At a Glance
- Tasks: Lead AV conference room deployments and ensure adherence to Microsoft standards.
- Company: Join Zones, a global leader in innovative IT solutions with over 35 years of experience.
- Benefits: Enjoy hybrid working, private medical insurance, and professional development opportunities.
- Other info: Be part of a diverse team committed to continual improvement and innovation.
- Why this job: Make a real impact in tech while growing your career in a dynamic environment.
- Qualifications: 5+ years in AV systems engineering and relevant industry certifications required.
The predicted salary is between 60000 - 80000 £ per year.
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for Technology Solutions.
Zones is a Global Solution Provider of end‑to‑end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done.
Serves as the Technical subject matter expert (SME) for AV conference room deployments within a designated region or program. Provides engineering guidance, ensures adherence to Microsoft AV standards, and supports project teams through all phases of deployment—from design development to installation and handover. Partners closely with Project Managers, Regional Leads, and vendors to resolve technical issues, manage escalations, and drive quality outcomes.
What you will do as the Technical Lead:
- Act as the Technical SME for AV deployments, educating project teams on Microsoft standards, deviation processes, and technical risk.
- Accountable for validating AV conference room designs and bill of materials (BOM) based on site survey results, ensuring technical accuracy, compliance with standards, and readiness for procurement.
- Manage and quality‑assure design development drawings and construction documentation.
- Provide technical consultation during installation phases, including responding to RFIs and resolving escalations with vendors and engineering teams.
- Participate in retrospectives and lessons learned sessions to drive continual improvement and share technical insights across teams.
- Support the AV Project Manager on all technical elements of the deployment lifecycle.
What you will bring to the team:
- 5+ years of experience in AV systems engineering/design.
- Strong understanding of AV hardware, room standards, and deployment protocols.
- Experience with design development, technical drawing review, and functional specification creation.
- Proven ability to resolve technical escalations and support field teams during installation.
- At least one industry certification, such as: CTS® (Certified Technology Specialist) – foundational AV industry certification from AVIXA. CTS-D® (Design) or CTS-I® (Installation) – advanced AV certifications for design and implementation roles.
At Zones, we're proud to offer a comprehensive benefits package designed to support the well‑being and success of our team members. Your health is important to us, so we truly embrace hybrid working. Additional benefits include private medical insurance, with access to a range of wellness programs aimed at promoting a healthy lifestyle. We believe that a healthy workforce is a productive workforce.
Investing in your professional growth and development is a priority for us. Our benefits package includes opportunities for training and development, as we want to support you in reaching your career goals and unlocking your full potential. In addition to the core benefits outlined above, we offer a range of additional perks and benefits to enhance your experience as a valued member of our team. These may include discounts on gym memberships, retail purchases, travel packages, and more.
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
Technical Lead employer: Zones IT Solutions
Zones is an exceptional employer that prioritises the well-being and professional growth of its team members. With a comprehensive benefits package that includes private medical insurance, wellness programmes, and hybrid working options, employees are supported in achieving a healthy work-life balance. Additionally, Zones fosters a culture of continuous learning and development, offering training opportunities to help you reach your career goals while being part of a dynamic team that values innovation and collaboration in the IT solutions space.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Lead
✨Tip Number 1
Network like a pro! Reach out to your connections in the AV industry and let them know you're on the lookout for a Technical Lead role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers, make sure to highlight your experience with AV systems engineering and any relevant certifications. This is your time to shine and demonstrate why you're the perfect fit for the role.
✨Tip Number 3
Prepare for interviews by brushing up on Microsoft AV standards and deployment protocols. Be ready to discuss how you've tackled technical escalations in the past. This will show that you’re not just knowledgeable but also practical in applying your skills.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining Zones and being part of our innovative team.
We think you need these skills to ace Technical Lead
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Technical Lead role. Highlight your experience with AV systems engineering and any relevant certifications. We want to see how your skills align with what we’re looking for!
Showcase Your Expertise:Don’t hold back on showcasing your technical knowledge! Include specific examples of past projects where you acted as a Technical SME or resolved escalations. This will help us see your problem-solving skills in action.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points for easy reading and make sure to highlight your key achievements. We appreciate straightforward communication!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Zones IT Solutions
✨Know Your AV Standards
Make sure you’re well-versed in Microsoft AV standards and deployment protocols. Brush up on the specifics of AV hardware and room standards, as this will show your technical expertise and readiness to take on the role.
✨Prepare for Technical Scenarios
Anticipate questions related to technical escalations and how you’ve resolved them in the past. Be ready to discuss specific examples where you provided engineering guidance or managed design development, as this will demonstrate your problem-solving skills.
✨Showcase Your Collaboration Skills
Since the role involves working closely with Project Managers and vendors, be prepared to talk about your experience in team settings. Highlight instances where you’ve successfully partnered with others to drive quality outcomes and resolve issues.
✨Engage in Continuous Improvement
Discuss your approach to retrospectives and lessons learned sessions. Share how you’ve contributed to continual improvement in previous roles, as this aligns with Zones' commitment to enhancing processes and sharing insights across teams.
