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- Tasks: Support key accounts, upsell, process orders, and maintain customer relationships.
- Company: Join a dynamic team at a reputable recruitment agency in Sidcup.
- Benefits: Enjoy a competitive hourly rate and early finishes on Fridays.
- Why this job: Great opportunity to develop customer service skills and work in a supportive environment.
- Qualifications: Advanced Excel skills and a proven track record in customer service required.
- Other info: Monday to Friday, 9am-5pm schedule with potential for growth.
Sales Support Administrator We are looking for a Sales Support Administrator to join my client's growing team based in Sidcup. The role will involve driving key accounts within a designated market whilst using effective planning, negotiation and problem solving skills to provide an excellent customer. Job Responsibilities: * Build a rapport with all key customers whilst understanding their needs and delivering to their requirements. * Actively looking to upsell and chase orders to meet revenue targets. * Accurately process customer sales orders and ensure that customers receive all required information. * Ensure all stock levels are appropriate. * Chase payments of unpaid invoices with key customers. * Maintain regular contact with customers to make sure that all their needs are anticipated and that revenue levels can be accurately predicted. * Ensure shipping documentation and export management is carried out to the highest standard. * Process invoices when the goods are dispatched. Requirements: * Advanced Excel Skills * Proven track record of providing excellent customer service, building rapport and achieving targets. * Background within data analysis. This role is offering the hourly rate between £12-14 depending on experience. This is a Monday to Friday 9am-5pm opportunity with an early finish on a Friday. To apply for this position, please send an up-to-date CV for immediate consideration. Please note; due to the high level of applicants we are not able to respond to unsuccessful candidates, and if you have not been contacted within seven days assume you have not been selected on this occasion. Zoom Recruitment Services Ltd is a specialist agency supplying permanent, temporary and contractual staff within Commercial, Logistical, Industrial and Technical sectors. We are also accredited members of the Recruitment and Employment Confederation (REC) and follow professional and ethical working procedures
Sales Support Administrator employer: Zoom Recruitment
Contact Detail:
Zoom Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Administrator
✨Tip Number 1
Familiarize yourself with the key accounts in the designated market. Research their business needs and challenges, so you can demonstrate your understanding during the interview.
✨Tip Number 2
Brush up on your Excel skills, especially in data analysis. Being able to showcase your proficiency in managing and interpreting data will set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've successfully built rapport with customers in the past. Highlight specific instances where your negotiation and problem-solving skills led to positive outcomes.
✨Tip Number 4
Understand the importance of upselling and revenue targets in this role. Think of strategies you could implement to meet these goals and be ready to discuss them during your interview.
We think you need these skills to ace Sales Support Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in sales support and customer service. Emphasize any relevant skills, especially your advanced Excel skills and data analysis background.
Craft a Strong Cover Letter: Write a cover letter that showcases your ability to build rapport with customers and meet revenue targets. Use specific examples from your past experiences to demonstrate your problem-solving and negotiation skills.
Highlight Relevant Experience: In your application, focus on your proven track record of providing excellent customer service. Mention any previous roles where you successfully upsold or managed key accounts.
Follow Application Instructions: Ensure you send an up-to-date CV as specified in the job description. Double-check for any additional requirements and make sure your application is complete before submitting it through our website.
How to prepare for a job interview at Zoom Recruitment
✨Showcase Your Customer Service Skills
Be prepared to discuss specific examples of how you've built rapport with customers in the past. Highlight your ability to understand their needs and deliver exceptional service, as this is crucial for the Sales Support Administrator role.
✨Demonstrate Your Excel Proficiency
Since advanced Excel skills are a requirement, be ready to talk about your experience with data analysis and how you've used Excel to solve problems or improve processes. Consider bringing examples or scenarios where you utilized these skills effectively.
✨Prepare for Problem-Solving Questions
Expect questions that assess your negotiation and problem-solving abilities. Think of situations where you successfully resolved customer issues or upsold products, and be ready to explain your thought process and the outcomes.
✨Understand the Company and Market
Research the company and its key accounts before the interview. Understanding their market position and customer base will help you tailor your responses and show that you're genuinely interested in contributing to their success.
