At a Glance
- Tasks: Join us as a ServiceNow System Administrator and manage exciting IT projects.
- Company: Zone IT Solutions is a leading recruitment company specializing in digital and IT services.
- Benefits: Enjoy flexible work options and be part of a diverse, inclusive team.
- Why this job: This role offers hands-on experience with cutting-edge technology and a chance to make an impact.
- Qualifications: Must be a certified ServiceNow administrator with strong ITSM and CMDB skills.
- Other info: We value diversity and encourage applicants from all backgrounds to apply.
The predicted salary is between 36000 - 60000 £ per year.
We are hiring a ServiceNow System Administrator for a long-term federal project based in London. You will be joining our Global IT Service provider for an exciting new project.
Responsibilities:
- ServiceNow certified administrator
- ServiceNow ITSM modules configuration and development skills.
- Mandatory experience in Configuration Management Database (CMDB)
- Understanding of ServiceNow platform architecture and tables structure
- Experience in creating reports and dashboards in ServiceNow modules
- Experience in IT Operations Management (ITOM) features will be a strong plus
- Ability to consultatively engage with our customers and provide guidance
- Strong documentation and presentation skills
- Excellent verbal and written communication skills
About Us:
Zone IT Solutions is an Australia-based recruitment company. We specialize in digital, ERP, and larger IT services. We offer flexible, efficient, and collaborative solutions to any organization that requires IT experts. Our agile, agnostic, and flexible solutions will help you source the IT expertise you need. Our delivery offices are in Melbourne, Sydney, and India.
Zone IT Solutions is an equal opportunity employer, and our recruitment process focuses on essential skills and abilities. We welcome applicants from a diverse range of backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, and people with disabilities.
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ServiceNow System Administrator employer: Zone IT Solutions
Contact Detail:
Zone IT Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow System Administrator
✨Tip Number 1
Make sure to familiarize yourself with the latest features and updates in ServiceNow. Being knowledgeable about the platform's architecture and recent enhancements will help you stand out during discussions.
✨Tip Number 2
Engage with the ServiceNow community online. Participating in forums or groups can provide insights into common challenges and solutions, which can be beneficial when consulting with customers.
✨Tip Number 3
Prepare to showcase your experience with Configuration Management Database (CMDB) and IT Operations Management (ITOM). Be ready to discuss specific examples of how you've utilized these features in past projects.
✨Tip Number 4
Practice your presentation skills. Since strong documentation and communication are key, consider rehearsing how you would explain complex ServiceNow concepts to a non-technical audience.
We think you need these skills to ace ServiceNow System Administrator
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your experience with ServiceNow, particularly your certification and any specific ITSM modules you've worked with. Mention your familiarity with Configuration Management Database (CMDB) and any IT Operations Management (ITOM) features you've utilized.
Showcase Communication Skills: Since excellent verbal and written communication skills are crucial for this role, include examples of how you've effectively communicated with clients or team members in previous positions. This could be through documentation, presentations, or direct consultations.
Detail Your Technical Skills: Provide a clear overview of your technical skills related to the ServiceNow platform. Include specifics about your experience in creating reports and dashboards, as well as your understanding of the platform's architecture and table structure.
Tailor Your Application: Customize your CV and cover letter to align with the job description provided by Zone IT Solutions. Use keywords from the job listing to ensure your application stands out and demonstrates that you meet their requirements.
How to prepare for a job interview at Zone IT Solutions
✨Showcase Your ServiceNow Expertise
Make sure to highlight your ServiceNow certification and any relevant experience you have with ITSM modules. Be prepared to discuss specific configurations or developments you've implemented in past roles.
✨Demonstrate Your CMDB Knowledge
Since experience with Configuration Management Database (CMDB) is mandatory, be ready to explain how you've managed and utilized CMDB in previous projects. Share examples of how this knowledge has benefited your team or organization.
✨Prepare for Customer Engagement Scenarios
The role requires consultative engagement with customers, so think of scenarios where you've successfully guided clients or stakeholders. Practice articulating your approach to understanding their needs and providing effective solutions.
✨Polish Your Communication Skills
Excellent verbal and written communication skills are essential. Prepare to discuss how you document processes and create reports or dashboards in ServiceNow. Consider practicing a presentation on a relevant topic to showcase your skills.