Virtual Lab Coordinator - Contract role - Fully remote
Virtual Lab Coordinator - Contract role - Fully remote

Virtual Lab Coordinator - Contract role - Fully remote

Freelance 36000 - 60000 £ / year (est.) Home office possible
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At a Glance

  • Tasks: Support global veterinary services and ensure top-notch client satisfaction from anywhere.
  • Company: Join Zoetis, a leader in animal health with a focus on digital innovation.
  • Benefits: Enjoy flexible remote work and the chance to collaborate globally.
  • Why this job: Make a real impact in veterinary diagnostics while working independently.
  • Qualifications: Must be a Certified Veterinary Technician/Nurse with clinical experience.
  • Other info: Long-term contract with potential for extension and career growth.

The predicted salary is between 36000 - 60000 £ per year.

Overview

Now Hiring: Virtual Lab Coordinator (Contractor) | Fully Remote

Zoetis – Global Digital & Clinical Services

Are you a Certified Veterinary Technician/Nurse with a passion for digital innovation, client excellence, and global collaboration? Zoetis is expanding its Virtual Laboratory operations and is seeking a highly motivated Virtual Lab Coordinator (Contractor) to support our Clinical Consultation Service and Imagyst Digital Cytopathology Service. This is a unique opportunity to work 100% remotely, collaborate with veterinary specialists worldwide, and play a key role in delivering cutting-edge diagnostic services—while operating independently as a contractor.

Full Role Details Below (complete Job Description)

Role Summary

Zoetis is seeking a Virtual Lab Coordinator (Contractor) to provide operational support for our Clinical Consultation Service and Imagyst Digital Cytopathology service. The contractor will interact with internal stakeholders, external consultants, and veterinary customers, ensuring streamlined service delivery and optimal client satisfaction. This arrangement does not constitute an employment relationship with Zoetis. No employee benefits are provided and the contractor will operate independently, under the terms outlined by the contract and supervising manager.

Key Responsibilities

  • Support the daily workflow of the Global Digital Cytopathology Service and Clinical Consultation Service under guidance from Virtual Laboratory Managers.
  • Review and validate clinical consultation requests per process guidelines.
  • Monitor shared mailboxes and chat channels, triaging and responding to service inquiries within agreed timeframes.
  • Troubleshoot platform issues for Zoetis colleagues, customers, and contract consultants. Escalate technical issues as needed.
  • Coordinate with contract clinical pathologists, consultants, and full-time specialists to facilitate service coverage and onboarding.
  • Maintain positive interactions with vendors, consultants, Zoetis stakeholders, and veterinary customers, always upholding a high level of service and professionalism.
  • Assist with the management of agreements, NDAs, and monthly invoice reconciliation related to contractor and vendor activities.
  • Gather and communicate feedback to product managers and developers to support platform optimization.
  • Attend team meetings as requested under contract terms and contribute constructively.
  • Complete additional tasks assigned by Zoetis management, consistent with contractual scope.

Required Qualifications

Education: Certified Veterinary Technician/Nurse (CVT, RVT, LVT) with clinical experience. Preferred: Bachelor’s degree in a related field.

Experience: Demonstrated experience supporting veterinary or clinical laboratory environments.

Skills & Attributes

  • In-depth knowledge of the veterinary industry and clinical operations.
  • Strong relationship management and customer service skills.
  • Proficient with technology, digital platforms, and Microsoft Office suite.
  • Ability to work independently, set priorities, and exercise sound judgment.
  • Excellent interpersonal, verbal, and written communication skills.
  • Adaptable, proactive, and collaborative.
  • Experience with troubleshooting, problem-solving, and remote collaboration tools.
  • Comfortable managing schedule and deliverables to meet contract obligations.
  • Experience participating in feedback/testing cycles for digital services is a plus.

Work Arrangement

Contract Type: Independent contractor/contingent worker.

Location: Fully remote.

Schedule: Monday to Friday; approximate hours 8am–5pm or 9am–6pm based on project needs and contract (flexibility may be required during onboarding and peak periods).

Compensation: By invoice, as agreed upon in contract terms.

Duration: Through December 2026 with possible extension.

Why This Role Stands Out

  • Work remotely with a global leader in animal health.
  • Be part of innovative digital pathology and consultation services.
  • Long-term contract stability with potential extension.
  • High-impact role supporting veterinarians and diagnostic excellence worldwide.

Application

Interested or know someone perfect for this role? Apply directly or share with your network!

Virtual Lab Coordinator - Contract role - Fully remote employer: Zoetis Nordics

Zoetis is an exceptional employer for those seeking a meaningful and rewarding role in the veterinary field, offering the unique opportunity to work fully remotely while collaborating with global veterinary specialists. The company fosters a culture of innovation and excellence, providing contractors with the flexibility to manage their schedules and contribute to cutting-edge digital pathology services, all while ensuring long-term contract stability and the chance to make a significant impact in animal health.
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Contact Detail:

Zoetis Nordics Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Virtual Lab Coordinator - Contract role - Fully remote

✨Tip Number 1

Network like a pro! Reach out to your connections in the veterinary field and let them know you're on the hunt for a Virtual Lab Coordinator role. You never know who might have the inside scoop on opportunities or can put in a good word for you.

✨Tip Number 2

Show off your skills! When you get the chance to chat with potential employers, highlight your experience in clinical environments and your tech-savvy nature. Make sure they see how you can bring value to their team right from the start.

✨Tip Number 3

Be proactive! If you find a company you love, don’t wait for them to post a job. Reach out directly and express your interest in working with them. Tailor your message to show how your background as a Certified Veterinary Technician/Nurse aligns with their needs.

✨Tip Number 4

Apply through our website! We make it super easy for you to submit your application for the Virtual Lab Coordinator role. Plus, it shows you're serious about joining our team and helps us keep track of your application.

We think you need these skills to ace Virtual Lab Coordinator - Contract role - Fully remote

Certified Veterinary Technician/Nurse
Clinical Experience
Veterinary Industry Knowledge
Relationship Management
Customer Service Skills
Proficient with Digital Platforms
Microsoft Office Suite
Independent Work
Prioritisation Skills
Interpersonal Communication
Verbal Communication
Written Communication
Troubleshooting Skills
Problem-Solving Skills
Remote Collaboration Tools

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience as a Certified Veterinary Technician/Nurse. We want to see how your skills align with the Virtual Lab Coordinator role, so don’t hold back on showcasing your relevant expertise!

Show Off Your Tech Skills: Since this role involves working with digital platforms, it’s crucial to mention any tech-savvy skills you have. Whether it's troubleshooting or using remote collaboration tools, let us know how you can contribute to our innovative services.

Highlight Your Customer Service Experience: This position is all about client excellence, so be sure to emphasise your relationship management and customer service skills. Share examples of how you've maintained professionalism and positive interactions in previous roles.

Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!

How to prepare for a job interview at Zoetis Nordics

✨Know Your Stuff

Make sure you brush up on your veterinary knowledge and clinical operations. Familiarise yourself with the specific services Zoetis offers, especially the Clinical Consultation Service and Imagyst Digital Cytopathology Service. This will show that you're genuinely interested and ready to contribute.

✨Showcase Your Tech Skills

Since this role is all about digital innovation, be prepared to discuss your experience with technology and digital platforms. Highlight any troubleshooting or problem-solving experiences you've had, especially in remote settings, as this will demonstrate your adaptability and proficiency.

✨Communication is Key

As a Virtual Lab Coordinator, you'll need to interact with various stakeholders. Practice articulating your thoughts clearly and concisely. Think of examples where you've successfully managed relationships or resolved conflicts, as these will illustrate your strong interpersonal skills.

✨Be Ready for Scenario Questions

Expect questions that assess how you'd handle specific situations, like managing service inquiries or coordinating with consultants. Prepare by thinking through potential scenarios and how you would approach them, showcasing your ability to prioritise and exercise sound judgement.

Virtual Lab Coordinator - Contract role - Fully remote
Zoetis Nordics

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