Thames Water in Reading is seeking an IT Service Desk Analyst to provide frontline support for employees and contractors, handling calls via phone, email, and self-service, and logging incidents in ServiceNow. You will work closely with Incident Management and Request Fulfilment teams to resolve issues efficiently.
The role requires excellent customer service, strong communication, and the ability to work under pressure in a fast-paced office environment.
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IT Service Desk Specialist β First-Contact Support in Reading employer: Zohorecruit
Join Technical Resource Solutions Ltd, a leading engineering company located in the vibrant City of Westminster, where you will enjoy long-term job stability and a dynamic work environment. As a Commercial Administrator, you will be recognised for your contributions within a supportive team that values hard work and attention to detail, while also offering opportunities for professional growth in a bustling city known for its rich culture and connectivity.