Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Drive operational excellence and strategic alignment across our EMEA partner ecosystem.
- Company: Join Zoom, a leader in collaboration technology, helping people connect and work better together.
- Benefits: Enjoy a hybrid work environment, wellness perks, and a supportive workplace culture.
- Why this job: Influence regional strategy and make a measurable impact on partner success across diverse markets.
- Qualifications: Bachelor’s degree and 6+ years in sales operations, with strong CRM and data analytics skills.
- Other info: We value diversity and support candidates throughout the hiring process.
The predicted salary is between 43200 - 72000 £ per year.
What you can expect
We are looking for a Channel Field Sales Operations to join our Channel Center of Excellence team. This role is focused on driving operational excellence and strategic alignment across our EMEA partner ecosystem. This position supports the channel sales organization by optimizing planning, forecasting, and execution to improve sales productivity and partner success.
About the Team
You’ll collaborate with regional and global stakeholders to ensure our go-to-market strategy resonates across diverse markets, delivering meaningful impact and measurable growth. In this role, you’ll have the chance to influence regional strategy and shape scalable solutions that help our channel partners thrive across EMEA.
Responsibilities
-
Partnering with EMEA sales leadership to shape and implement regional strategies that improve sales effectiveness through channel partners.
-
Analyzing sales metrics such as pipeline growth, win/loss rates, and sales cycle to uncover trends, risks and opportunities across countries and partner types.
-
Delivering actionable and accurate sales reporting that provides insights, highlights gaps, and recommends solutions.
-
Improving productivity by streamlining sales processes while evaluating regional tools and platforms to support operational scalability.
-
Leveraging data to identify performance bottlenecks and drive continuous improvement across channel processes.
-
Designing and implementing effective territory models and quota frameworks tailored to regional market dynamics and partner landscapes.
-
Supporting sales incentive (SPIFF) programs through performance tracking, reporting, and internal communication to ensure program success.
What we’re looking for
-
Have Bachelor’s degree in Business Administration, Finance or a relevant field
-
6+ years of experience in sales operations within a high-growth technology company
-
Have good expertise in CRM systems (e.g. Salesforce) and data analytics platforms (e.g. Tableau)
-
Have good experience supporting or working within EMEA markets, with an understanding of regional business nuances, partner ecosystems, and compliance requirements.
-
Have good analytical and problem-solving skills with a demonstrated ability to use data for strategic decision-making.
-
Possess excellent communication skills to collaborate with sales teams and provide actionable insights.
-
Have good experience working effectively across cultures, time zones and functions in a matrixed global organization.
-
Have good project management skills; able to independently scope, prioritize and execute high-impact initiatives.
Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.
Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.
About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.
Our Commitment
At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.
If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.
#J-18808-Ljbffr
Channel Field Sales Operations employer: Zoom
Contact Detail:
Zoom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Channel Field Sales Operations
✨Tip Number 1
Familiarise yourself with the EMEA market dynamics and partner ecosystems. Understanding the regional nuances will help you demonstrate your ability to tailor strategies that resonate with local partners during discussions.
✨Tip Number 2
Brush up on your CRM and data analytics skills, particularly with tools like Salesforce and Tableau. Being able to showcase your proficiency in these systems can set you apart as a candidate who can hit the ground running.
✨Tip Number 3
Prepare to discuss specific examples of how you've improved sales processes or driven operational excellence in previous roles. Highlighting your analytical and problem-solving skills with real-world scenarios will make a strong impression.
✨Tip Number 4
Network with current or former employees in similar roles to gain insights into the company culture and expectations. This can provide you with valuable information to tailor your approach and demonstrate your fit for the team.
We think you need these skills to ace Channel Field Sales Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales operations, particularly within high-growth technology companies. Emphasise your analytical skills and familiarity with CRM systems like Salesforce, as well as any experience you have with EMEA markets.
Craft a Compelling Cover Letter: In your cover letter, explain how your background aligns with the responsibilities of the Channel Field Sales Operations role. Use specific examples to demonstrate your ability to drive operational excellence and strategic alignment across partner ecosystems.
Highlight Analytical Skills: Since the role requires strong analytical skills, be sure to include examples of how you've used data to make strategic decisions in previous positions. Mention any tools you’ve used, such as Tableau, to analyse sales metrics and improve processes.
Showcase Communication Abilities: Given the importance of collaboration in this role, highlight your communication skills. Provide examples of how you've successfully worked with diverse teams across cultures and time zones, and how you’ve delivered actionable insights to sales teams.
How to prepare for a job interview at Zoom
✨Understand the Role and Responsibilities
Make sure you have a clear understanding of the Channel Field Sales Operations role. Familiarise yourself with the key responsibilities such as optimising planning, forecasting, and execution to improve sales productivity. This will help you articulate how your experience aligns with their needs.
✨Showcase Your Analytical Skills
Since the role involves analysing sales metrics and leveraging data for decision-making, be prepared to discuss specific examples where you've used data analytics to drive improvements in sales processes or outcomes. Highlight your experience with CRM systems like Salesforce and data platforms like Tableau.
✨Demonstrate Cultural Awareness
Given the EMEA focus, it's crucial to show that you understand regional business nuances and partner ecosystems. Be ready to discuss your experience working across different cultures and time zones, and how this has shaped your approach to collaboration and strategy.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and project management skills. Prepare to discuss scenarios where you've had to scope, prioritise, and execute high-impact initiatives. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
