## Diagnostic Account Manager - CardiffApply: UK Field Force: Full time: Posted Today: JR00021783**Role Description****Diagnostics Account Manager**Territory: Swansea, Cardiff, Cheltenham, Worcester Eligible postcodes: Candidates must live in an SA, CF, LD, HR, NP, DY, WR or GL postcode Working style: Customer-facing territory role with remote and on-site support**Help veterinary practices deliver better diagnostic care**Zoetis is looking for a Diagnostics Account Manager to support the installation, adoption and utilisation of our VetScan Point of Care analysers, while also supporting our external laboratory business, VPG, now part of Zoetis.This is an exciting opportunity for a customer-focused professional who understands veterinary or medical clinical environments and can confidently combine technical knowledge, training expertise and commercial awareness. You will work closely with veterinary practices across your assigned territory, helping them integrate diagnostic solutions into their day-to-day workflows and achieve the greatest value from the Zoetis Diagnostics portfolio.**The opportunity**Success in this role will be measured by your ability to:· Provide in-clinic support to veterinary practices, with an emphasis on the implementation, adoption and utilisation of the Zoetis Point of Care Diagnostic offering and UK reference laboratory.· Deliver a gold-standard onboarding process for new Zoetis Diagnostics customers.· Build valued relationships within an assigned territory of veterinary clinics, achieving the goals and objectives of both Zoetis and our customers through the application of the Solution Selling model.· Assist clinics with all aspects of pre- and post-installation training, operation, applications and education.· Provide remote and on-site problem-solving and issue resolution for customers, working with our home-based technical support teams.· Build strong and collaborative relationships with colleagues to ensure we deliver value by maximising the complete Zoetis portfolio.**What you’ll bring**The ideal candidate will be able to demonstrate:· Customer-focused service skills, with the ability to follow processes, make appropriate decisions, prioritise effectively and ensure a high level of follow-through.· A strong understanding of general medical or veterinary clinic operations, including diagnostic applications, training requirements and workflow processes.· Strong presentation skills, with the ability to convey technical information clearly to others.· Exceptional IT, written and spoken communication skills.· Change agility and the confidence to adapt in a dynamic environment.· Commercial acumen.· Knowledge of diagnostic products, instrumentation and clinic processes.· Basic knowledge of animal disease states.· A willingness and commitment to ongoing professional development**Role requirements**· You must live within the territory (SA, CF, LD, HR, NP, DY, WR or GL postcode)· Ideally, you will have three years of experience working in a veterinary or medical clinical setting.**Why this role matters**Every successful installation, confident user and well-supported clinic helps veterinary teams make informed decisions for their patients. As a Diagnostics Account Manager, you will be at the heart of that journey—bringing together technology, expertise and partnership to help practices improve the way they deliver care.If you are technically confident, commercially aware and passionate about helping veterinary teams succeed, we would love to hear from you.Join Zoetis and help make better diagnostic care possible, one practice at a time.Full time**Why Join Zoetis?**At Zoetis, we are driven by a singular purpose: to nurture the world and humankind by advancing animal care. As the world’s leading animal health company, we innovate, collaborate, and make a real impact—every day. **Innovative Science & Technology** – Work with cutting-edge solutions that enhance animal health and well-being. **Global Impact** – Join a team that supports veterinarians, farmers, and pet owners worldwide. **People-First Culture** – Thrive in an environment that values diversity, growth, and work-life balance. **Sustainability & Responsibility** – Make a difference in a company committed to a healthier, more sustainable world.**Comprehensive Benefits** **Comprehensive Benefits** – Enjoy life assurance, group income protection, and a robust pension plan with a generous company contribution. **Health & Wellness** – Benefit from private medical insurance, health assessments, dental insurance, and discounted gym memberships. **Financial Security** – Access mortgage advice, will writing services, and a share ownership plan with matching contributions. **Work-Life Balance** – Take advantage of paid annual leave to rest and recharge. **Professional Growth** – Enjoy industry-competitive salaries, merit-based salary progression, and a global performance bonus. **Employee Support** – Our Employee Assistance Programme offers counselling, welfare advice, and a 24-hour confidential helpline.**Our Core Beliefs** **Our Colleagues Make the Difference** – We invest in our people and their growth. **Always Do the Right Thing** – Integrity and ethics guide everything we do. **Customer Obsessed** – We put our customers at the heart of our business. **Run It Like You Own It** – We take ownership and drive results. **We Are One Zoetis** – Collaboration makes us stronger.Your passion for animals and science can shape the future. Are you ready to grow with us? #Zoetis #JoinUs #AnimalHealth #CoreValues #Careers***Notice:** Zoetis Recruiters will contact candidates via email from an address ending in **@zoetis.com** and may also initially connect with candidates through **LinkedIn**, including LinkedIn InMail. Zoetis does not use Gmail, Outlook, Yahoo, or other web-based/generic email domains to communicate about job opportunities, interviews, or offers of employment. If you receive a recruitment-related email message claiming to be from Zoetis that does not come from **@zoetis.com**, please treat it as suspicious. For your security, do not reply, click links, open attachments, share personal or financial information, or send money in response to unexpected or questionable recruitment communications.* #J-18808-Ljbffr
Diagnostic Account Manager - Cardiff employer: Zoetis Spain SL
At Zoetis, we pride ourselves on being an exceptional employer, offering a supportive work culture that values collaboration and professional development. As a Remote Veterinary Clinical Pathologist, you will enjoy the flexibility of remote or hybrid working while engaging in continuous professional education and contributing to meaningful advancements in veterinary diagnostics. Our commitment to employee growth and high-quality service ensures that you will thrive in your role, making a significant impact in the field.
StudySmarter Expert Advice🤫
We think this is how you could land Diagnostic Account Manager - Cardiff
✨Join Medical Networks
Get involved in local and national medical associations, like the Royal College of Physicians. These networks can help you connect with mentors and colleagues who might know of openings, plus they're great for staying updated on the latest in medicine and clinical practices.
✨Attend Healthcare Conferences
Make it a habit to attend medical conferences and seminars. These events are fantastic for networking and often feature job boards where hospitals and clinics post their openings. Plus, it’s a good way to get your face recognised in the industry.
✨Leverage Your Medical School's Resources
Don’t forget to use your medical school’s career services! They usually have great connections with hospitals and clinics looking to fill full-time physician positions and can help you with mock interviews or networking events.
✨Apply Directly Through Hospital Websites
When you're ready to apply, make sure to check the careers section of hospital websites directly. Hospitals like Zoetis Spain SL often post their job openings there first, and applying directly can sometimes give you an edge over other applicants.
Some tips for your application 🫡
Show Off Your Credentials:When applying for a physician role, make sure to highlight your medical qualifications and any special certifications you have. We want to see your medical degree, residency training, and any additional certifications that set you apart, like specialised training in paediatrics or geriatrics. Don’t leave out those all-important letters after your name!
Tailor Your CV to Medicine:Your CV should reflect your experience and skills as a doctor. Be specific about your clinical rotations, medical practice, and any research work you've done – we love seeing quantifiable impacts, so mention how you've improved patient care or led successful treatment plans.
Craft a Personal Statement with Heart:In your cover letter, let us know why you chose medicine and what drives your passion for patient care. Personal stories about transformative experiences—like a memorable patient encounter or a moment that defined your career path—can really make you shine. Remember, we're looking for someone who genuinely cares about their patients!
Demonstrate Continuous Learning:In the medical field, showcasing your commitment to continuous learning is essential. Mention any recent courses, workshops, or conferences you’ve attended, and highlight your willingness to stay updated on medical advancements. This shows us that you’re not just a physician; you're a lifelong learner, ready to adapt and grow.
How to prepare for a job interview at Zoetis Spain SL
✨Get Clinical Knowledge Sharp
Brush up on your clinical knowledge, particularly in areas relevant to the role at Zoetis Spain SL. Expect questions about diagnosis, treatment plans, and patient management. Be ready to discuss case studies or even do some role-playing with hypothetical patient scenarios for a more practical assessment.
✨Know Your Procedures and Protocols
Familiarise yourself with the latest procedures and protocols that are specific to the field of medicine you’re applying to. Whether it’s surgical techniques or patient care protocols, being able to discuss these confidently can really set you apart in the interview at Zoetis Spain SL.
✨Show You're a Team Player
In the medical field, collaboration is key. Have examples ready that showcase your teamwork and communication skills. Talk about how you've worked with nurses, specialists, or other doctors in the past to provide the best care for your patients. This shows you're ready to integrate into the team at Zoetis Spain SL.
✨Stay Current with Medical Trends
Make sure you’re clued up on the latest medical trends, research, and innovations. Not only does this prepare you for technical questions, but it also shows your passion for the field. Be ready to discuss how these trends might affect your practice at Zoetis Spain SL.
