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For Companies At a Glance
- Tasks: Drive growth by generating leads and engaging with strategic CX customers.
- Company: Join Zoom, a leader in communication solutions with a vibrant team culture.
- Benefits: Enjoy a variety of perks for your physical, mental, and financial well-being.
- Why this job: Make an impact in the UK Public Sector while working with cutting-edge technology.
- Qualifications: Experience in SaaS or customer experience solutions and strong communication skills.
- Other info: Flexible hybrid work environment with opportunities for career advancement.
The predicted salary is between 36000 - 60000 ÂŁ per year.
As a ZCX Business Development Representative, you'll proactively generate pipeline and drive growth across UK Public Sector target prospects. You'll focus on strategic CX customers—existing Zoom accounts with no CX penetration and/or net-new organizations. You’ll combine prospecting and outreach with strategic go-to-market execution. Work across Zoom's partner ecosystem, CX marketing, and sales teams to accelerate pipeline creation and sales velocity. This role requires exceptional communication skills, persistence, and strong prospect qualification abilities.
About the Team
The Zoom sales team is a dynamic force driving the company's success. With a focus on delivering cutting‑edge communication solutions for clients across all sectors, the team passionately engages with clients worldwide. Through strategic partnerships and a customer‑centric approach, they expand Zoom's global presence. They help businesses harness the full potential of virtual collaboration.
What we’re looking for:
- Have experience in SaaS, contact centre, AI‑driven, or customer experience solutions
- Demonstrate proven ability to prospect, generate pipeline, and accelerate deals
- Possess knowledge of UK Public Sector
- Have a strong track record of working with partners to deliver joint GTM initiatives
- Possess excellent communication skills with a consultative, customer‑first approach
- Bring passion for customer experience, AI, and building strong business relationships
Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In‑Person is indicated in the job description/posting.
Benefits
As part of our award‑winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.
About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem‑solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth‑focused environment.
Our Commitment
At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.
Strategic CX Business Development Representative employer: Zoom Video Communications
Contact Detail:
Zoom Video Communications Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic CX Business Development Representative
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. Don’t just connect; engage with them. Ask questions, share insights, and show genuine interest in their work. This can lead to referrals and insider info about job openings.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially focusing on their customer experience initiatives. Be ready to discuss how your skills align with their goals. Practise common interview questions and have your own questions ready to show your enthusiasm.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. Mention something specific from your conversation to remind them of your fit for the role. It shows you’re keen and professional, which is always a plus!
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who are proactive and engaged. Plus, it’s a great way to ensure your application gets into the right hands. Keep an eye on our careers page for the latest opportunities!
We think you need these skills to ace Strategic CX Business Development Representative
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Strategic CX Business Development Representative role. Highlight your experience in SaaS and customer experience solutions, and show how your skills align with what we’re looking for.
Showcase Your Communication Skills: Since this role requires exceptional communication skills, don’t shy away from demonstrating these in your written application. Use clear, concise language and a friendly tone to reflect your consultative, customer-first approach.
Highlight Relevant Experience: Be sure to mention any previous experience you have with the UK Public Sector or working with partners on go-to-market initiatives. This will help us see how you can hit the ground running in this role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Zoom Video Communications
✨Know Your CX Stuff
Make sure you brush up on customer experience (CX) concepts and how they apply to the UK Public Sector. Familiarise yourself with Zoom's products and how they enhance communication solutions. This will show your passion for CX and help you engage in meaningful conversations during the interview.
✨Showcase Your Prospecting Skills
Prepare specific examples of how you've successfully generated pipeline and accelerated deals in previous roles. Be ready to discuss your approach to prospect qualification and how you’ve worked with partners on go-to-market initiatives. This will demonstrate your ability to drive growth effectively.
✨Communicate Like a Pro
Since exceptional communication skills are key for this role, practice articulating your thoughts clearly and confidently. Use a consultative approach in your responses, showing that you prioritise the customer's needs. This will resonate well with the interviewers and highlight your fit for the team.
✨Embrace the Hybrid Work Culture
Understand Zoom's hybrid work model and be prepared to discuss how you can thrive in both remote and in-person settings. Share your experiences working in flexible environments and how you maintain productivity and collaboration. This shows you're adaptable and ready to contribute to their dynamic team.
