Early Help Worker

Wirral, United Kingdom | Posted on 29/07/2026

At Civic Recruitment and Limited, we know that individuals are more than just fixed expenses; they are the cornerstone of every thriving organisation. That’s why we are passionate about transforming recruitment in the public and private sectors.

In the modern job market, organisations in both public and private sectors face significant workforce challenges. Public sector entities, such as local councils and central government departments, often struggle with lengthy recruitment processes, limited access to qualified candidates, and stringent budgetary and regulatory constraints. Private sector businesses, on the other hand, encounter high turnover rates, difficulties managing a mix of permanent and temporary staff, and challenges in sourcing specialised talent for niche industries. These sector-specific obstacles, coupled with the universal complexities of payroll management, create a pressing need for efficient workforce solutions.

Civic Recruitment Limited addresses these challenges with innovative recruitment and payroll solutions tailored for diverse organisational needs. Recognising the critical hurdles organisations face, the company leverages its expertise to streamline processes, reduce recruitment times, and alleviate administrative burdens. With an extensive database of over 1 million pre-screened candidates, Civic Recruitment Limited is well-positioned to cater to the specific needs of both public and private sectors.

Job Description

3 months contract with a Local Authority

Job Title: Early Help Worker

Job Purpose

The Family Support Worker / Early Help Practitioner willengage and empower children, young people (0–19 years), adults, and familiesthrough a strengths-based, solution-focused approach, ensuring families receivethe right support at the right time.

The postholder will assess needs, coordinate multi-agencysupport, deliver targeted interventions, safeguard children and vulnerableadults, and help families build resilience and independence. Working within aFamily Hub environment, they will act as a key point of contact for families,promoting access to universal, voluntary, and statutory services whilesupporting positive and sustainable outcomes.

Key Responsibilities

Family Support and Intervention

• Manageand progress a caseload of children, young people, and families to achievepositive outcomes.
• ConductEarly Help Assessments to identify strengths, needs, risks,vulnerabilities, and safeguarding concerns.
• Develop,implement, and review outcome-focused family support plans in partnershipwith families.
• Deliverone-to-one and group-based interventions tailored to identified needs.
• Empowerfamilies to identify solutions, build resilience, and improve wellbeing.
• Supportparents in understanding child development and strengthening familyrelationships.
• Promotechildren's education, attendance, and engagement through restorative andstrengths-based approaches.

Safeguarding and Risk Management

• Safeguardand promote the welfare of children, young people, and vulnerable adults.
• Identifyand respond appropriately to safeguarding concerns, followingorganisational policies and procedures.
• Assessrisks and ensure appropriate referrals are made to statutory andspecialist services where required.
• Undertakehome visits to assess needs, monitor progress, and provide support.

Partnership and Multi-Agency Working

• Coordinateand participate in Team Around the Family meetings, reviews, and othermulti-agency forums.
• Buildeffective working relationships with schools, early years providers,health professionals, housing services, and voluntary sectororganisations.
• Shareinformation appropriately to ensure coordinated support for families.
• PromoteEarly Help principles and contribute to a partnership approach where earlyintervention becomes everyone's responsibility.

Family Hub Support and Community Engagement

• Supportthe day-to-day operation of the Family Hub and ensure a welcomingenvironment for families.
• Provideinformation, advice, guidance, and signposting to relevant services andcommunity resources.
• PromoteFamily Hub services through events, community engagement activities,social media, and marketing initiatives.
• Developknowledge of available local services and maintain up-to-date informationresources.
• Organiseand support consultation activities to gather feedback and understandcommunity needs.

Record Keeping and Compliance

• Maintainaccurate and timely case records, assessments, plans, reviews, and casenotes.
• Recordoutcomes, progress, and exit strategies in line with service standards.
• Ensurecompliance with Data Protection legislation, confidentiality requirements,and information-sharing protocols.
• Adhereto policies, procedures, quality assurance frameworks, and professionalstandards.

Professional Development

• Participatein supervision, team meetings, training, and continuing professionaldevelopment activities.
• Keepup to date with legislation, safeguarding requirements, and best practiceguidance.
• Contributeto service improvement and the development of Family Hub provision.
• Experienceof working directly with children, young people, and families in asupport, education, social care, health, or community setting.
• Experienceof undertaking assessments and developing support plans.
• Experienceof delivering interventions to individuals and groups.
• Experienceof safeguarding children and vulnerable adults.
• Experienceof multi-agency working and partnership collaboration.
• Experienceof maintaining accurate records and case management systems.
• Abilityto engage hard-to-reach families and build positive professionalrelationships.
• Experienceof providing information, advice, guidance, and signposting services.
• Experienceworking within Early Help, Family Hubs, Children's Services, or FamilySupport Services.
• Experiencedelivering evidence-based parenting or family support programmes.
• Experiencesupporting families with issues such as attendance, behaviour, budgeting,health, and wellbeing.

Essential Qualifications

• Level3 qualification (or equivalent) in Childcare, Children's Services, SocialCare, Early Years, Youth Work, Health, Education, Community Work, or arelated field.
• Evidenceof safeguarding training and ongoing professional development.

Desirable Qualifications

• EarlyHelp Assessment or Family Support-related qualification.
• Trainingin restorative practice, solution-focused practice, or family interventionapproaches.

Key Skills and Competencies

• Strongcommunication and interpersonal skills.
• Abilityto build trusting relationships with children, young people, and families.
• Excellentassessment, planning, and problem-solving abilities.
• Knowledgeof safeguarding legislation and procedures.
• Abilityto work independently and manage competing priorities.
• Effectivepartnership and networking skills.
• Strongorganisational and record-keeping abilities.
• GoodIT skills and ability to use case management systems.
• Commitmentto equality, diversity, inclusion, and family-centred practice.

Special Requirements

• FullUK driving licence and access to a vehicle for work-related travel (whererequired).
• Willingnessto work across multiple Family Hub locations.
• EnhancedDBS check required.
• Commitmentto maintaining confidentiality and handling sensitive informationappropriately.
• Flexibilityto attend training, meetings, and community events as required.

Additional Information

• WorkingHours: 36 hours per week
• DBSRequirement: Enhanced DBS check required
• TravelRequirements: The postholder may be required to travel between FamilyHub locations and community settings in line with service needs.
• ContractType: Agency/Temporary (subject to client requirements)
• ComplianceRequirements: The successful candidate must comply with safeguarding,confidentiality, data protection, and relevant council policies andprocedures.
• ClosingDate: Applications closing soon – early applications are encouraged

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