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- Tasks: Drive sales and support customers in a fast-paced environment.
- Company: Leading organisation in the building materials sector.
- Benefits: Competitive salary, dynamic work culture, and growth opportunities.
- Why this job: Join a vibrant team and make a real impact on customer experience.
- Qualifications: Experience in customer service or sales, confident in hitting targets.
- Other info: Ideal for ambitious individuals looking to thrive in a growing sector.
The predicted salary is between 28800 - 43200 £ per year.
A leading organisation within the building materials sector is seeking a commercially driven Internal Sales Executive to join its busy Customer Service Centre. This is a fast-paced, high-interaction role focused on pricing, selling and supporting customers while working to clear KPIs. You will play a key part in driving revenue growth through proactive selling, cross-selling and up-selling while ensuring customer experience.
Responsibilities:
- Pricing and selling products in line with customer requirements and agreed authority levels.
- Proactively generating sales from new and existing customers.
- Promoting cross-selling and up-selling opportunities to maximise revenue.
- Handling all customer enquiries via phone, email and digital.
- Processing orders and ensuring purchase orders align with terms and conditions.
- Supporting resolution of queries and disputes.
- Completing all administrative tasks accurately and within deadlines.
- Building strong internal relationships to ensure seamless service delivery.
This role suits someone who thrives in a target-driven environment and enjoys balancing commercial activity with operational efficiency.
Requirements:
- Has experience in a fast-paced customer service or internal sales environment.
- Is confident selling and working towards KPIs and revenue targets.
- Has strong IT skills and is comfortable using digital systems.
- Has experience within building materials, construction, or related industries (desirable but not essential).
If you are an ambitious internal sales professional looking for your next opportunity within a dynamic and growing sector, we would love to hear from you. Apply now with your CV for immediate consideration.
Customer Service Administrator in Coventry employer: Zoom Recruitment
Contact Detail:
Zoom Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator in Coventry
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to talk about your experience in customer service and sales. Highlight specific examples where you've met KPIs or resolved customer issues effectively. Confidence is key!
✨Tip Number 3
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might even lead to a referral. We love seeing our candidates succeed!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team. Let’s get you that job!
We think you need these skills to ace Customer Service Administrator in Coventry
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Customer Service Administrator role. Highlight any relevant experience in fast-paced environments and your ability to meet KPIs.
Showcase Your Sales Skills: Since this role is all about driving revenue, don’t forget to mention your sales achievements. Whether it’s cross-selling or up-selling, let us know how you’ve contributed to revenue growth in previous roles.
Be Clear and Concise: When writing your application, keep it straightforward. Use bullet points for key achievements and make sure your contact details are easy to find. We want to see your best self without sifting through unnecessary fluff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the quickest way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Zoom Recruitment
✨Know Your Products
Before the interview, make sure you have a solid understanding of the building materials sector. Familiarise yourself with common products and their uses. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Demonstrate Your Sales Skills
Prepare to discuss specific examples of how you've successfully generated sales or handled customer inquiries in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements in a fast-paced environment.
✨Showcase Your IT Proficiency
Since strong IT skills are essential for this role, be ready to talk about the digital systems you've used in previous jobs. If you have experience with CRM software or other sales tools, mention them and explain how they helped you achieve your targets.
✨Emphasise Teamwork and Relationships
This role requires building strong internal relationships, so be prepared to discuss how you've collaborated with colleagues in the past. Share examples of how you’ve worked together to resolve customer issues or improve service delivery, showcasing your ability to thrive in a team-oriented environment.