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- Tasks: Engage with customers, resolve queries, and drive sales in a dynamic environment.
- Company: Leading organisation in the building materials sector with a focus on customer service.
- Benefits: Competitive salary, career growth opportunities, and a vibrant team culture.
- Why this job: Join a fast-paced team and make a real impact on customer satisfaction and revenue.
- Qualifications: Experience in customer service or sales, strong IT skills, and a passion for helping others.
- Other info: Ideal for those who thrive in target-driven environments and enjoy teamwork.
The predicted salary is between 28800 - 43200 £ per year.
A leading organisation within the building materials sector is seeking a commercially driven Customer Service Advisor to join its busy Customer Service Centre. This is a fast-paced, high-interaction role focused on pricing, selling and supporting customers while working to clear KPIs. You will play a key part in driving revenue growth through proactive selling, cross-selling and up-selling while ensuring customer experience.
Responsibilities as a Customer Service Advisor:
- Handling all customer enquiries via phone, email and digital.
- Supporting resolution of queries and disputes.
- Building strong internal relationships to ensure seamless service delivery.
This role suits someone who thrives in a target-driven environment and enjoys balancing commercial activity with operational efficiency.
Requirements as a Customer Service Advisor:
- Has experience in a fast-paced customer service or internal sales environment.
- Has strong IT skills and is comfortable using digital systems.
- Has experience within building materials, construction, or related industries (desirable but not essential).
Apply now with your CV for immediate consideration.
Client Services Senior Administrator in Coventry employer: Zoom Recruitment
Contact Detail:
Zoom Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Senior Administrator in Coventry
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to explain how your experience aligns with the role of a Customer Service Advisor. Highlight your skills in handling customer enquiries and resolving disputes effectively.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace Client Services Senior Administrator in Coventry
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Client Services Senior Administrator. Highlight your experience in customer service and any relevant skills that match the job description. We want to see how you can thrive in a fast-paced environment!
Showcase Your Achievements: Don’t just list your responsibilities; show us what you've achieved! Use numbers and examples to demonstrate how you've driven revenue growth or improved customer satisfaction in previous roles. This will help us see your impact!
Keep It Professional Yet Personal: While we love a professional tone, don’t be afraid to let your personality shine through. A touch of warmth and authenticity can make your application stand out. Remember, we’re looking for someone who fits well with our team culture!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy and ensures your application lands right where it needs to be. Let’s get your journey started with us!
How to prepare for a job interview at Zoom Recruitment
✨Know Your Stuff
Make sure you understand the building materials sector and the role of a Customer Service Advisor. Brush up on common industry terms and be ready to discuss how your experience aligns with the fast-paced environment they operate in.
✨Showcase Your Skills
Highlight your IT skills and familiarity with digital systems during the interview. Be prepared to give examples of how you've used these skills to improve customer service or streamline processes in previous roles.
✨Demonstrate Your Customer Focus
Prepare to share specific examples of how you've handled customer enquiries, resolved disputes, or improved customer satisfaction. This will show that you can thrive in a target-driven environment while maintaining a strong focus on customer experience.
✨Build Rapport
Since this role involves building strong internal relationships, practice your communication skills. Be friendly and approachable during the interview, as this will reflect your ability to work well with colleagues and ensure seamless service delivery.