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- Tasks: Join our Experience Team to design user-centred digital products and lead client workshops.
- Company: Zoocha is a leading Drupal specialist agency with a vibrant, inclusive culture.
- Benefits: Enjoy flexible working, profit share, private healthcare, and unlimited training budget.
- Why this job: Be part of a creative team driving positive change and impactful projects for notable clients.
- Qualifications: 3-4 years of agency experience in UX design and a strong portfolio are essential.
- Other info: Hybrid role based in Hertford; must have a valid UK work permit.
The predicted salary is between 35000 - 70000 £ per year.
The Seed Warehouse, Hertford, UK
Salary: up to £50,000, depending on experience
About the role
Zoocha is seeking a Senior UX Designer to join our growing cross-functional Experience Team. We’re looking for someone who can help to inform the strategy and design process by driving success through user insights on needs, goals and motivations. You are a highly skilled practitioner with a passion and grounding in the UX design process.
This is a hybrid working role, with the flexibility to work remotely some of the time, but with an expectation that you’ll be based at our Hertford office at least one day per week. Some travel to clients is also expected.
Why we are hiring
We are embarking on a phase of significant internal positive change at Zoocha, building out our creative, strategic, and experience capabilities to complement our industry-leading Drupal design and build offering.
Your remit
We’re looking for a real team player who’s able to work collaboratively with our Experience and Development team, to design a wide range of audience-centred experiences, including websites, native mobile apps, and across global design systems. You should also be comfortable working independently across projects from concept to delivery.
What we're looking for from you:
- At least 3 - 4 years’ agency experience designing digital products
- Exceptional UX design-craft paired with a strategic, consultative mindset
- Ability to take a project from a brief, translating problems into practical solutions
- Proficient at creating UX/ CX deliverables such as wireframes, prototypes, journey/ experience maps, user flows, personas, information architecture etc
- Strong UX process, with an ability to create high level concepts through to prototypes, testing and UI handover
- Comfortable engaging senior client stakeholders, leading/ facilitating client workshops & co-design sessions to get buy in and progressing through to the final product
- Ability to conduct primary and/or secondary research, as well as quick rounds of usability tests
- Experience creating user stories and product backlogs
- Experience of designing and facilitating workshops
- Good commercial awareness, helping ensure work is delivered on time within budget
- Great communication skills, with the ability to explain complex concepts easily to people from other disciplines and backgrounds
- Excellent problem-solving skills, with the ability to think creatively and strategically
- Ability to collaborate effectively with cross-functional teams including developers, marketers, and product managers
- Knowledge of accessibility standards and best practices
- Strong portfolio of design projects
Nice-to-have experience:
- Experience of designing mobile apps (iOS and Android)
- Experience of interpreting data (e.g. GA4, Hotjar)
Mandatory requirements:
- Based in the UK, ideally within regular commuting distance of our Hertford office.
- Fluency in English, both written and spoken, is essential.
- You’ll need to provide a link to a portfolio; unfortunately, applications without one won’t be considered.
- You must have a valid visa or work permit.
About Zoocha
Founded in 2009, Zoocha is a leading Drupal specialist digital agency based in the UK, with offices in Spain and Brazil. Over 80 passionate thinkers, makers, and doers working across a range of disciplines including UX, strategy, design, development, hosting, project management, and support. We’re a friendly, lively, and fast-paced place to work, with regular team nights out and a wide range of social events on offer across our three offices – and we’re a certified Great Place to Work, too.
We’re also ISO 27001, ISO 9001, and Cyber Essentials Plus certified, and hold ISO 14001 & Green Mark certifications. Our commitment to environmental sustainability sits at the heart of Zoocha’s products and business processes.
Our work and clients
We build long-lasting, collaborative relationships with clients and push them, ourselves, and the world around us forward through the work we do together. With over 50 Drupal clients, our work is varied, but we have a focus on the not-for-profit, government, education, and travel sectors.
Current clients include:
- University College London
- University of Portsmouth
- Alzheimer’s Society
- Oxfam
- Professional Darts Corporation (PDC)
- Topdeck Travel
- Visit Valencia
- Westminster City Council
- Greater London Authority
- Royal Borough of Kensington and Chelsea
- Guy’s and St Thomas NHS Foundation Trust
- United Nations
- Ofsted
Why work at Zoocha?
- Flexible working plus the ability to work from any of our offices (UK, Spain, Brazil) for periods of time.
- Outstanding benefits including profit share, private healthcare, gym, and wellness fund.
- Unlimited training budget.
- An inclusive workplace with active advocacy networks for women, LGBTQI employees, and people from ethnic minorities.
- Regular team socials and all-inclusive monthly social events.
Sound like you? Get in touch — we’d love to hear from you.
Senior UX Designer (Hertford) employer: Zoocha
Contact Detail:
Zoocha Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior UX Designer (Hertford)
✨Tip Number 1
Familiarise yourself with Zoocha's projects and clients, especially those in the not-for-profit and education sectors. Understanding their work will help you tailor your discussions during interviews and demonstrate your genuine interest in their mission.
✨Tip Number 2
Prepare to showcase your UX design process by discussing specific projects from your portfolio. Be ready to explain how you approached user research, created wireframes, and facilitated workshops, as these skills are crucial for the role.
✨Tip Number 3
Brush up on your knowledge of accessibility standards and best practices. Being able to discuss how you incorporate these into your designs will set you apart and show that you prioritise inclusive design.
✨Tip Number 4
Network with current or former Zoocha employees on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.
We think you need these skills to ace Senior UX Designer (Hertford)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in UX design, particularly focusing on your agency experience and the specific skills mentioned in the job description. Use keywords from the job listing to ensure your application stands out.
Showcase Your Portfolio: Include a link to your portfolio that demonstrates your best work in UX design. Make sure it showcases a variety of projects, especially those that align with the responsibilities outlined in the job description, such as wireframes, prototypes, and user flows.
Craft a Compelling Cover Letter: Write a cover letter that not only expresses your enthusiasm for the role but also explains how your experience aligns with Zoocha's needs. Highlight your ability to work collaboratively and your experience in leading workshops, as these are key aspects of the position.
Prepare for Potential Interviews: While this step is not part of the written application, it's good to prepare for interviews by thinking about how you would discuss your design process and problem-solving skills. Be ready to explain your approach to user research and usability testing, as well as how you engage with clients.
How to prepare for a job interview at Zoocha
✨Showcase Your Portfolio
Make sure to bring a strong portfolio that highlights your best UX design projects. Be prepared to discuss the thought process behind each project, including the challenges you faced and how you overcame them.
✨Understand the Company Culture
Research Zoocha's values and culture before the interview. Understanding their commitment to environmental sustainability and collaborative work will help you align your answers with what they value in a team member.
✨Prepare for Client Engagement Scenarios
Since the role involves engaging with senior client stakeholders, think of examples from your past experience where you successfully led workshops or facilitated discussions. Be ready to explain how you gained buy-in from clients.
✨Demonstrate Problem-Solving Skills
Be prepared to discuss specific instances where you tackled complex design problems. Highlight your strategic thinking and how you translated user needs into practical solutions, as this is crucial for the role.
