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For Companies At a Glance
- Tasks: Drive growth by generating leads and engaging with UK Public Sector clients.
- Company: Join Zoom, a leader in communication solutions with a vibrant team culture.
- Benefits: Enjoy a variety of perks for your physical, mental, and financial well-being.
- Why this job: Make an impact in the tech world while building strong customer relationships.
- Qualifications: Experience in SaaS or customer experience solutions and excellent communication skills.
- Other info: Flexible hybrid work environment with opportunities for career advancement.
The predicted salary is between 28800 - 48000 ÂŁ per year.
As a ZCX Business Development Representative, you'll proactively generate pipeline and drive growth across UK Public Sector target prospects. You'll focus on strategic CX customers—existing Zoom accounts with no CX penetration and/or net-new organizations. You’ll combine prospecting and outreach with strategic go-to-market execution. Work across Zoom's partner ecosystem, CX marketing, and sales teams to accelerate pipeline creation and sales velocity. This role requires exceptional communication skills, persistence, and strong prospect qualification abilities.
About the Team
The Zoom sales team is a dynamic force driving the company's success. With a focus on delivering cutting‑edge communication solutions for clients across all sectors, the team passionately engages with clients worldwide. Through strategic partnerships and a customer‑centric approach, they expand Zoom's global presence. They help businesses harness the full potential of virtual collaboration.
What we’re looking for:
- Have experience in SaaS, contact centre, AI‑driven, or customer experience solutions
- Demonstrate proven ability to prospect, generate pipeline, and accelerate deals
- Possess knowledge of UK Public Sector
- Have a strong track record of working with partners to deliver joint GTM initiatives
- Possess excellent communication skills with a consultative, customer‑first approach
- Bring passion for customer experience, AI, and building strong business relationships
Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In‑Person is indicated in the job description/posting.
Benefits
As part of our award‑winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.
About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem‑solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth‑focused environment.
Our Commitment
At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.
ZCX Business Development Representative employer: Zoom Video Communications
Contact Detail:
Zoom Video Communications Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ZCX Business Development Representative
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those connected to the UK Public Sector. Use platforms like LinkedIn to engage with potential contacts and show genuine interest in their work.
✨Tip Number 2
Prepare for those interviews! Research Zoom's products and how they relate to customer experience. Be ready to discuss how your skills can help drive growth and pipeline creation in the role of a Business Development Representative.
✨Tip Number 3
Practice your pitch! You’ll need to demonstrate your prospecting skills, so create a compelling elevator pitch that highlights your experience in SaaS and customer experience solutions. Make it engaging and memorable!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Zoom team and contributing to our mission of enhancing communication.
We think you need these skills to ace ZCX Business Development Representative
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the ZCX Business Development Representative role. Highlight your experience in SaaS and customer experience solutions, and show how your skills align with what we’re looking for.
Showcase Your Communication Skills: Since this role requires exceptional communication skills, don’t shy away from demonstrating these in your written application. Use clear, concise language and a friendly tone to reflect your consultative, customer-first approach.
Highlight Relevant Experience: Be sure to mention any previous experience you have with prospecting and generating pipeline, especially within the UK Public Sector. We want to see how you’ve successfully accelerated deals in the past!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Zoom Video Communications
✨Know Your Stuff
Before the interview, make sure you understand Zoom's products and how they relate to customer experience solutions. Familiarise yourself with the UK Public Sector landscape and think about how your experience in SaaS or contact centres can add value.
✨Showcase Your Communication Skills
Since this role requires exceptional communication skills, practice articulating your thoughts clearly and confidently. Prepare examples of how you've successfully engaged with clients or partners in the past, highlighting your consultative approach.
✨Demonstrate Your Prospecting Prowess
Be ready to discuss your strategies for generating pipeline and accelerating deals. Share specific instances where you've successfully prospected new clients or expanded existing accounts, especially in a B2B context.
✨Emphasise Team Collaboration
Zoom values teamwork, so be prepared to talk about how you've worked with sales teams or partners to achieve joint go-to-market initiatives. Highlight any experiences that showcase your ability to collaborate effectively and drive results together.
