Zoetis Veterinary Consultant (ZVC) - Cheshire in Over

Companion Animal (CA) - Zoetis Veterinary Consultant (ZVC) - Cheshire/North West/North Wales

Contractor Role 12 Months initial - Must reside within the designated region.

About Zoetis

Zoetis is a leading global animal health company dedicated to discovering, developing, manufacturing, and commercialising a diverse portfolio of animal health medicines, vaccines, and diagnostics to meet the needs of veterinarians, livestock farmers, and companion animal owners. Our vision is for our products, services, and people to be the most valued by animal health customers around the world.

Job Purpose

The purpose of this field-based position is to provide scientific and technical support to our customers on the health, diagnostics, and disease control of their animals. The person in this role will work closely with Account Managers (AMs), fellow veterinary colleagues, and the Area Business Manager, using their veterinary expertise to support sales growth and market share gains.

Core Responsibilities

• Planning: Align activities to the AMs' account plans, relevant marketing programmes, and management direction. Plan and implement Key Opinion Leaders (KOL) management activities, including KOL identification, profiling in CRM systems, and annual plans for active KOLs in relation to key and future portfolio brands. Manage time effectively to allow for Business Unit support (~20% of time) and Customer support (~80% of time).
• Relationships: Collaborate with AMs to deliver bespoke customer solutions utilising all available resources, including value-add services and Product Managers. Develop mutually beneficial long-term partnerships with customers based on veterinary expertise, respect, and reputation. Offer support, training, and coaching to AMs and colleagues within the business unit to share expertise and add value to customers.
• Customer Activities: Grow customer product usage using technical and business knowledge; deliver programmes that improve animal health and productivity. Use practice data to identify opportunities and tailor programmes to customer needs. Provide the agreed standard of technical support to customers and respond to queries or complaints quickly and effectively. Undertake diagnostic support as required. Support specific customers in collaboration with AMs, ensuring a constant flow of information and proposing phase 3b/4 studies when necessary. Participate in brand cross-functional teams. Support the National Veterinary Manager(s) and the Northern European cluster team as required.
• Veterinary Knowledge and Expertise: Use veterinary expertise to inform customers of product technicalities, diagnostic applications, uses, and effects. Share knowledge with AMs and the wider business. Identify opportunities to leverage expertise for commercial gain. Maintain high-level expertise with the evolving portfolio of products, services, pricing, and competition.
• Compliance: Maintain high standards of business conduct and compliance, adhering to Pharmacovigilance Policy, Global Vet Policy, Zoetis values, travel & expenses policy, and local codes of practice. Deliver technical training and coaching to AMs in a consistent and compliant manner. Work with AMs to keep accurate records of customer activity.

Key Skills

• Clear and effective verbal and written communication skills
• Strong technical knowledge of products and diseases
• Ability to simplify and communicate highly technical issues clearly
• Customer-focused with a strong service orientation
• Builds successful and effective relationships
• Commercial awareness and ability to identify opportunities
• Effective stakeholder management

Training & Qualifications

• Degree in Veterinary Medicine (MRCVS) required
• Certificate of specialisation in a relevant disease management area desirable but not essential
• Current passport and valid driving licence
• IT literate; able to use standard business software and communication tools

Experience

• Recent UK veterinary practice experience is required
• Experience in a technical role in the animal health industry is desirable but not essential

Travel Requirement

Medium frequency of travel within the designated region. Occasional foreign travel.

About Zoetis

At Zoetis, our purpose is to nurture the world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock.