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- Tasks: Engage with clients to understand their needs and showcase Zoho's solutions.
- Company: Join Zoho UK, a leading tech company revolutionising business software.
- Benefits: Enjoy hybrid work flexibility, competitive salary, and 25 days annual leave.
- Why this job: Be part of a vibrant team, enhancing customer experiences and driving innovation.
- Qualifications: 3-5 years in presales or customer-facing roles, with strong communication skills.
- Other info: Must hold a valid work authorisation and be within commutable distance.
The predicted salary is between 36000 - 60000 £ per year.
Presales Consultant – Zoho UK
Milton Keynes, England, United Kingdom
Welcome to the fascinating world of Zoho, where innovation, efficiency, and customer‑centric solutions converge to transform businesses across the continent. As one of the leading providers of cloud‑based software and services, Zoho has been at the forefront of empowering organizations of all sizes to thrive in the digital age.
Privately held and deeply committed to solving problems through global collaboration, our organisation believes in experimentation, iteration, and following your instincts.
Are you a dynamic and ambitious professional looking to kick‑start your career in the technology industry? Zoho is seeking a highly motivated Presales Consultant to join our talented team and be part of our exciting growth journey.
As a Presales Consultant, you will be responsible for providing technical assistance to our prospects and our sales executives in the UK to ensure their success while evaluating Zoho products.
Learn more about us, our customers, our story and our people.
Responsibilities
- Work closely with sales, marketing, partner and product teams in meeting new business revenue targets.
- Engage with prospects to understand their software requirements.
- Assist prospects in their evaluation of Zoho products via presentations, demos, POCs and any innovative solutions which will help them make an informed decision.
- Present Zoho’s product capabilities and offerings in customer meeting and seminars.
- Respond to RFI/RFPs.
- Conduct workshops & training sessions, as required.
- Collaborate with product engineering teams to stay up to date on product and feature updates.
- Keep abreast with new technology trends and develop deep expertise in Zoho\’s and other third party products.
Qualifications
- 1-4 years of pre‑sales experience with IT/SaaS products such as CRM.
- A passion to work with technology and an ability to break down requirements to propose solutions.
- Team‑player: Able to work in a diverse multi‑cultural team in a collaborative way.
- Empathy and strong client facing skills with excellent communication.
- Strong technical knowledge with experience in programming is an added advantage.
- Relevant experience in SaaS companies focused on Marketing or CRM applications, in that order of preference, will have a distinct advantage.
Benefits
- 25 days excluding public holidays and statutory holidays.
- Supplementary Health Insurance.
- Pension Plan.
- Company lunch provided for when employee is in the office.
- MacBook, mobile, and paid SIM for business use.
- Company‑paid travel insurance for business purposes.
- Opportunity to work with a global team and contribute to the growth of a leading technology company.
Hybrid Work Model
This position is structured as a hybrid role, requiring mandatory in‑office attendance on Tuesdays and Wednesdays. Remote work is supported on other days, providing flexibility while ensuring effective team collaboration.
Work Eligibility
Applicants must hold a valid national or UK passport, have work authorization for the UK, and reside within commutable distance. Zoho cannot provide visa sponsorship for this role. The successful candidate will be required to undergo background verification in accordance with applicable national legislation and market conditions.
Join Zoho Corporation Europe today and be part of a company that is revolutionising the way businesses operate.
Together, let’s shape the future of business software!
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Presales Consultant employer: Zoho UK
Contact Detail:
Zoho UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Presales Consultant
✨Tip Number 1
Familiarise yourself with Zoho's product suite, especially their customer support platforms like Zoho Desk. Understanding the features and benefits of these tools will help you articulate how they can solve client challenges during your discussions.
✨Tip Number 2
Practice your presentation skills by conducting mock product demonstrations. This will not only boost your confidence but also help you refine your ability to convey technical concepts clearly to both technical and non-technical stakeholders.
✨Tip Number 3
Network with current or former employees of Zoho to gain insights into the company culture and expectations for the Presales Consultant role. This can provide you with valuable information that can set you apart from other candidates.
✨Tip Number 4
Stay updated on the latest trends in customer experience technology. Being knowledgeable about emerging technologies will not only enhance your discussions with clients but also demonstrate your commitment to continuous learning and adaptability.
We think you need these skills to ace Presales Consultant
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Presales Consultant position at Zoho UK. Tailor your application to highlight relevant experience in presales or customer-facing technical roles.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience with customer support platforms and any hands-on experience you have in a similar role. Mention specific tools like Zoho Desk or Zendesk to demonstrate your familiarity with the industry.
Showcase Communication Skills: Since strong communication skills are crucial for this role, provide examples in your application that showcase your ability to convey technical concepts clearly to both technical and non-technical stakeholders.
Tailor Your Cover Letter: Craft a personalised cover letter that addresses how your skills and experiences align with Zoho's needs. Mention your understanding of multi-channel support environments and your proactive approach to customer success.
How to prepare for a job interview at Zoho UK
✨Understand the Product Suite
Before your interview, make sure you have a solid understanding of Zoho's customer experience and engagement product suite. Familiarise yourself with their help desk systems, live chat, telephony, and other solutions. This knowledge will help you articulate how these products can meet client needs during the interview.
✨Prepare for Discovery Sessions
Since leading discovery sessions is a key responsibility, practice how you would gather insights into customer operations and challenges. Think about the types of questions you would ask to uncover their business objectives and how you can tailor your approach based on their responses.
✨Showcase Your Communication Skills
As a Presales Consultant, strong communication skills are essential. During the interview, demonstrate your ability to convey technical concepts clearly and effectively. You might even want to prepare a brief presentation or demonstration to showcase your skills in action.
✨Highlight Your Technical Experience
Be ready to discuss your hands-on experience with customer support platforms like Zoho Desk or similar solutions. Share specific examples of how you've successfully supported clients through the evaluation phase, as this will show your capability to handle the role's requirements.