Contract | Civic Recruitment Limited | United Kingdom
Posted On 01/10/2026
Job Information
Trade and Services
City Upton
Province Northamptonshire
Postal Code NN5
Job Description
3 Month Contract With A Local Authority
Job Purpose
To deliver a high-quality responsive repairs and maintenance service across Northamptonshire Partnership Homes' housing stock, carrying out plumbing repairs and a range of multi-trade works within occupied residential properties.
The postholder will be responsible for completing repairs safely, efficiently and to a high standard of workmanship, while providing excellent customer service and contributing to the effective maintenance of residents' homes. The role requires a flexible, multi-skilled approach and the ability to work independently using mobile technology and scheduling systems.
Key Responsibilities
- Carry out plumbing repairs, maintenance and installations within occupied residential properties.
- Diagnose faults and undertake effective first-time repairs wherever possible.
- Deliver a wide range of multi-trade repairs including basic carpentry, tiling, patch plastering and other associated maintenance works.
- Complete responsive and planned maintenance works in line with service standards and timescales.
- Ensure all work is carried out safely and in accordance with relevant legislation, regulations and health and safety requirements.
- Provide excellent customer service and maintain a professional approach when working within residents' homes.
- Accurately record completed work, materials used and follow-on works through PDA and mobile working technology.
- Liaise with tenants, supervisors and scheduling teams to ensure repairs are completed efficiently.
- Identify and report any additional repairs, safeguarding concerns or property issues discovered during visits.
- Maintain company vehicles, tools and equipment in a safe and serviceable condition.
- Ensure materials and stock are used efficiently and appropriately.
- Work collaboratively with colleagues and contractors to support service delivery and performance targets.
- Contribute to achieving repairs performance indicators and customer satisfaction targets.
- Maintain accurate records and comply with all organisational procedures and policies.
Requirements
- Proven experience working as a Plumber within domestic repairs, maintenance or housing environments.
- Experience carrying out plumbing maintenance and repair works in occupied properties.
- Multi-skilled experience across additional trades such as:
- Carpentry
- Tiling
- Patch plastering
- General property repairs
- Experience working within Social Housing, Local Authority or Housing Association properties.
- Strong customer service and communication skills.
- Ability to diagnose faults and identify appropriate repair solutions.
- Experience using mobile working technology, PDA devices or electronic job management systems.
- Ability to work independently and manage workloads effectively.
- Good knowledge of health and safety requirements within property maintenance.
- Full UK Driving Licence.
- NVQ Level 2 or Level 3 in Plumbing or equivalent qualification.
- Experience working within responsive repairs services.
- Knowledge of Social Housing repairs performance standards.
- Experience working within occupied tenanted properties.
Additional Information
- Location: Westbridge Depot, 9-13 St James Mill Road, Northampton, NN5 5JW
- Hours Per Week: 37.5 Hours (Monday to Friday, 8:00am - 4:00pm, 30-minute break)
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