At a Glance
- Tasks: Build relationships and support veterinary practices with cutting-edge diagnostic solutions.
- Company: Join Zoetis, the global leader in animal health innovation.
- Benefits: Enjoy comprehensive benefits, professional growth, and a supportive culture.
- Other info: Dynamic role with extensive travel and opportunities for continuous learning.
- Why this job: Make a real impact on animal health while developing your career.
- Qualifications: Experience in veterinary or medical environments; strong communication skills.
The predicted salary is between 40500 - 49500 £ per year.
Territory: Birmingham, Coventry, Leicester, Nottingham, Peterborough & Norfolk
Location Requirement: Applicants must reside within a B, CV, LE, NG, PE or NR postcode.
Join the Global Leader in Animal Health
At Zoetis, we're passionate about advancing animal care through innovation. As the world's leading animal health company, we help veterinarians and animal owners improve the lives of animals through cutting-edge medicines, vaccines, diagnostics, and genetic testing.
We're looking for a customer-focused Diagnostics Account Manager to join our Diagnostics team, supporting the installation, adoption, and ongoing success of our VetScan Point of Care Diagnostic portfolio while also supporting our external laboratory business, VPG, now part of Zoetis. This is an exciting field-based opportunity for someone who enjoys building relationships, delivering technical training, solving problems, and making a real difference to veterinary practices across their territory.
What You'll Be Doing
As a Diagnostics Account Manager, you'll become a trusted partner to veterinary practices, ensuring they gain maximum value from their diagnostic equipment and services. Key responsibilities include:
- Delivering a best-in-class onboarding experience for new Zoetis Diagnostics customers.
- Supporting veterinary practices with the successful installation, implementation, adoption, and utilisation of the Zoetis VetScan Point of Care diagnostic portfolio.
- Building and maintaining long-term relationships with veterinary clinics across your territory.
- Providing both on-site and remote product training, education, and application support.
- Troubleshooting technical and operational issues in collaboration with our home-based Technical Support teams.
- Working closely with colleagues across Sales, Technical Services and Customer Support to maximise the value of the complete Zoetis portfolio.
- Applying a consultative, solution-selling approach to understand customer needs and help improve clinical workflows and patient care.
What We’re Looking For
We're seeking someone who is passionate about customer success and enjoys combining technical knowledge with relationship management. You'll ideally have:
- A minimum of three years' experience within a veterinary or medical clinical environment.
- Previous sales or account management experience (desirable but not essential).
- Strong knowledge of veterinary or medical clinic workflows and diagnostic applications.
- Excellent presentation and communication skills, with the ability to explain technical information confidently.
- Strong IT skills and confidence using technology. Experience with veterinary Practice Management Systems would be advantageous.
- Commercial awareness and the ability to identify opportunities to support customers.
- Excellent organisation, planning and prioritisation skills.
- Strong analytical and problem-solving abilities.
- The ability to work independently while contributing positively within a collaborative team.
- A willingness to continuously learn and develop professionally.
- Basic understanding of animal disease states.
Role Requirements
To be successful in this position, you must:
- Live within the designated territory (B, CV, LE, NG, PE or NR postcode).
- Be willing to travel extensively throughout your territory.
- Hold existing unrestricted right to work in the UK.
- Have a full UK driving licence.
Why Join Zoetis?
At Zoetis, you'll join a global organization committed to innovation, collaboration and making a meaningful impact on animal health. We offer:
- The opportunity to work for the world's leading animal health company.
- Industry-leading diagnostic products and solutions.
- Ongoing training and professional development.
- A collaborative and supportive culture.
- The chance to build long-term relationships with veterinary professionals while helping improve patient outcomes.
Comprehensive Benefits
- Enjoy life assurance, group income protection, and a robust pension plan with a generous company contribution.
- Benefit from private medical insurance, health assessments, dental insurance, and discounted gym memberships.
- Access mortgage advice, will writing services, and a share ownership plan with matching contributions.
- Take advantage of paid annual leave to rest and recharge.
- Enjoy industry-competitive salaries, merit-based salary progression, and a global performance bonus.
- Our Employee Assistance Programme offers counselling, welfare advice, and a 24-hour confidential helpline.
Our Core Beliefs
- We invest in our people and their growth.
- Integrity and ethics guide everything we do.
- We put our customers at the heart of our business.
- We take ownership and drive results.
- Collaboration makes us stronger.
Your passion for animals and science can shape the future. Are you ready to grow with us?
Diagnostic Account Manager, Norfolk UK employer: Zoetis
At Zoetis, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our commitment to employee growth is evident through comprehensive training programmes and opportunities for career advancement, particularly in the vibrant agricultural landscape of Southwest England. Join us to make a meaningful impact in the veterinary field while enjoying competitive benefits and a supportive team environment.
StudySmarter Expert Advice🤫
We think this is how you could land Diagnostic Account Manager, Norfolk UK
✨Join Medical Networks
Get involved in local and national medical associations, like the Royal College of Physicians. These networks can help you connect with mentors and colleagues who might know of openings, plus they're great for staying updated on the latest in medicine and clinical practices.
✨Attend Healthcare Conferences
Make it a habit to attend medical conferences and seminars. These events are fantastic for networking and often feature job boards where hospitals and clinics post their openings. Plus, it’s a good way to get your face recognised in the industry.
✨Leverage Your Medical School's Resources
Don’t forget to use your medical school’s career services! They usually have great connections with hospitals and clinics looking to fill full-time physician positions and can help you with mock interviews or networking events.
✨Apply Directly Through Hospital Websites
When you're ready to apply, make sure to check the careers section of hospital websites directly. Hospitals like Zoetis often post their job openings there first, and applying directly can sometimes give you an edge over other applicants.
We think you need these skills to ace Diagnostic Account Manager, Norfolk UK
Some tips for your application 🫡
Show Off Your Credentials:When applying for a physician role, make sure to highlight your medical qualifications and any special certifications you have. We want to see your medical degree, residency training, and any additional certifications that set you apart, like specialised training in paediatrics or geriatrics. Don’t leave out those all-important letters after your name!
Tailor Your CV to Medicine:Your CV should reflect your experience and skills as a doctor. Be specific about your clinical rotations, medical practice, and any research work you've done – we love seeing quantifiable impacts, so mention how you've improved patient care or led successful treatment plans.
Craft a Personal Statement with Heart:In your cover letter, let us know why you chose medicine and what drives your passion for patient care. Personal stories about transformative experiences—like a memorable patient encounter or a moment that defined your career path—can really make you shine. Remember, we're looking for someone who genuinely cares about their patients!
Demonstrate Continuous Learning:In the medical field, showcasing your commitment to continuous learning is essential. Mention any recent courses, workshops, or conferences you’ve attended, and highlight your willingness to stay updated on medical advancements. This shows us that you’re not just a physician; you're a lifelong learner, ready to adapt and grow.
How to prepare for a job interview at Zoetis
✨Get Clinical Knowledge Sharp
Brush up on your clinical knowledge, particularly in areas relevant to the role at Zoetis. Expect questions about diagnosis, treatment plans, and patient management. Be ready to discuss case studies or even do some role-playing with hypothetical patient scenarios for a more practical assessment.
✨Know Your Procedures and Protocols
Familiarise yourself with the latest procedures and protocols that are specific to the field of medicine you’re applying to. Whether it’s surgical techniques or patient care protocols, being able to discuss these confidently can really set you apart in the interview at Zoetis.
✨Show You're a Team Player
In the medical field, collaboration is key. Have examples ready that showcase your teamwork and communication skills. Talk about how you've worked with nurses, specialists, or other doctors in the past to provide the best care for your patients. This shows you're ready to integrate into the team at Zoetis.
✨Stay Current with Medical Trends
Make sure you’re clued up on the latest medical trends, research, and innovations. Not only does this prepare you for technical questions, but it also shows your passion for the field. Be ready to discuss how these trends might affect your practice at Zoetis.
