User Experience Designer - Ecommerce in London

User Experience Designer - Ecommerce in London

London Full-Time 40000 - 50000 £ / year (est.) No working from home possible
ZOEVA GmbH

At a Glance

  • Tasks: Design and enhance user experiences for our ecommerce website, collaborating with developers and marketing teams.
  • Company: Join ZOEVA, a dynamic brand at the forefront of beauty and technology.
  • Benefits: Flexible hybrid work, creative environment, and opportunities for long-term growth.
  • Other info: Be part of a collaborative team focused on innovation and user-centred design.
  • Why this job: Shape the online experience for customers and make a real impact in the beauty industry.
  • Qualifications: Experience in UX design, proficiency in Figma, and a passion for ecommerce.

The predicted salary is between 40000 - 50000 £ per year.

This role sits at the intersection of design, technology, and brand at ZOEVA. As UX Digital Designer, you will be the driving creative force behind our website experience and the design of new digital features — working hand-in-hand with our Lead Developer and Marketing Team to deliver interfaces that are both beautiful and highly effective.

You will bring a rigorous UX sensibility to everything you touch: from the clarity of a product page to the flow of a checkout journey, from the design of a new loyalty feature to the layout of a campaign landing page. Great digital design at ZOEVA is not decorative — it is functional, measurable, and integral to commercial performance.

We are looking for a designer who is equally comfortable in Figma and in conversation with a developer, who understands accessibility and performance constraints, and who is genuinely excited about using AI tools to accelerate prototyping, user research synthesis, and workflow efficiency. If you care about the detail of how a customer experiences a brand online — and you want to own that experience end-to-end — this is the role for you.

DUTIES & RESPONSIBILITIES

  • Website Design & User Experience
    • Own the UX and visual design of the ZOEVA website across all markets - ensuring a consistently premium, on-brand customer experience at every touchpoint.
    • Design and iterate on key pages including homepage, product pages, collection pages, campaign landing pages, and checkout flows.
    • Conduct and interpret user research, heatmap analysis, and A/B test results to inform design decisions and drive continuous improvement.
    • Develop and maintain a coherent design system and component library to ensure visual consistency and development efficiency across the site.
    • Collaborate closely with the Lead Developer to translate designs into high-quality, responsive, and performant front-end experiences.
  • Digital Feature Design
    • Lead the design of new digital features - from initial concept and user flow mapping through to detailed UI design and developer handoff.
    • Produce clear wireframes, interactive prototypes, and annotated specifications that enable the development team to build with confidence.
    • Work with the Marketing Team to understand customer needs, business objectives, and campaign requirements before designing solutions.
    • Ensure all new features are designed with accessibility (WCAG), mobile-first principles, and conversion optimisation as baseline requirements.
    • Contribute to the UX strategy for ZOEVA's digital roadmap, proactively identifying opportunities to improve the customer journey and remove friction.
  • AI-Assisted Design & Prototyping
    • Use AI-powered prototyping tools to accelerate the concept and iteration phases - reducing time from brief to testable prototype and enabling faster decision-making.
    • Apply AI tools for user research synthesis, content generation, and pattern recognition to surface insights and inform design direction more efficiently.
    • Explore generative UI tools and AI-assisted design workflows to improve efficiency across repetitive or high-volume design tasks.
    • Stay current with emerging AI applications in UX and front-end design, and bring relevant tools and techniques to the team proactively.
  • Collaboration & Process
    • Act as the bridge between design intent and technical delivery - maintaining a close, constructive relationship with the Lead Developer from concept through to build and QA.
    • Participate in sprint planning and agile workflows, ensuring design work is clearly scoped, prioritised, and delivered on time.
    • Present UX decisions and design rationale to stakeholders with clarity, using data and user insight to support recommendations.
    • Champion a user-centred design culture across the broader marketing and technology teams, raising the bar for digital quality across the business.

SKILLS & QUALIFICATIONS

  • Essential
    • Proven experience as a UX or digital product designer, with a strong portfolio demonstrating end-to-end work across web and digital product.
    • Expert proficiency in Figma - including component libraries, auto-layout, prototyping, and developer handoff.
    • Solid working understanding of HTML and CSS - sufficient to communicate confidently with developers and appreciate technical constraints and possibilities.
    • Demonstrable experience designing for ecommerce, ideally within beauty, fashion, or premium lifestyle.
    • Strong command of UX principles: information architecture, user flows, interaction design, and accessibility standards.
    • Experience with A/B testing methodologies and heatmap tools such as Hotjar - comfortable using data to validate design decisions and iterate with purpose.
    • High visual standards and a strong aesthetic sensibility aligned with premium brand environments.
    • Clear communicator, able to present and justify design decisions with confidence to both technical and non-technical audiences.
  • Desirable
    • Hands-on experience with AI tools for prototyping, content generation, or design workflow efficiency — such as Galileo AI, Uizard, Framer AI, or equivalent.
    • Familiarity with Shopify or headless commerce platforms and their design and development constraints.
    • Understanding of performance marketing and how landing page design, load speed, and UX decisions affect conversion.
    • Experience working within or actively contributing to a design system.
    • Motion design or micro-interaction experience is a plus.

Zoeva is a German company and all employees in the Marketing department are employed on a Freelance basis. However, employment is viewed on a long-term basis and we are looking for people to become part of the team and remain with us for the long term.

User Experience Designer - Ecommerce in London employer: ZOEVA GmbH

ZOEVA is an exceptional employer for UX Digital Designers, offering a dynamic work environment in London that fosters creativity and collaboration. With a strong emphasis on employee growth, the company encourages the use of cutting-edge AI tools to enhance design processes, while promoting a user-centred culture that values innovation and quality. Employees benefit from a hybrid work model, competitive freelance arrangements, and the opportunity to contribute to a premium brand experience in the beauty and lifestyle sector.

ZOEVA GmbH

Contact Details:

ZOEVA GmbH Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land User Experience Designer - Ecommerce in London

Tip Number 1

Network like a pro! Reach out to folks in the industry, attend meetups, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.

Tip Number 2

Show off your skills! Create a portfolio that highlights your best work, especially projects related to ecommerce and UX design. Make sure it’s easy to navigate and visually appealing—just like the designs you aspire to create!

Tip Number 3

Prepare for interviews by practising common UX design questions and scenarios. Be ready to discuss your design process, how you handle feedback, and your experience with tools like Figma. Confidence is key!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace User Experience Designer - Ecommerce in London

UX Design
Figma
HTML
CSS
User Research
A/B Testing
Heatmap Analysis

Some tips for your application 🫡

Show Off Your Portfolio:Make sure to include a link to your portfolio in your application. We want to see your best work and how you approach UX design. Highlight projects that showcase your skills in ecommerce and digital product design!

Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the job description. We love seeing candidates who understand what we’re looking for.

Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary to highlight your key achievements and skills.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re genuinely interested in joining our team!

How to prepare for a job interview at ZOEVA GmbH

Know Your Tools Inside Out

Make sure you're well-versed in Figma and any AI tools you plan to mention. Be ready to discuss how you've used these tools in past projects, especially in relation to ecommerce design. This will show that you can hit the ground running.

Showcase Your UX Process

Prepare to walk through your design process step-by-step. Highlight how you conduct user research, interpret data from A/B tests, and iterate on designs. This will demonstrate your rigorous UX sensibility and ability to improve customer experiences.

Communicate Clearly with Developers

Since you'll be working closely with developers, practice explaining your design decisions in a way that's easy for them to understand. Brush up on basic HTML and CSS concepts so you can confidently discuss technical constraints and possibilities.

Bring Examples of Your Work

Have a strong portfolio ready that showcases your end-to-end work in digital product design, particularly in ecommerce. Be prepared to discuss specific projects, the challenges you faced, and how your designs improved user experience and conversion rates.