House Manager in London - UHNW Family From Qatar (London, U.K.)
London, Royaume Uni | Posted on 20/09/2023
- City London
- Province City of London
- Country Royaume Uni
- Postal Code EC1A
Job Description
Educated Households is a higher-tier household staff agency, based inLondon, placing élite educated private staff with VIP families in the MiddleEast and worldwide: www.educated-households.co.uk .
Our prominent Clients based out in Doha, Qatar, are in need of asupremely-experienced and educated House Manager to take the lead andorchestrate the daily operations of a London property in their portfolio.
The House Manager shall report to the General manager, will work in syncwith the H.R. Manager and with any other private staff handpicked by the family.
We are seeking a sophisticated House Manager, endowed with refinedexperience in luxury service stemming from the 5-star F&B settings that thesought-after House Manager previously worked in, deriving from high-endhospitality and serving UHNW & VVIP Principals.
This pivotal role encompasses spearheading all operations aiming atdelivering the highest top-of-the-crop standards of service to the Principalsand their travelling entourage, should these stakeholders be in or out of thePrincipals’ London residence. Collaboratively working with the House Managers,heading the other properties, might likely be required as well.
The House Manager sought will wholeheartedlytake charge of a team comprising housekeepers, a handyman and all the otherhousehold staff. The ultimate House Manager will exude natural-born authority,whilst not being domineering, in order to instill confidence in their team,prompting each and everyone of them to deliver their absolute best. With thisin mind, the House Manager will resort to their soft skills, diplomacy andflair, to meticulously strategize the implementation of all the Principals’ requestsby smartly getting the whole team into motion to best cater to the Principals’needs.
Adhering to confidentiality is non-negotiable in this role as thePrincipals do value their privacy and appreciate total discretion.
This is a 5-day a week role. Yet, flexibility is required when thePrincipals are in town and in Residence.
Working as a live-in or live-out House Manager is on offer, as the rolecomes with accommodation provided in London, if wished (most probably anapartment – yet to be confirmed by the employers).
The probation period will vary from two weeks to four weeks. The salaryranges from £ 700.00 to £ 1000.00 + per week, dependent on experience andcredentials.
The role being held in London, only Candidates legally eligible towork in the U.K. shall apply. Please, note that no visas will be provided.Thank you.
Requirements
The duties shall include, but not limited to:
- Experienced in diligently attending to all theneeds of UHNW and VVIP Principals.
- Experience reporting to high-powered Principals& Family Offices.
- Serving as a point of contact within thehousehold and for outside stakeholders.
- Security & safety of the household membersliaising with the relevant stakeholders.
- Supervising the overall housekeeping of thePrincipals’ property.
- Property & systems management: schedulingmaintenance work, accounting, budgeting.
- Expert at negotiating contracts with vendors andcontractors.
- Managing the household staff.
- Team building: acting as a coach, mentor andmotivator.
- Standards setting & managing the household'sprocedures.
- Familiar with writing any relevant SOPs(Standards Operating Manuals) and implementing them.
- Ensuring that all household staff are properlytrained.
- Troubleshooting.
- Resolving issues that may arise in the household.
- Eligible to work in the U.K.
Skills sought
- Front of house & back of house experience.
- An eye for detail and being meticulous.
- Managerial skills: a minimum of 5 years' experience in this role.
- Mastering the English language.
- Diplomatic skills.
- Approachable & supportive.
- Not being fazed by last-minute arrangements.
- Acting graciously under pressure.
- Flexible.
- Tech savvy.
- Bachelor's Degree or Master's Degree from a prestigious institution.
- Trulymanagerial position.
- Versatilityin the role.
- Interactingwith different stakeholders.
Salary and other perks will be discussed in the second rounds ofinterviews.
Please, indicate your availability whilst applying.
Only candidates fitting this brief will be contacted. Thank you for yourunderstanding.
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