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For Companies At a Glance
- Tasks: Provide exceptional customer support and enhance the customer experience in a hybrid role.
- Company: Leading sports apparel company with a focus on performance and teamwork.
- Benefits: Full-time position with flexible working options and a vibrant team culture.
- Why this job: Join a passionate team and make a difference in the sports community.
- Qualifications: Strong communication skills and a love for sports; customer service experience is a bonus.
- Other info: Dynamic environment with opportunities for growth and development.
The predicted salary is between 30000 - 42000 £ per year.
A leading sports apparel company in the UK is looking for a D2C Customer Services Executive in Send, Surrey. This full-time hybrid role focuses on providing top-notch customer support and ensuring customer satisfaction.
Responsibilities include managing inquiries and accounts while improving the customer experience.
Ideal candidates will have strong communication skills and a passion for sports, with previous customer service experience being a plus.
Join a dynamic team dedicated to performance sports.
Hybrid D2C Customer Support Exec — Sports Apparel in Send employer: ZONE3 Ltd
Contact Detail:
ZONE3 Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid D2C Customer Support Exec — Sports Apparel in Send
✨Tip Number 1
Get to know the company inside out! Research their products, values, and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since strong communication is key for this role, try role-playing common customer service scenarios with a friend. This will boost your confidence and prepare you for real-life interactions.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or join relevant groups. Engaging with people in the industry can give you insider tips and might even lead to a referral!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Hybrid D2C Customer Support Exec — Sports Apparel in Send
Some tips for your application 🫡
Show Your Passion for Sports: When you're writing your application, let your love for sports shine through! Mention any relevant experiences or interests that connect you to the sports apparel world. We want to see that you're not just looking for a job, but that you're genuinely excited about being part of our team.
Highlight Your Customer Service Skills: Make sure to showcase any previous customer service experience you have. Talk about how you've handled inquiries and resolved issues in the past. We value strong communication skills, so don’t hold back on sharing examples of how you've made customers happy!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Use keywords from the listing and align your experiences with what we’re looking for. This shows us that you’ve done your homework and are serious about joining our dynamic team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures it gets into the right hands. Plus, you’ll find all the details you need about the role and our company there!
How to prepare for a job interview at ZONE3 Ltd
✨Know Your Sports
Since this role is with a sports apparel company, make sure you brush up on your sports knowledge. Familiarise yourself with the latest trends in sports apparel and be ready to discuss your favourite sports or athletes. This will show your passion and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare specific examples from your previous customer service experience that highlight your problem-solving skills and ability to handle difficult situations. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate how you can improve customer satisfaction.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the company's approach to customer service and how they measure customer satisfaction. This not only shows your interest in the role but also gives you valuable insights into the company culture.
✨Practice Your Communication Skills
Strong communication is key for this position. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend or family member to get comfortable with speaking about your experiences and answering common interview questions.
