At a Glance
- Tasks: Lead sales strategy and operations across EMEA, driving productivity and optimising revenue performance.
- Company: Join a leading collaboration platform company with a focus on innovation and teamwork.
- Benefits: Enjoy a variety of perks for physical, mental, and financial well-being, plus work-life balance support.
- Other info: Flexible hybrid working model with opportunities for career advancement.
- Why this job: Make a real impact by shaping sales strategies in a dynamic, growth-focused environment.
- Qualifications: 10+ years in sales operations with strong analytical skills and experience in SaaS environments.
The predicted salary is between 90000 - 110000 £ per year.
The Head of Sales Strategy & Operations serves as a strategic partner to Sales leadership, influencing go-to-market planning and execution across global sales organizations. Translate business strategy, market insights, and operational data into actionable priorities, scalable processes, and measurable outcomes. Drive sales productivity, improve forecasting and planning, optimize revenue performance, and enable teams to focus on the highest-impact opportunities.
About the Team
The Sales Operations team partners closely with Sales leaders to design and execute strategies across territories, quotas, forecasting, pipeline management, and organizational planning. The team brings together market insights, analytics, systems expertise, and cross-functional collaboration to create scalable operating models that improve sales effectiveness. Working alongside Finance, GTM Insights, Sales Enablement, Enterprise Systems, Marketing, HR, Legal, and Product, the team drives operational excellence and supports sustainable revenue growth across all regions and market segments.
What you'll do
- Partner with Sales leadership in EMEA and APAC to translate business strategy into operational priorities, execution plans, and measurable business outcomes.
- Lead strategic planning initiatives across territory design, quota planning, account segmentation, headcount planning, capacity modeling, and sales organization design.
- Drive forecasting excellence, pipeline management, performance reporting, and business reviews by leveraging data, analytics, and operational insights to support decision-making.
- Collaborate with cross-functional teams including Finance, GTM Insights, Sales Enablement, Enterprise Systems, Marketing, HR, Legal, and Product to align planning, governance, and operational priorities.
- Improve sales productivity by simplifying processes, standardizing operating practices, and driving adoption of scalable systems, automation, and sales technologies.
- Establish and govern sales policies, operational frameworks, and planning processes to ensure consistency, compliance, and effective execution across the sales organization.
- Lead strategic programs and transformation initiatives from planning through execution, defining objectives, success measures, and governance to deliver business impact.
- Lead, coach, and develop a high-performing team of Sales Operations Business Partners, fostering collaboration, accountability, and continuous improvement.
What we're looking for
- Possess over ten years of experience supporting Sales, Revenue Operations, Sales Operations, Business Operations, or Commercial Strategy teams within high-growth SaaS organizations, with global or regional sales exposure.
- Demonstrate experience partnering with senior Sales leadership to translate business strategy into operational priorities, actionable plans, and measurable business outcomes through strong analytical thinking and sound judgment.
- Show expertise in go-to-market planning, including forecasting, territory design, quota planning, sales analytics, pipeline management, organizational design, and revenue performance management.
- Demonstrate proficiency in utilizing Salesforce, CRM platforms, spreadsheets, reporting tools, and sales technologies to improve planning, reporting, operational efficiency, and scalability.
- Possess executive communication, presentation, and stakeholder management skills, with the ability to influence senior leaders and drive cross-functional alignment.
- Demonstrate success leading cross-functional initiatives and collaborating with Finance, GTM Insights, Sales Enablement, Enterprise Systems, Marketing, HR, Legal, and Product teams to deliver operational excellence.
- Possess certifications in Strategy, Business Analytics, Sales Operations, or Business Transformation from recognized institutions to enhance expertise and professional qualifications.
- Hold advanced education in a relevant field or equivalent qualifications.
- Hold qualifications or an educational background in Business, Economics, Finance, Communications, or a related field.
Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.
Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.
About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.
If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.
If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.
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Summary
Location: London (UK)
Type: Full time
Director of EMEA Sales Strategy & Operations in London employer: Zoom
Zoom is an exceptional employer that fosters a collaborative work culture, encouraging cross-functional alignment and innovation. With a hybrid work model and comprehensive benefits, employees enjoy a supportive environment that prioritises their well-being and professional growth. The opportunity to lead impactful channel marketing initiatives in emerging markets makes this role not only rewarding but also pivotal in shaping the future of the company.
StudySmarter Expert Advice🤫
We think this is how you could land Director of EMEA Sales Strategy & Operations in London
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Director of EMEA Sales Strategy & Operations at Zoom!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Zoom or be willing to refer you for that Director of EMEA Sales Strategy & Operations position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Zoom who’s on the lookout for their next Director of EMEA Sales Strategy & Operations star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Director of EMEA Sales Strategy & Operations role at Zoom!
We think you need these skills to ace Director of EMEA Sales Strategy & Operations in London
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Zoom. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Zoom
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Zoom. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
