Zoom is seeking a Head of Customer Success, EMEA to own revenue retention and product adoption across a large customer portfolio. You will lead regional CS teams, shape regional strategy, and partner with the global CS organization to drive satisfaction, retention and growth.A proven track record in scaling Enterprise SaaS CS operations in EMEA is required. The role emphasizes cross-functional leadership, regional market expertise, and a willingness to travel internationally (~25%).
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EMEA Enterprise CS Leader — Growth, Retention & Adoption in London employer: Zoom
Zoom is an exceptional employer that fosters a dynamic and inclusive work culture, encouraging collaboration and innovation among its teams. With a strong focus on employee growth, we offer numerous opportunities for professional development and career advancement, all while being based in the vibrant city of London. Join us to be part of a forward-thinking company that values your contributions and supports your journey towards meaningful success.
