Zoom is seeking a Head of Customer Success, EMEA to own revenue retention and product adoption for a large customer portfolio across the region. You will lead regional CS teams and collaborate with the global CS organization to scale enterprise SaaS operations.
The ideal candidate has 8+ years in senior CS leadership, deep EMEA experience, and a proven track record in GRR improvements, product adoption, and customer satisfaction. Travel ~25% required.
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EMEA Head of Customer Success — Enterprise SaaS employer: Zoom
Zoom is an exceptional employer that fosters a dynamic and inclusive work culture, encouraging collaboration and innovation among its teams. With a strong focus on employee growth, we offer numerous opportunities for professional development and career advancement, all while being based in the vibrant city of London. Join us to be part of a forward-thinking company that values your contributions and supports your journey towards meaningful success.
