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For Companies At a Glance
- Tasks: Deliver presales support and technical guidance for cutting-edge IT management solutions.
- Company: Join ManageEngine, a leading tech company under Zoho Corporation.
- Benefits: Competitive salary, private health insurance, and continuous professional development.
- Why this job: Be a trusted advisor and make a real impact in IT operations and security.
- Qualifications: Strong IT skills and experience in technical consulting required.
- Other info: Flexible travel opportunities and a supportive, inclusive team culture.
The predicted salary is between 36000 - 60000 £ per year.
As a Technical Consultant, you will deliver end-to-end presales and technical support for ManageEngine's solutions, engaging with customers and partners to provide cutting-edge IT management tools and services. You'll act as a trusted advisor to strategic accounts, ensuring customer satisfaction while driving upsell and cross-sell opportunities.
Responsibilities
- Conduct end-to-end presales activities, including face-to-face and virtual meetings, product demonstrations, and POCs.
- Engage with existing customers to ensure satisfaction, provide technical guidance, and identify upsell/cross-sell opportunities.
- Act as a technical SPOC for strategic accounts, delivering tailored solutions for IT service management (ITSM), security, IAM, PAM, and more.
- Build strong relationships with key stakeholders, including customers, partners, and internal teams.
- Respond to RFI/RFP requests with detailed technical insights and proposals.
- Conduct training sessions for resellers/partners and collaborate with engineering teams to stay updated on product developments.
- Assist customers with GDPR, ISO 27001, and other regulatory standards using ManageEngine tools.
Qualifications
- Strong IT skills with a solid understanding of IT operations management, IT security, and observability.
- Excellent verbal and written English communication skills, with the ability to convey technical concepts to both technical and non-technical audiences.
- Previous experience in a technical consulting role, particularly in IT operations management and IT security.
- Hands-on experience with monitoring and security tools such as ServiceNow, Ivanti, Splunk, Darktrace, LogRhythm, Halo, SolarWinds, or similar platforms.
- Strong presentation and demonstration skills.
- Flexibility to travel extensively within the UK and Ireland, often at short notice.
- Self-motivated, able to work independently and manage time efficiently.
- UK passport or valid work authorization required.
Benefits
- Competitive salary package aligned with candidate's qualifications and market value.
- Private health insurance (highest-level coverage for BUPA).
- Continuous training and professional development opportunities.
- Supportive and inclusive team culture.
- Clear development plan in the short, medium, and long run.
- Participation in coaching and mentoring schemes.
- Opportunity to work with a global team and contribute to the growth of a leading technology company.
ManageEngine, a division of Zoho Corporation, provides enterprise IT management software for service management, operations management, Active Directory, and security needs. With innovative solutions and a customer-first approach, we empower businesses to streamline IT operations and achieve operational excellence.
Join Us – Be part of Zoho Corporation Europe and contribute to shaping the future of business software. The successful candidate will undergo background verification in compliance with national legislation and market standards.
Technical Consultant in Bletchley employer: Zoho Corporation Europe
Contact Detail:
Zoho Corporation Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Consultant in Bletchley
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT industry, especially those who work with ManageEngine or similar tools. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! Prepare for interviews by practising your product demonstrations and technical explanations. We want you to convey complex concepts clearly, so get comfortable explaining your expertise to both techies and non-techies.
✨Tip Number 3
Be proactive! Don’t just wait for job postings; reach out directly to companies you admire, like ManageEngine. Express your interest in their solutions and how you can add value as a Technical Consultant.
✨Tip Number 4
Keep learning! Stay updated on the latest trends in IT operations management and security. Join webinars, read articles, and engage in forums. This knowledge will not only boost your confidence but also impress potential employers.
We think you need these skills to ace Technical Consultant in Bletchley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Technical Consultant role. Highlight your experience with IT operations management and security tools, and don’t forget to mention any relevant presales activities you've been involved in.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your communication skills and explain how you can be a trusted advisor for our customers. Be sure to mention specific examples of how you've driven customer satisfaction in the past.
Showcase Your Technical Skills: We want to see your technical prowess! Include any hands-on experience with monitoring and security tools like ServiceNow or Splunk. If you've conducted training sessions or responded to RFI/RFP requests, make sure to highlight that too!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Zoho Corporation Europe
✨Know Your Tech Inside Out
As a Technical Consultant, you'll need to demonstrate your understanding of IT operations management and security tools. Brush up on the specific platforms mentioned in the job description, like ServiceNow and Splunk, and be ready to discuss how you've used them in past roles.
✨Master the Art of Communication
You’ll be conveying technical concepts to both tech-savvy and non-tech audiences. Practice explaining complex ideas in simple terms. Consider doing mock interviews with friends or family to refine your communication skills.
✨Showcase Your Problem-Solving Skills
Prepare to discuss real-life scenarios where you’ve identified upsell or cross-sell opportunities. Think of examples where you’ve acted as a trusted advisor and how you tailored solutions to meet customer needs.
✨Build Rapport with Key Stakeholders
Since relationship-building is crucial, think about how you can connect with potential interviewers. Research the company culture and values, and be ready to share how you can contribute to their team dynamics.