Zookeeper - Domestics

ZSL is seeking a dedicated Zookeeper within the Domestics section of our Animal Department at Whipsnade Zoo, one of the UK's largest zoos in the Chiltern Hills. The team cares for rare and traditional breeds recognised by the Rare Breed Survival Trust (e.g. Dartmoor Ponies, Shetland Cattle, Middle White Pigs, Bagot goats, etc.) and manages a large herd of Soay sheep, Bagot and Cashmere goats for conservation grazing across the site of Special Scientific Interest. The role involves ensuring the highest standards of animal welfare and husbandry, contributing to enrichment and training programmes, creating engaging experiences for visitors, and supporting daily care and conservation efforts. This is a permanent contract position, 37.5 hours per week, with a rota that includes weekends and bank holidays.

Key responsibilities

• Food Preparation: Prepare approved diets and carry out feeding procedures.
• Hygiene and Cleaning: Maintain the highest standards of hygiene by cleaning and maintaining exhibits, equipment and other designated areas.
• Husbandry and Enrichment: Contribute to high standards of husbandry and welfare, developing innovative, enriching and aesthetic enclosures with the team.
• Animal Observation: Observe behaviour, health and security of animals and report concerns and problems to Lead Keepers or Section Manager.

About You

• Successfully completed the Zookeeper and Aquarist Apprenticeship Programme, a Diploma in the Management of Zoo and Aquarium Animals (DMZAA), or an equivalent qualification.
• Practical experience working with animals in a zoo or aquarium, ideally managing exotic species.
• Comfortable working outdoors in all weather conditions, with a positive and flexible approach to physical, hands‑on work.
• Demonstrates initiative and a proactive, sustainable approach to completing tasks that benefit the department, maximizing productivity and efficiency.
• Can work effectively both as part of a team and independently to carry out section tasks.
• Demonstrates professionalism through punctuality, reliability, integrity and a diligent work ethic.
• Holds a full, valid UK driving licence.

Pre‑employment checks and immigration

This role is subject to standard pre‑employment checks, including confirmation of your right to work in the UK. Visa sponsorship is not available for this position.

Equality, Diversity and Inclusion

ZSL recognises that conservation is one of the least diverse sectors, and we actively encourage applications from candidates who identify as part of underrepresented communities. We are committed to building a supportive and inclusive workplace where everyone can thrive and celebrate the value of having a team of employees with diverse skills, experiences and heritage.

Benefits

• Purpose‑driven work – join an organisation where every role contributes to creating a world where wildlife thrives.
• Pension scheme – up to 12 % contributory pension.
• Flexible working – discuss flexible working requirements with managers.
• Holidays – 25 days annual leave plus UK bank holidays (increasing with milestone anniversaries).
• Equality networks – access to ZSL’s staff equality networks.
• Wellbeing – access to a blended programme of wellbeing initiatives, including confidential access to a 24/7 employee assistance programme.
• Life assurance – eligible employees will be enrolled in the life assurance scheme from day one.
• Complimentary tickets – annual allocation of Whipsnade Zoo and London Zoo tickets, with a 30 % discount in online and retail shops.
• Cycle2Work – the cycle‑to‑work scheme lets you lease a bicycle.
• Season ticket loan – interest‑free loan for eligible London‑based employees to buy a season ticket for travel.
• Family‑friendly policies – enhanced maternity, paternity and adoption packages.