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For Companies At a Glance
- Tasks: Architect data systems that drive marketing, sales, and customer success insights.
- Company: Join Workvivo, part of Zoom, revolutionising employee experience.
- Benefits: Enjoy a vibrant workplace culture with perks for your well-being.
- Why this job: Transform complex data into actionable insights and fuel strategic growth.
- Qualifications: 5-7 years in Marketing Operations with strong analytical skills.
- Other info: Flexible hybrid work environment with opportunities for career advancement.
The predicted salary is between 36000 - 60000 £ per year.
This role sits right at the heart of our revenue engine. As Marketing Operations Manager, you’ll be the architect behind how data flows across marketing, sales, and customer success. Ensuring everyone is working from the same playbook, the same metrics, and the same truth. You’ll build the systems, models, and insights that help us understand what’s really driving pipeline, revenue, and long-term customer value. From first click to renewal (and everything in between), you’ll connect the dots and turn raw data into powerful intelligence that fuels smart, strategic growth.
About the Team
Workvivo is Zoom’s Employee Experience Platform. The place where culture, communication, and connection come together. We help organizations keep their people informed, engaged, and genuinely excited about work. As part of Zoom’s growth strategy, Workvivo is scaling fast, and that means we’re building world-class operational foundations to support our next chapter. If you love turning complexity into clarity and data into decisions, you’ll feel right at home here.
Responsibilities
- Building end-to-end data models and analytics infrastructure that track the full customer journey, power pipeline intelligence, and turn funnel data into actionable insights.
- Establishing a single source of truth across the Go-To-Market funnel through effective data governance, consistent metrics, and best-in-class compliance.
- Architecting scalable marketing automation frameworks and workflows that drive operational efficiency and revenue growth.
- Optimizing lead management, scoring, qualification, routing, and demand generation execution using data-backed insights.
- Developing predictive models, forecasting frameworks, and leading indicators to assess pipeline health, identify risk, and guide resource allocation.
- Creating advanced attribution models that quantify marketing impact across multiple channels on revenue and long-term customer value.
- Owning the marketing technology ecosystem, including integrations, vendor relationships, and ongoing optimization.
- Partnering cross-functionally with Sales Operations and Customer Success to enable seamless handoffs, expansion tracking, forecasting, and adoption of new tools and processes.
What we’re looking for
- Bring 5–7 years of experience in Marketing Operations or Revenue Operations within a B2B SaaS environment, with prior experience in the Data Analyst sector.
- Leverage advanced hands-on expertise with CRM, marketing automation, and Go-To-Market platforms (Salesforce and HubSpot preferred).
- Build data models, dashboards, attribution frameworks, and predictive insights that drive meaningful business decisions.
- Design scalable, efficient operational processes that support high-growth revenue teams.
- Apply an analytical mindset to translate complex data into clear, actionable stories.
- Collaborate across marketing, sales, and customer success in a cross-functional environment.
- Manage multiple priorities and stakeholders through effective project management and organizational skills.
- Explore advanced analytics, forecasting, and automation tools, including BI platforms, data languages (SQL/Python), planning tools, B2B SaaS metrics, and AI-powered capabilities.
Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.
Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.
About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.
Our Commitment
At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.
Marketing Operations Manager, Workvivo - UKI employer: Zoom Video Communications
Contact Detail:
Zoom Video Communications Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Marketing Operations Manager, Workvivo - UKI
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely excited about what they do!
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills can help them achieve their goals. Make it clear that you’re the missing piece of their puzzle.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Marketing Operations Manager, Workvivo - UKI
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Marketing Operations Manager role. Highlight your experience in building data models and analytics infrastructure, as well as your expertise with CRM and marketing automation tools like Salesforce and HubSpot.
Showcase Your Analytical Skills: We want to see how you turn complex data into clear insights. Include examples of how you've developed predictive models or advanced attribution frameworks that have driven business decisions in your previous roles.
Be Clear and Concise: When writing your application, keep it straightforward. Use bullet points where possible to make your achievements stand out, and ensure your language reflects the clarity we value at Workvivo.
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Zoom Video Communications
✨Know Your Data Inside Out
As a Marketing Operations Manager, you'll be dealing with a lot of data. Make sure you understand the key metrics and data models relevant to the role. Brush up on your knowledge of CRM systems like Salesforce and HubSpot, and be ready to discuss how you've used data to drive decisions in your previous roles.
✨Showcase Your Cross-Functional Collaboration Skills
This role requires working closely with sales and customer success teams. Prepare examples of how you've successfully collaborated across departments in the past. Highlight any projects where you’ve facilitated seamless handoffs or improved communication between teams.
✨Demonstrate Your Analytical Mindset
Be ready to talk about how you've turned complex data into actionable insights. Think of specific instances where your analytical skills led to significant improvements in marketing operations or revenue growth. Use clear examples to illustrate your thought process.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Prepare for scenarios where you might need to optimise lead management or develop predictive models. Practise articulating your approach to these challenges, focusing on the steps you would take and the tools you would use.