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- Tasks: Support change integration by delivering engaging communications and managing stakeholder engagement.
- Company: Join a dynamic team focused on transformation in the CEX Unity programme.
- Benefits: Competitive pay rate of £34.56 per hour with opportunities for professional growth.
- Why this job: Make a real impact by helping teams adapt to new ways of working.
- Qualifications: Experience in change management and strong communication skills are essential.
- Other info: Work in a collaborative environment with a focus on employee engagement.
The predicted salary is between 27 - 42 £ per hour.
Location: Zoo Grips, West Midlands, England, United Kingdom
Contract: Inside IR35 contract
Pay Rate: £34.56 per hour
Opportunity
Support the successful integration of fournel CEX teams by delivering clear, timely, and engaging change communications, supporting the people transition through structured change management activities, and driving the embedding and adoption of new ways of working.
Key Responsibilities
- Develop and deliver internal communications that support the CEX Unity programme, including updates, FAQs, leadership messaging, packs for people managers etc.
- Create change impact assessments, stakeholder maps, and engagement plans.
- Check and monitor business readiness ahead of (phased) implementations, integrations and go-lives.
- Coordinate and deliver engagement activities (e.g. workshops, town halls, feedback loops, drop-ins).
- Track and respond to employee sentiment (e.g. EMPS, verbatim feedback).
- Maintain and update comms plans, timelines, and content calendars.
- Work closely with the Programme Manager, Project Manager, Business Analysts, Organisation Design and People Partners to ensure change and comms are aligned with delivery milestones.
Skills And Experience Required
- Experience in change management and internal communications within transformation programmes.
- Strong writing and storytelling skills with the ability to tailor messages to different audiences.
- Able to distil complex information into engaging, succinct and user‐friendly information.
- Workshop facilitation.
- Confident in stakeholder engagement and facilitating feedback.
- Familiarity with tools such as SharePoint, Yammer, MS Teams, and email platforms.
- Understanding of organisation design and end experience principles.
Desirable Attributes
- Empathetic and people‐focused.
- Highly organised and detail‐oriented.
- Ability to work independently and collaboratively.
- Experience in automotive, digital, or customer experience environments is a plus.
Seniority level: Entry level
Employment type: Contract
Job function: Other
Industries: Public Relations and Communications Services
Change & Communications Analyst - CEX Unity in Birmingham employer: Zoo Grips
Contact Detail:
Zoo Grips Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Change & Communications Analyst - CEX Unity in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. We can’t stress enough how personal connections can open doors that applications alone can’t.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We recommend practising common interview questions and tailoring your answers to highlight your change management and communication skills.
✨Tip Number 3
Showcase your storytelling skills! In interviews, use examples from your past experiences to illustrate how you’ve successfully managed change or communicated effectively. We love a good story!
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can leave a lasting impression. And remember, check out our website for more opportunities that match your skills!
We think you need these skills to ace Change & Communications Analyst - CEX Unity in Birmingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in change management and internal communications. We want to see how your skills align with the CEX Unity programme, so don’t hold back on showcasing your storytelling abilities!
Showcase Your Writing Skills: Since strong writing is key for this role, include examples of your previous work that demonstrate your ability to distil complex information into engaging content. We love seeing clear, concise communication, so let your writing shine!
Engage with Us: Don’t forget to express your enthusiasm for the role and the company! Share why you’re excited about the opportunity to support the integration of the CEX teams. We appreciate a genuine connection, so let us know what makes you tick.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be set!
How to prepare for a job interview at Zoo Grips
✨Know Your Change Management Basics
Make sure you brush up on your change management principles. Understand the key concepts and be ready to discuss how you've applied them in past experiences. This will show that you're not just familiar with the theory but can also put it into practice.
✨Tailor Your Communication Style
Since the role involves internal communications, think about how you can adapt your communication style to different audiences. Prepare examples of how you've successfully tailored messages in the past, whether through writing or presentations.
✨Engagement Activities Are Key
Be prepared to discuss how you've coordinated engagement activities like workshops or town halls. Think of specific instances where you facilitated feedback loops and how they contributed to successful change initiatives.
✨Show Your Empathy and Organisation Skills
This role requires a people-focused approach, so be ready to share examples that highlight your empathy and organisational skills. Discuss how you've managed stakeholder relationships and kept projects on track, demonstrating your ability to work both independently and collaboratively.
