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- Tasks: Provide technical advice and support for Zoetis products, ensuring quality and compliance.
- Company: Join Zoetis, a global leader in animal health with a collaborative culture.
- Benefits: Competitive salary, healthcare benefits, and opportunities for career development.
- Why this job: Make a real impact on animal health while working with experts in the field.
- Qualifications: Bachelor's degree in veterinary or science; experience in pharmacovigilance is a plus.
- Other info: Dynamic role with opportunities for travel and professional growth.
The predicted salary is between 35000 - 45000 £ per year.
Location: Leatherhead, Surrey, UK | Function: Regulatory & Quality | Team: Pharmacovigilance (PV)
Zoetis is looking for dedicated professionals to join our Pharmacovigilance team. These roles provide critical technical and regulatory support for our products, ensuring quality, safety, and compliance while delivering excellent service to internal and external stakeholders.
Job Purpose: As a Technical Advisor, you will provide technical advice, guidance, and support on Zoetis products to both internal teams and external customers. You will manage product complaints, investigate issues thoroughly, and ensure timely resolution while maintaining compliance with internal SOPs and regulatory guidelines.
Core Responsibilities:
- Technical Issues
- Handle technical queries for Zoetis products internally and externally
- Provide guidance to sales and marketing teams
- Gather feedback from customers to inform future activities
- Contribute technical expertise to internal projects and working groups
- Product Complaints
- Investigate and resolve product complaints and quality issues
- Conduct site visits if required
- Report quality issues to the Regulatory team
- Pharmacovigilance
- Ensure compliance with SOPs and regulatory guidelines for adverse event reporting
- Maintain reporting timelines for all adverse reactions
- Relationships
- Build constructive internal and external relationships
- Ensure issues reach positive and satisfactory resolution
Key Skills & Competencies:
- Strong written and verbal communication
- Stakeholder management and interpersonal skills
- Analytical and technical knowledge retention
- Customer focus and service orientation
- Organized, with effective time management and record-keeping
- Negotiation and influencing skills
Behaviours We Value:
- Keep your technical knowledge current
- Make decisions that support the business and brand reputation
- Build lasting relationships with customers
- Deliver commitments efficiently
- Collaborate across roles, regions, and species
Qualifications & Experience:
- Bachelor's degree in veterinary, science, or related discipline
- IT literate (standard business software and regulatory systems)
- Experience in pharmacovigilance, animal or human health industry
- Post-qualification experience in veterinary practice or agriculture is desirable
Travel: Occasional travel may be required.
Why Join Zoetis? Make an impact on animal health worldwide. Work in a collaborative, expert-driven environment. Access opportunities for career development and learning.
About Zoetis: At Zoetis, our purpose is to nurture the world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock.
Locations
Technical Advisor - Pharmacovigilance (PV) in Guildford, Surrey employer: Zoetis Uk Ltd
Contact Detail:
Zoetis Uk Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Advisor - Pharmacovigilance (PV) in Guildford, Surrey
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Zoetis on LinkedIn. A friendly chat can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge in pharmacovigilance. We want to see that you’re not just familiar with the basics but can also discuss real-world applications and challenges.
✨Tip Number 3
Showcase your customer focus! Think of examples where you’ve gone above and beyond for clients or stakeholders. This role is all about building relationships, so let us know how you excel in that area.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Zoetis team!
We think you need these skills to ace Technical Advisor - Pharmacovigilance (PV) in Guildford, Surrey
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Technical Advisor role. Highlight your experience in pharmacovigilance and any relevant technical skills that align with what we’re looking for at Zoetis.
Showcase Your Communication Skills: Since strong written communication is key for this position, ensure your application is clear, concise, and free of errors. Use professional language but let your personality shine through!
Demonstrate Your Customer Focus: In your application, share examples of how you've successfully managed stakeholder relationships or resolved customer issues in the past. We want to see your commitment to excellent service!
Apply Through Our Website: Don’t forget to submit your application through our official website. It’s the best way to ensure it gets into the right hands and shows you’re serious about joining our team at Zoetis!
How to prepare for a job interview at Zoetis Uk Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to pharmacovigilance and Zoetis products. Familiarise yourself with common product complaints and regulatory guidelines, as this will help you answer questions confidently and demonstrate your expertise.
✨Showcase Your Communication Skills
Since strong written and verbal communication is key for this role, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated with stakeholders in the past, especially in resolving technical issues or product complaints.
✨Build Relationships
Think about how you can demonstrate your ability to build constructive relationships. Be ready to discuss past experiences where you successfully collaborated with teams or managed customer feedback, showing that you can foster positive interactions.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think through potential situations you might face as a Technical Advisor and how you would handle them, particularly regarding compliance and timely resolution of issues.