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- Tasks: Work with Account Managers to identify tech gaps and drive product adoption.
- Company: Join Zoho UK, a leader in revolutionising business software.
- Benefits: Enjoy remote work options, competitive salary, and 25 annual leave days.
- Why this job: Be a customer champion and shape the future of business technology.
- Qualifications: 5+ years in Solutions or Pre-sales Consulting with SaaS experience required.
- Other info: Opportunity for career progression and continuous personal development.
The predicted salary is between 28800 - 48000 £ per year.
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As a Solutions Consultant, you will be closely working with Account Managers on key accounts on up-sell and cross-selling opportunities in the UK.
You will need to identify the opportunities by understanding the technological gaps in the customers\’ business and drive the adoption of the Zoho\’s suite of products to meet their requirements. You will be the customers\’ internal Champion by working across functions like Pre-sales, Compliance & Product Management.
You will be diligently working with them over months, nurturing and building relationships that get us to – \”It\’s a deal!\”.
You should be very proficient about our products by having learnt them inside-out, handling everything from integrations, web-hooks, to middleware APIs.
We believe that we will only be successful if our customers are, and if they can drive the value and ROI from their investment in our technology.
Responsibilities:
- Apply a consultative approach to comprehend the business context, existing IT infrastructure, and current business/IT priorities of the customer.
- Collaborate closely with Account Managers to align product offerings with customer needs and address technological gaps in their current stack, devising solutions using product capabilities and third-party components.
- Interface with diverse audiences, encompassing business users, developers, architects, IT operations professionals, and senior stakeholders, elucidating the value proposition of Zoho Products.
- Take charge of technical activities including requirement analysis, feasibility assessment, validation, and product demonstrations.
- Lead Proof of Concepts (POCs) and technical bootcamps, whether conducted on-site or remotely.
- Manage RFIs/RFPs by orchestrating collaboration across multiple internal teams as necessary.
- Serve as the Single Point of Contact (SPOC) for the customer, coordinating with various internal teams such as Pre-sales, Compliance, Product Management, Engineering, and Support as required.
- Deliver product presentations at various events, including conferences, seminars, webinars, etc.
Requirements:
- Possess 5+ years of experience as a Solutions or Pre-sales Consultant, or within an IT consulting environment focusing on SaaS or software products.
- Proficiency in Enterprise SaaS applications, including CRM (preferably), ERPs, Legacy Systems, APIs, and Integrations.
- Demonstrated experience in handling RFI/RFP processes.
- Exhibit strong sales and consulting expertise, coupled with exceptional communication and interpersonal skills.
- Ability to operate within a Hybrid model and willingness to travel for client meetings.
- Ability to build internal relationships and collaborate effectively with internal teams globally, as well as nurture external relationships with clients.
- Embrace a \”Why over How\” approach to addressing customer pain points
- This is a full-time position with a 40-hour working week.
- 25 annual leave days.
- Permanent contract.
- Attractive and competitive salary.
- Pension contributions.
- An entrepreneurial and supportive environment with opportunities for career progression into senior and leadership roles.
- Opportunity to work with and learn from teams in marketing, account management, solution engineering and partnerships management.
- Travel expenses to meet with customers.
- Macbook and additional screens for your WFH setup.
- A vibrant international environment.
- Continuous personal & professional development opportunities.
It is important for the applicant to hold a national or EU passport, have a valid work authorisation and be within commutable distance.
The successful candidate will be subjected to background verification in compliance with the national legislation and market standards.
Join Zoho Corporation Europe today and be part of a company that is revolutionising the way businesses operate.
Together, let\’s shape the future of business software!
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
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Job function
Business Development and Consulting
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Industries
IT Services and IT Consulting
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Solutions Consultant employer: Zoho UK
Contact Detail:
Zoho UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solutions Consultant
✨Tip Number 1
Familiarise yourself with Zoho's suite of products inside-out. Understanding the features, benefits, and potential integrations will allow you to confidently discuss how these solutions can address customer needs during interviews.
✨Tip Number 2
Network with current or former employees of Zoho to gain insights into the company culture and expectations for the Solutions Consultant role. This can provide you with valuable information that can help you tailor your approach during the interview process.
✨Tip Number 3
Prepare to demonstrate your consultative selling skills by thinking of examples from your past experiences where you've successfully identified and addressed client pain points. Be ready to discuss how you built relationships and drove value for your clients.
✨Tip Number 4
Stay updated on industry trends and challenges related to SaaS and CRM solutions. Being knowledgeable about the competitive landscape will help you articulate how Zoho stands out and how you can contribute to its success in the market.
We think you need these skills to ace Solutions Consultant
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Solutions Consultant at Zoho. Familiarise yourself with their products and how they address customer needs.
Tailor Your CV: Highlight your relevant experience in SaaS or IT consulting, especially any roles that involved sales or customer engagement. Use specific examples to demonstrate your proficiency in handling RFI/RFP processes.
Craft a Compelling Cover Letter: In your cover letter, explain why you are passionate about the role and how your skills align with Zoho's mission. Mention your consultative approach and ability to build relationships with clients.
Showcase Communication Skills: Since the role requires exceptional communication and interpersonal skills, ensure your application reflects this. Use clear and concise language, and consider including examples of successful collaborations or presentations you've led.
How to prepare for a job interview at Zoho UK
✨Know Your Products Inside-Out
As a Solutions Consultant, you'll need to be well-versed in Zoho's suite of products. Make sure you understand their features, benefits, and how they can solve customer pain points. This knowledge will help you confidently address any questions during the interview.
✨Demonstrate Your Consultative Approach
Be prepared to discuss how you would apply a consultative approach to understand a customer's business context and technological gaps. Share examples from your past experiences where you've successfully identified opportunities and provided tailored solutions.
✨Showcase Your Communication Skills
Since you'll be interfacing with diverse audiences, it's crucial to demonstrate your exceptional communication skills. Practice explaining complex technical concepts in simple terms, as this will be key in conveying the value proposition of Zoho's products.
✨Prepare for Technical Scenarios
Expect to discuss technical activities such as requirement analysis and product demonstrations. Prepare for potential role-play scenarios where you might need to lead a Proof of Concept (POC) or handle an RFI/RFP process, showcasing your ability to manage these tasks effectively.
