ZOLL Medical is seeking a Service Delivery Manager to independently manage intake, triage, and delivery coordination for undefined IT initiatives within the Project LITE framework. You will serve as the primary liaison between business stakeholders and Global IT teams, ensuring alignment with ITIL-based service management practices.
The role requires 4–6 years in IT service delivery or ITSM, hands-on ServiceNow experience, and ITIL V4 Foundation certification.
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Global IT Service Delivery Lead | ITIL & Cross-Functional employer: ZOLL Medical
At ZOLL, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our remote/hybrid model in Central Europe allows for flexibility while working on impactful projects that improve patient outcomes. With a strong focus on employee development and opportunities to specialise in GDPR and healthcare compliance, we empower our team members to grow their careers within a supportive and mission-driven environment.
