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- Tasks: Engage with customers, resolve queries, and drive sales in a dynamic environment.
- Company: Leading organisation in the building materials sector with a vibrant team.
- Benefits: Competitive salary, career growth opportunities, and a supportive work culture.
- Why this job: Join a fast-paced team and make a real impact on customer satisfaction and sales.
- Qualifications: Experience in customer service or sales, strong IT skills, and a passion for helping others.
- Other info: Ideal for those who thrive in target-driven environments and enjoy teamwork.
The predicted salary is between 36000 - 60000 £ per year.
A leading organisation within the building materials sector is seeking a commercially driven Customer Service Advisor to join its busy Customer Service Centre. This is a fast-paced, high-interaction role focused on pricing, selling and supporting customers while working to clear KPIs. You will play a key part in driving revenue growth through proactive selling, cross-selling and up-selling while ensuring customer experience.
Responsibilities as a Customer Service Advisor:
- Handling all customer enquiries via phone, email and digital.
- Supporting resolution of queries and disputes.
- Building strong internal relationships to ensure seamless service delivery.
This role suits someone who thrives in a target-driven environment and enjoys balancing commercial activity with operational efficiency.
Requirements as a Customer Service Advisor:
- Has experience in a fast-paced customer service or internal sales environment.
- Has strong IT skills and is comfortable using digital systems.
- Has experience within building materials, construction, or related industries (desirable but not essential).
Apply now with your CV for immediate consideration. To apply for this position as a Customer Service Advisor, please send an up-to-date CV to Lilly Douglas or call us.
Zoom Recruitment Services Ltd is a specialist agency supplying permanent, temporary and contractual staff within Commercial, Logistical, Industrial, NHS and Technical sectors.
Senior Client Servicing Administrator in Coventry employer: Zoom Recruitment
Contact Detail:
Zoom Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Client Servicing Administrator in Coventry
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to explain how your experience aligns with the role of a Customer Service Advisor. Highlight your skills in handling enquiries and resolving disputes, as these are key in this fast-paced environment.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the team at Zoom Recruitment Services Ltd.
We think you need these skills to ace Senior Client Servicing Administrator in Coventry
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Senior Client Servicing Administrator. Highlight your experience in customer service and any relevant skills that match the job description. We want to see how you can drive revenue growth and support customers effectively!
Showcase Your Achievements: Don’t just list your responsibilities; show us what you've achieved! Use numbers and examples to demonstrate how you've excelled in a fast-paced environment. This will help us see your potential impact on our team.
Keep It Professional Yet Personal: While we love a professional tone, don’t be afraid to let your personality shine through. A touch of warmth and enthusiasm can make your application stand out. Remember, we’re looking for someone who thrives in a high-interaction role!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any updates. Plus, it shows us you're keen to join our team!
How to prepare for a job interview at Zoom Recruitment
✨Know Your Stuff
Make sure you brush up on the company and its products, especially in the building materials sector. Understanding their offerings will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've successfully handled customer enquiries or resolved disputes. Highlighting your ability to thrive in a fast-paced environment will resonate well with the interviewers.
✨Demonstrate Your IT Savvy
Since strong IT skills are essential for this role, be ready to discuss your experience with digital systems. If you have specific software knowledge, mention it! This will show that you can hit the ground running.
✨Ask Insightful Questions
Prepare some thoughtful questions about the team dynamics and how success is measured in the role. This not only shows your interest but also helps you gauge if the company culture aligns with your values.