐market strategy, inspire high‐performing teams, and drive sustainable, profitable growth. This is a rare opportunity to lead at scale in a market with significant headroom, backed by a globally recognized brand and a bold product vision.

About The TeamThe EMEA Sales team is responsible for driving revenue growth across our growth markets. The team includes Sales Managers, Account Executives, and cross‐functional partners across Marketing, Pre‐Sales, Customer Success, Channel, and Product.

As part of the broader EMEA Senior Leadership Team, the Head of EMEA Growth Markets plays a pivotal role in regional strategic planning, cross‐functional collaboration, and representing the voice of the Growth markets in company‐wide initiatives.

Responsibilities

Develop and execute the growth markets regions go‐to‐market strategy aligned with EMEA growth objectives.

Establish and drive KPI targets to exceed revenue and profitability goals.

Lead and coach Sales Managers and Account Executives to maximize performance and accountability.

Build and scale a high‐performing, target‐driven sales organization.

Expand new customer acquisition across prioritized enterprise and growth segments.

Strengthen executive‐level relationships with key customers and strategic prospects.

Implement structured sales methodologies, including MEDDPICC and disciplined Salesforce usage.

Drive accurate forecasting through weekly, monthly, and quarterly business reviews.

Align closely with Marketing, Pre‐Sales, Product, and Customer Success to ensure seamless execution.

Identify and develop new high‐growth propositions to accelerate revenue expansion.

Represent the regions in executive forums, public relations activities, and government affairs when required.

Recruit, hire, and develop top‐tier sales talent to support continued regional expansion.

Foster a high‐performance, collaborative sales culture aligned with company values.

What We\’re Looking For

Bring over 10 years of senior sales leadership experience across the Growth Markets regions.

Demonstrate a proven track record of scaling enterprise software sales organizations.

Show deep expertise in Contact Center, UCaaS, SaaS, and consumption‐based sales models.

Deliver consistent success in enterprise‐wide B2B solution selling environments.

Inspire, develop, and retain high‐performing sales leaders and teams.

Execute complex deal strategies involving networking, pipeline development, negotiation, and closing.

Operate effectively in fast‐growing, high‐change environments.

Collaborate cross‐functionally to align strategy across marketing, product, and customer success.

Grasp new technologies quickly and translate them into commercial opportunity.

Exhibit strong executive presence and the ability to engage C‐level stakeholders.

Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In‐Person, is indicated in the job description/posting.

BenefitsAs part of our award‐winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work‐life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.

We\’re problem‐solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth‐focused environment.

Our CommitmentAt Zoom, we believe great work happens when people feel supported and empowered. We\’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we\’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non‐accommodation‐related requests, such as application follow‐ups or technical issues, will not be addressed.

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