Burton upon Trent, United Kingdom
Location: Burton upon Trent Salary: £28,000 Basic Salary + Overtime + Bonus (OTE £35,000) Hours: 42.5 Hours per Week | Saturdays Paid as Overtime
Join a Successful Independent Franchised Dealership Group
Pybus Recruitment is recruiting on behalf of a well-established independent franchised automotive retailer in Burton upon Trent for an experienced and customer-focused Service Advisor.
This is an excellent opportunity to join a busy and successful aftersales team where you will play a key role in delivering an outstanding customer experience while supporting the smooth operation of the service department.
The Role
As a Service Advisor, you will act as the main point of contact between customers and the workshop, ensuring customers receive a professional and efficient service throughout their vehicle's journey.
Key responsibilities include:
- Greeting customers and booking vehicles into the workshop
- Managing customer expectations and keeping them informed throughout the repair process
- Preparing job cards and workshop documentation
- Liaising with technicians to monitor vehicle progress
- Advising customers on additional work and vehicle maintenance requirements
- Processing invoices and service-related administration
- Delivering exceptional customer service at every stage of the customer journey
About You
The ideal candidate will have:
- Previous experience as a Service Advisor within the motor trade
- Excellent communication and customer service skills
- Strong administrative and organisational abilities
- The ability to work effectively in a busy dealership environment
- A professional and positive attitude
- IT literacy and experience using dealership management systems
- A full UK driving licence
What's on Offer?
- Basic salary of £28,000
- Realistic OTE of £35,000
- Saturdays paid in addition as overtime
- Ongoing manufacturer and dealership training
- Friendly and supportive team environment
- Stable and growing business
#J-18808-Ljbffr
Service Advisor in Burton upon Trent employer: Zohorecruit
Join Technical Resource Solutions Ltd, a leading engineering company located in the vibrant City of Westminster, where you will enjoy long-term job stability and a dynamic work environment. As a Commercial Administrator, you will be recognised for your contributions within a supportive team that values hard work and attention to detail, while also offering opportunities for professional growth in a bustling city known for its rich culture and connectivity.
