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- Tasks: Engage visitors through talks, workshops, and fun activities at Whipsnade Zoo events.
- Company: Join ZSL, a leading conservation charity dedicated to wildlife protection.
- Benefits: Flexible hours, generous leave, pension scheme, and complimentary zoo tickets.
- Other info: Part-time role with opportunities for personal growth in a dynamic environment.
- Why this job: Make a real impact on wildlife conservation while creating memorable experiences for visitors.
- Qualifications: Strong communication skills and a passion for nature and conservation.
The predicted salary is between 12 - 15 £ per hour.
Events at Whipsnade Zoo are a powerful way for ZSL to connect with audiences, share our conservation mission, and support commercial goals. As an Events Ambassador, you’ll play a key role in delivering memorable experiences that inspire visitors and strengthen their connection to nature. Working within the Events team and closely alongside the Visitor Activities and Volunteer teams, you’ll bring our events to life through engaging talks, interactive workshops, and creative pop‑up activities. You'll be a visible and enthusiastic point of contact for visitors, delivering excellent customer service and representing ZSL with energy and professionalism. It's an exciting opportunity to play a direct part in fulfilling ZSL’s vision of a world where wildlife thrives, one visitor at a time. This role is offered on a part‑time basis. As our zoos are open seven days a week, your schedule will follow a rota, which includes weekends and bank holidays. We aim to balance business needs with personal flexibility, so you’ll have advance notice of your shifts to help plan your time.
Key responsibilities
- Event Delivery & Operations: Assist with the preparation, set‑up, delivery, and de‑rig of a wide range of events that support ZSL’s strategic goals and audience engagement.
- Visitor Engagement & Public Speaking: Deliver engaging talks and share event‑related information with visitors and educational groups to deepen public connection with ZSL’s mission.
- Volunteer & Stakeholder Coordination: Brief volunteers and liaise with internal teams and external suppliers, including caterers and performers, to support seamless event execution.
- Data & Donation Management: Oversee the collection and accurate recording of donations, raffle funds, and visitor data to support fundraising and reporting efforts.
- Safety & Quality Control: Ensure a high standard of safety, cleanliness, and presentation across all event materials and spaces throughout the event duration.
About You
- Engage with the public in a friendly, confident, and professional manner.
- Flexible to work outdoors, including weekends, early mornings and evenings, with exposure to animals and the elements.
- Excellent communication skills and strong diplomacy.
- Adaptable and able to multitask in a fast‑paced, changing environment, knowing when to elevate issues.
- Enthusiasm for learning and contributing to the care, conservation, and wellbeing of animals and the environment.
- Comply with and actively promote Health and Safety policies and procedures.
About Us
ZSL is an international conservation charity. Through our unrivalled animal experts in our two zoos (London Zoo and Whipsnade Zoo), pioneering scientists, and dedicated conservationists, we inspire, inform and empower people to stop wild animals going extinct. Our vision is a world where wildlife thrives and we work every day to achieve this. From investigating the health threats facing animals, to helping people and wildlife live alongside each other, we are committed to bringing wildlife back from the brink of extinction.
What We Offer
- Purpose‑driven work – join an organisation where every role contributes to creating a world where wildlife thrives.
- Pension scheme – we offer a generous pension scheme with up to 12% contributory pension.
- Flexible working – talk to us about your flexible working requirements and we will do everything we can to make sure you work in a way that suits you.
- Holidays – 25 days annual leave allowance, plus UK bank holidays (increasing with milestone anniversaries).
- Access to ZSL’s staff Equality Networks (Race & Culture, Team Pride, Disability, and Menopause), supporting an inclusive and welcoming workplace for those with lived experience.
- Wellbeing – access to a blended programme of wellbeing initiatives, including confidential access to our 24/7 Employee Assistance Programme.
- Life assurance – eligible employees will be enrolled in ZSL’s life assurance scheme from their first day.
- Complimentary tickets – annual allocation of Whipsnade Zoo and London Zoo tickets, with a 30% discount in online and retail shops.
- Cycle2Work – our cycle‑to‑work scheme enables you to lease a bicycle.
- Season ticket loan – we offer an interest‑free loan for eligible London‑based employees to buy a season ticket for travel between home and work.
- Family‑friendly policies – we offer enhanced maternity, paternity, and adoption packages.
ZSL recognises that conservation is one of the least diverse sectors, and we actively encourage applications from candidates who identify as part of under‑represented communities. We are committed to building a supportive and inclusive workplace where everyone can thrive and celebrate the value of having a team of employees with diverse skills, experiences, and heritage.
Event Ambassador - Whipsnade in City of Westminster employer: Zoological Society of London
Contact Detail:
Zoological Society of London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Event Ambassador - Whipsnade in City of Westminster
✨Tip Number 1
Get to know the organisation! Research ZSL's mission and values, and think about how your passion for conservation aligns with their goals. This will help you connect with the team during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your public speaking skills! As an Events Ambassador, you'll be engaging with visitors and delivering talks. Try rehearsing in front of friends or family to build your confidence and get feedback on your delivery.
✨Tip Number 3
Network like a pro! Attend events related to conservation and engage with people in the industry. This can lead to valuable connections and even job opportunities. Plus, it shows your commitment to the field!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest roles and updates directly from us, making your job search easier.
We think you need these skills to ace Event Ambassador - Whipsnade in City of Westminster
Some tips for your application 🫡
Show Your Passion for Conservation: When writing your application, let your enthusiasm for wildlife and conservation shine through. We want to see how you connect with our mission and how you can inspire others to do the same!
Highlight Your Communication Skills: As an Events Ambassador, you'll be engaging with visitors and delivering talks. Make sure to showcase your excellent communication skills in your application. Share examples of how you've successfully interacted with diverse audiences.
Be Flexible and Adaptable: This role requires working outdoors and adapting to changing environments. In your application, mention any experiences that demonstrate your flexibility and ability to multitask, especially in fast-paced situations.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you're keen to join our team at ZSL!
How to prepare for a job interview at Zoological Society of London
✨Know Your Audience
Before the interview, research ZSL and their conservation mission. Understand their events and how they engage with visitors. This will help you tailor your answers to show that you're genuinely interested in their work and can contribute to their goals.
✨Showcase Your Communication Skills
As an Events Ambassador, you'll need to engage with the public confidently. Prepare examples of past experiences where you've successfully communicated or presented information to groups. Practise speaking clearly and enthusiastically about topics related to wildlife and conservation.
✨Demonstrate Flexibility and Adaptability
The role requires working outdoors and adapting to changing environments. Be ready to discuss situations where you've had to be flexible or multitask under pressure. Highlight your ability to remain calm and effective, even when things don’t go as planned.
✨Emphasise Teamwork and Coordination
You'll be working closely with volunteers and various teams. Share examples of how you've collaborated with others to achieve a common goal. Mention any experience you have in coordinating events or managing groups, as this will show your capability in supporting seamless event execution.