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- Tasks: Deliver presales and technical support for cutting-edge IT management solutions.
- Company: Join ManageEngine, a dynamic division of Zoho Corporation.
- Benefits: Competitive salary, private health insurance, and continuous professional development.
- Why this job: Make a real impact while travelling across the UK and Ireland.
- Qualifications: Strong IT skills and excellent communication abilities required.
- Other info: Be part of a supportive team with clear career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
ManageEngine, a division of Zoho Corporation, provides enterprise IT management software for service management, operations management, Active Directory, and security needs. With innovative solutions and a customer-first approach, we empower businesses to streamline IT operations and achieve operational excellence.
If you’re passionate about technology, possess excellent communication skills, and thrive in a fast-paced, customer-focused environment, we want to hear from you!
Milton Keynes, United Kingdom - Remote with Periodic Travel
About the Role
As a Technical Consultant, you will deliver end-to-end presales and technical support for ManageEngine’s solutions, engaging with customers and partners to provide cutting-edge IT management tools and services. You'll act as a trusted advisor to strategic accounts, ensuring customer satisfaction while driving upsell and cross-sell opportunities. This role requires a willingness to travel extensively—more than 80% of the time—across the UK and Ireland to meet customers, partners, and prospects.
Requirements
- IT Expertise: Strong IT skills with a solid understanding of IT operations management, IT security, and observability.
- Communication: Excellent verbal and written English communication skills, with the ability to convey technical concepts to both technical and non-technical audiences.
- Consulting Experience: Previous experience in a technical consulting role, particularly in IT operations management and IT security.
- Monitoring & Security Tools: Hands-on experience with tools like ServiceNow, Ivanti, Splunk, Darktrace, LogRhythm, Halo, SolarWinds or similar platforms is essential.
- Presentation Skills: Strong presentation and demonstration skills, with the ability to engage and influence clients effectively.
- Travel: Flexibility to travel extensively within the UK and Ireland, often at short notice.
- Self-Motivated: Ability to work independently, manage time efficiently, and prioritize tasks effectively.
- UK passport or valid work authorization is required.
Key Responsibilities
- Presales Engagement: Conduct end-to-end presales activities, including face-to-face and virtual meetings, product demonstrations, and POCs for ManageEngine solutions.
- Customer Success: Engage with existing customers to ensure satisfaction, provide technical guidance, and identify upsell/cross-sell opportunities.
- Technical Consultancy: Act as a technical SPOC for strategic accounts, delivering tailored solutions for IT service management (ITSM), security, IAM, PAM, and more.
- Build Relationships: Build strong relationships with key stakeholders, including customers, partners, and internal teams, ensuring trust and collaboration at every level.
- RFI/RFP Management: Respond to RFI/RFP requests with detailed technical insights and proposals.
- Training & Collaboration: Conduct training sessions for resellers/partners and collaborate with engineering teams to stay updated on product developments.
- Compliance Support: Assist customers with GDPR, ISO 27001, and other regulatory standards using ManageEngine tools.
Competitive salary package aligned with candidate's qualifications, experience, and the market value of the role. Private health insurance; highest-level coverage for BUPA. Continuous training and professional development opportunities. Supportive and inclusive team and colleagues. Clear development plan in the short, medium, and long run. Participation in coaching and mentoring schemes. Opportunity to work with a global team and contribute to the growth of a leading technology company.
Join Us
Be part of Zoho Corporation Europe and contribute to shaping the future of business software. Together, let’s revolutionize the way businesses operate. The successful candidate will undergo background verification in compliance with national legislation and market standards. Apply now and embark on an exciting career with ManageEngine!
Technical Consultant in Milton Keynes employer: Zoho UK
Contact Detail:
Zoho UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Consultant in Milton Keynes
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend tech meetups, webinars, or even local events. The more you engage, the better your chances of landing that Technical Consultant role.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies showcasing your previous consulting experiences and how you’ve solved problems for clients. This will help you stand out during interviews and demonstrate your expertise.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms to refine your communication skills. Being able to convey technical concepts clearly is key, especially when dealing with non-technical audiences.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for passionate individuals who want to make a difference. Plus, it’s a great way to ensure your application gets the attention it deserves.
We think you need these skills to ace Technical Consultant in Milton Keynes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technical Consultant role. Highlight your IT expertise, consulting experience, and any relevant tools you've worked with. We want to see how your skills match up with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for technology and your communication skills. Tell us why you're excited about the role and how you can contribute to our customer-first approach.
Showcase Your Communication Skills: Since this role involves engaging with customers and partners, make sure your written application reflects your ability to convey technical concepts clearly. We love candidates who can bridge the gap between tech and non-tech audiences!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Zoho UK
✨Know Your Tech Inside Out
Make sure you brush up on your IT operations management and security knowledge. Familiarise yourself with tools like ServiceNow, Splunk, and Darktrace, as you'll need to demonstrate your expertise during the interview.
✨Communicate Clearly
Practice explaining complex technical concepts in simple terms. You’ll be engaging with both technical and non-technical audiences, so being able to convey your ideas clearly is crucial for success.
✨Showcase Your Consulting Experience
Be ready to discuss your previous consulting roles and how you've successfully engaged with clients. Highlight specific examples where you’ve driven customer satisfaction or identified upsell opportunities.
✨Prepare for Travel Questions
Since this role involves extensive travel, be prepared to discuss your flexibility and past experiences with travel. Show that you're excited about meeting customers and partners across the UK and Ireland!