Liverpool, United Kingdom | Posted on 28/09/2026
At Anchor Group Services, our people are the foundation of our success. That's why we're committed to creating a supportive environment where you can develop your skills, progress your career and make a real impact.
As a leading provider of security, cleaning and facilities management services across the UK, we recognise that our success depends on the talent and dedication of our teams. That's why we invest in our people through a range of employee benefits, dedicated management support and wellbeing resources, including our Employee Assistance Programme.
Through our own Anchor Academy, you'll have access to hundreds of accredited training courses to help you develop your skills, thrive in your role and achieve your career goals.
Job Description
Job Role: Dedicated ReliefSecurity Officer
Job Type: Permanent
WorkingHours: 20 hours per week, fully flex rota including mornings, afternoons and evenings
Location: St JohnsShopping Centre, St George's Place, Liverpool, L1 1LY
Reportingto: Security Manager
Overview
An excitingopportunity has arisen at Anchor Group Services, for a Dedicated Relief SecurityOfficer to join our established security team based at St Johns Shopping Centrein Liverpool on a permanent basis.
As a Dedicated Relief Security Officer, you will be responsible for conducting regular patrolsthroughout the shopping centre, monitoring activity to ensure a safe and secureenvironment for all visitors and staff. You will respond promptly toincidents, liaise professionally with members of the public and sitemanagement, and maintain accurate records in line with operational procedures.A strong presence, attention to detail, and commitment to upholding site securitystandards are essential.
Thesuccessful candidate must have a valid SIA Licence as a minimum, with CCTVpreferred but not essential as training will be provided. This is a fully flexible role requiring availability across a variety of days/shift times (including weekends), as per the site rota. Shifts may start as early as 6am, so reliable transport is essential for early starts .
Duties include:
- Protecting theclient’s property, people and/or assets by providing security services indirect accordance with the sites published Assignment Instructions (AI’s) andsite-specific procedures
- Preventinglosses and damage by reporting irregularities; informing offenders of policyand procedures
- Preventingand escalating incidents in a timely, accurate and appropriate manner to theControl Room/ Shift Manager/Operations Manager/Emergency Services asappropriate for serious incidents
- Operatingand monitoring site CCTV equipment
- Completingreports by recording observations, information, occurrences, and surveillanceactivities
- Maintainingorganisation's stability and reputation by complying with legal requirements
- Contributingto team effort by accomplishing related results as needed
- Acting as afirst line support to customers and visitors to site, providing a professionaland friendly service
- Understandingthe needs of our customer, respond accordingly to customer queries and requestsand take appropriate action
- Maintainingprofessional conduct at all times
Requirements
- Full 5-year employment checkable history
- Valid frontline SIA licences DS or SG
- Customer Service experience and confidence to handleconflict in a correct manner
- Flexible to meet the job requirements
- Excellent communication skills both written and verbal
- Smart appearance and be well-groomed
- Reliable and punctual
- High level of enthusiasm and passion
- Ability to work in a fast-moving environment
- Access to a rangeof nationally recognised courses to help further your career, via the AnchorAcademy
- Access to SIA andFirst Aid training at discounted rates, with financial support available
- Auto EnrolmentPension (if earnings reach the minimum requirement for auto-enrolment)
- Stream -access to pay as you earn it
- Cycle to WorkScheme Available
- Full uniformprovided
- Free EmployeeAssistance Programme 24/7 including access to counselling
- HospitalSaturday Fund
- Reward andRecognition awards
- Free on-site parking
What’s Next?
Other companies may call this role: SecurityOfficer, Security Guard, Security Personnel, Protection Officer, LossPrevention Officer, Security Specialist, Safety Officer, Security Coordinator,Security Analyst, Asset Protection Officer, Security Operations Officer,Security Risk Officer, Facilities Security Officer, Protection Officer,Workplace Safety & Security Officer, SIA Security Officer, SecurityEnforcement Officer
Within commuting distance of: Liverpool, Wavertree,Bootle, Birkenhead, Speke, Huyton, Kirkby, Wallasey, Chester, Southport, StHelens, Wigan, Newton-le-Willows, Runcorn, Widnes, Wirral, Flintshire,Cheshire, Ormskirk, Bromborough, Knutsford, Warrington, Frodsham, Lancashire,Greater Manchester
Anchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.
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