Diagnostics Account Manager - Midlands & East of England
Territory: Birmingham, Coventry, Leicester, Nottingham, Peterborough & Norfolk
Location Requirement: Applicants must reside within a B, CV, LE, NG, PE or NR postcode.
Additional Location : Midlands and Birmingham, Coventry, Leicester, Nottingham, Peterborough and Norfolk
Join the Global Leader in Animal Health
At Zoetis, we're passionate about advancing animal care through innovation. As the world's leading animal health company, we
help veterinarians and animal owners improve the lives of animals through cutting-edge medicines, vaccines, diagnostics, and
genetic testing.
We're looking for a customer-focused Diagnostics Account Manager to join our Diagnostics team, supporting the installation,
adoption, and ongoing success of our VetScan Point of Care Diagnostic portfolio while also supporting our external laboratory
business, VPG, now part of Zoetis.
This is an exciting field-based opportunity for someone who enjoys building relationships, delivering technical training, solving
problems, and making a real difference to veterinary practices across their territory.
What You'll Be Doing
As a Diagnostics Account Manager, you'll become a trusted partner to veterinary practices, ensuring they gain maximum value
from their diagnostic equipment and services.
Key responsibilities include:
- Delivering a best-in‑class onboarding experience for new Zoetis Diagnostics customers.
- Supporting veterinary practices with the successful installation, implementation, adoption, and utilisation of the Zoetis
- VetScan Point of Care diagnostic portfolio.
- Building and maintaining long‑term relationships with veterinary clinics across your territory.
- Providing both on‑site and remote product training, education, and application support.
- Troubleshooting technical and operational issues in collaboration with our home‑based Technical Support teams.
- Working closely with colleagues across Sales, Technical Services and Customer Support to maximise the value of the
- Applying a consultative, solution‑selling approach to understand customer needs and help improve clinical workflows
- and patient care.
What We're Looking For
We're seeking someone who is passionate about customer success and enjoys combining technical knowledge with relationship
management.
You’ll ideally have:
- A minimum of three years' experience within a veterinary or medical clinical environment.
- Previous sales or account management experience (desirable but not essential).
- Strong knowledge of veterinary or medical clinic workflows and diagnostic applications.
- Excellent presentation and communication skills, with the ability to explain technical information confidently.
- Strong IT skills and confidence using technology. Experience with veterinary Practice Management Systems would be
- advantageous.
- Commercial awareness and the ability to identify opportunities to support customers.
- Excellent organisation, planning and prioritisation skills.
- Strong analytical and problem‑solving abilities.
- The ability to work independently while contributing positively within a collaborative team.
- A willingness to continuously learn and develop professionally.
- Basic understanding of animal disease states.
Role Requirements
To be successful in this position, you must:
- Live within the designated territory (B, CV, LE, NG, PE or NR postcode).
- Be willing to travel extensively throughout your territory.
- Hold existing unrestricted right to work in the UK. Have a full UK driving licence. Why Join Zoetis? At Zoetis, you'll join a global organization committed to innovation, collaboration and making a meaningful impact on animal health.
- We offer: The opportunity to work for the world's leading animal health company. Industry‑leading diagnostic products and solutions. Ongoing training and professional development. A collaborative and supportive culture. The chance to build long‑term relationships with veterinary professionals while helping improve patient outcomes.
About Zoetis Zoetis (zō-EH-tis) is the world's leading animal health company, dedicated to supporting veterinarians, livestock producers and pet owners through innovative medicines, vaccines, diagnostics and genetic testing. With more than 75 years of experience in animal health, Zoetis operates in over 100 countries, employs approximately 9,000 colleagues worldwide, and generates annual revenues exceeding $5 billion. Additional Information Applicants must have unrestricted right to work in the UK. Unfortunately, we are unable to provide visa sponsorship for this role. No recruitment agencies, please.
About Zoetis
At Zoetis, our purpose is to nurture the world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock. We know our people drive our success. Our award‑winning culture, built around our Core Beliefs, focuses on our colleagues' careers, connection and support. We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies and programs to support employee well‑being in every sense, from health and financial wellness to family and lifestyle resources.
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Diagnostic Account Manager, Nottingham/ Peterborough/Birmingham employer: Zoetis
At Zoetis, we pride ourselves on being a leading employer in the animal health sector, offering a collaborative and inclusive work culture that fosters professional growth and innovation. As a Lead Laboratory Accessioner in Bristol, you will have the opportunity to make a meaningful impact on animal health while working alongside dedicated colleagues in a state-of-the-art laboratory environment. We are committed to your development, providing continuous training and support to help you excel in your role and advance your career within our global organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Diagnostic Account Manager, Nottingham/ Peterborough/Birmingham
✨Join Medical Networks
Get involved in local and national medical associations, like the Royal College of Physicians. These networks can help you connect with mentors and colleagues who might know of openings, plus they're great for staying updated on the latest in medicine and clinical practices.
✨Attend Healthcare Conferences
Make it a habit to attend medical conferences and seminars. These events are fantastic for networking and often feature job boards where hospitals and clinics post their openings. Plus, it’s a good way to get your face recognised in the industry.
✨Leverage Your Medical School's Resources
Don’t forget to use your medical school’s career services! They usually have great connections with hospitals and clinics looking to fill full-time physician positions and can help you with mock interviews or networking events.
✨Apply Directly Through Hospital Websites
When you're ready to apply, make sure to check the careers section of hospital websites directly. Hospitals like Zoetis often post their job openings there first, and applying directly can sometimes give you an edge over other applicants.
Some tips for your application 🫡
Show Off Your Credentials:When applying for a physician role, make sure to highlight your medical qualifications and any special certifications you have. We want to see your medical degree, residency training, and any additional certifications that set you apart, like specialised training in paediatrics or geriatrics. Don’t leave out those all-important letters after your name!
Tailor Your CV to Medicine:Your CV should reflect your experience and skills as a doctor. Be specific about your clinical rotations, medical practice, and any research work you've done – we love seeing quantifiable impacts, so mention how you've improved patient care or led successful treatment plans.
Craft a Personal Statement with Heart:In your cover letter, let us know why you chose medicine and what drives your passion for patient care. Personal stories about transformative experiences—like a memorable patient encounter or a moment that defined your career path—can really make you shine. Remember, we're looking for someone who genuinely cares about their patients!
Demonstrate Continuous Learning:In the medical field, showcasing your commitment to continuous learning is essential. Mention any recent courses, workshops, or conferences you’ve attended, and highlight your willingness to stay updated on medical advancements. This shows us that you’re not just a physician; you're a lifelong learner, ready to adapt and grow.
How to prepare for a job interview at Zoetis
✨Get Clinical Knowledge Sharp
Brush up on your clinical knowledge, particularly in areas relevant to the role at Zoetis. Expect questions about diagnosis, treatment plans, and patient management. Be ready to discuss case studies or even do some role-playing with hypothetical patient scenarios for a more practical assessment.
✨Know Your Procedures and Protocols
Familiarise yourself with the latest procedures and protocols that are specific to the field of medicine you’re applying to. Whether it’s surgical techniques or patient care protocols, being able to discuss these confidently can really set you apart in the interview at Zoetis.
✨Show You're a Team Player
In the medical field, collaboration is key. Have examples ready that showcase your teamwork and communication skills. Talk about how you've worked with nurses, specialists, or other doctors in the past to provide the best care for your patients. This shows you're ready to integrate into the team at Zoetis.
✨Stay Current with Medical Trends
Make sure you’re clued up on the latest medical trends, research, and innovations. Not only does this prepare you for technical questions, but it also shows your passion for the field. Be ready to discuss how these trends might affect your practice at Zoetis.
