At a Glance
- Tasks: Manage our global ecommerce sites, optimise for SEO and CRO, and drive sales growth.
- Company: Join Zone3, a leading British triathlon and swim brand with a supportive culture.
- Benefits: Enjoy a competitive salary, hybrid work, 23 days holiday, and team socials.
- Other info: Flexible working hours and opportunities for career growth in a dynamic environment.
- Why this job: Be part of a passionate team making an impact in the sports industry.
- Qualifications: 2+ years in ecommerce, strong SEO/CRO skills, and experience with Shopify.
The predicted salary is between 38000 - 42000 £ per year.
Zone3 is a British-owned triathlon and swim brand, built over a decade of organic growth on the strength of our products and the word of the athletes who use them. We design wetsuits, triwear, cycle wear, swimwear and accessories that are tested in the water and trusted in competition. Our range is available online, through more than 50 UK retailers, and in over 30 countries worldwide. We're a close-knit team working at pace, with a clear ambition: to become the world's leading triathlon brand. The culture is supportive, performance-led and built on the belief that better products come from people who care about getting the detail right.
You’ll run the day-to-day of our global ecommerce sites. This is a hands-on role: you trade the websites, read the metrics, and act on what the data tells you to grow conversion and revenue. A part-time assistant supports you with merchandising, copy and image updates, but the daily running of the sites is yours, with the wider team behind you on the bigger picture. This is a first manager-level role, suited to someone ready to take their next step in ecommerce, with the room and support to grow into it.
Two things sit at the centre of the role: SEO and CRO. You’ll have a firm handle on both, owning onsite and technical SEO and running a continuous cycle of testing and optimisation to lift our conversion rates and hit our D2C sales targets. We’re a brand store, not a retail store. The site should teach and inspire as much as it sells, helping people understand the products and the thinking behind them. Experience with brand-led ecommerce, and an instinct for storytelling, will serve you well here.
What you’ll do
- Run the day-to-day of our global Shopify Plus sites: range plan, product launches, category builds, uploads, product detail maintenance and promotional activity
- Own onsite merchandising, search and navigation, plus upsell and cross-sell
- Keep product information accurate and well presented across markets
- Own onsite and technical SEO, with a clear roadmap of improvements
- Run a structured programme of CRO testing and act on the results to drive continuous improvement
- Stay across the key metrics daily, conducting deep dives to understand shopping behaviour and trends
- Build a deep understanding of our customer and what they want from the site
- Work with our development agency to scope and manage site developments and fixes
- Run onsite personalisation through the wider tech stack
- Lead UAT for development projects and regular site walks for accuracy
- Work with marketing on rich landing pages and content stories
- Work with customer service so the customer voice feeds back into the site
- Work to D2C sales targets across our markets
- Spot and act on commercial opportunities onsite, maximising the value of every visit
Working here
The salary range for the role is £38k to £42k depending on experience. We're based in Send, near Woking, and work hybrid: two days a week in the office, the rest from home. You work your 40 hours to suit you, any time between 7am and 7pm, as long as you're around for our core hours (9.30–12.30 and 2–4 each day). You'll start with 23 days' holiday, rising with length of service after two years, plus a healthcare plan. We make time to get together too: quarterly team lunches, regular socials, and an annual two-day team trip. We're a small, passionate team that cares about what we make and enjoys the work.
What you’ll bring
- 2+ years in ecommerce, ideally for a brand rather than a pure retailer
- Strong, hands-on SEO and CRO knowledge, with real testing experience
- Confident with Shopify (Plus ideal) and with GA4 and other analytics tools
- Comfortable working with developers and agencies
- Commercially minded, organised, and happy owning the day-to-day in a fast-moving team
- Strong written skills and a feel for brand voice
- Basic HTML a plus
- An interest in sport or endurance a bonus, not a requirement
Ecommerce Manager in Surrey employer: ZONE3 Ltd
Zone3 is an exceptional employer that fosters a supportive and performance-driven culture, perfect for those looking to advance their careers in ecommerce. With a hybrid working model based in Send, near Woking, employees enjoy flexibility, competitive salaries, and generous holiday allowances, alongside opportunities for personal growth within a passionate team dedicated to creating high-quality triathlon and swim products. The company values collaboration and creativity, making it an inspiring place to work for individuals who are eager to make a meaningful impact in the world of sports.
StudySmarter Expert Advice🤫
We think this is how you could land Ecommerce Manager in Surrey
✨Tip Number 1
Get to know the brand inside out! Dive into Zone3's products and values. When you understand what makes them tick, you can tailor your conversations and show how you can contribute to their mission.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might just land you a referral.
✨Tip Number 3
Prepare for the interview by practising common ecommerce scenarios. Think about how you'd handle SEO challenges or improve conversion rates. Show them you're ready to hit the ground running!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Zone3 team.
We think you need these skills to ace Ecommerce Manager in Surrey
Some tips for your application 🫡
Show Your Passion for Ecommerce:When you're writing your application, let your enthusiasm for ecommerce shine through! We want to see that you’re not just ticking boxes but genuinely excited about the role and the brand. Share any personal experiences or projects that highlight your love for the industry.
Tailor Your Application:Make sure to customise your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. We’re looking for someone with strong SEO and CRO knowledge, so don’t forget to highlight your relevant achievements in these areas!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and fluff. Use bullet points where possible to make it easy for us to see your key skills and experiences at a glance.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Zone3!
How to prepare for a job interview at ZONE3 Ltd
✨Know Your Ecommerce Stuff
Make sure you brush up on your ecommerce knowledge, especially around Shopify and analytics tools like GA4. Be ready to discuss your hands-on experience with SEO and CRO, as these are crucial for the role.
✨Showcase Your Storytelling Skills
Since the company values brand-led ecommerce, prepare examples of how you've used storytelling in your previous roles. Think about how you can inspire customers through product descriptions and site content.
✨Understand the Metrics
Familiarise yourself with key ecommerce metrics and be prepared to discuss how you've used data to drive decisions in the past. This will show that you can trade the websites effectively and act on what the data tells you.
✨Be Ready to Collaborate
This role involves working closely with various teams, so think of examples where you've successfully collaborated with others, whether it's with developers, marketing, or customer service. Highlight your ability to communicate and work as part of a team.
