At a Glance
- Tasks: Support veterinary practices with diagnostic solutions and build strong customer relationships.
- Company: Join Zoetis, a leader in veterinary diagnostics and animal health innovation.
- Benefits: Enjoy a competitive salary, professional development, and a collaborative work culture.
- Other info: Field-based role with significant travel across Scotland, offering excellent career growth opportunities.
- Why this job: Make a real impact in animal health while developing your skills in a dynamic environment.
- Qualifications: Experience in veterinary or healthcare fields, strong communication, and problem-solving skills.
The predicted salary is between 40500 - 49500 £ per year.
- Diagnostic Account Manager (DAM) - Scotland (12 month Contract) (CDDAM) Scotland
- Diagnostic Account Manager (DAM)
Location
Scotland (Field-Based, UK)
Business Unit
Companion Animal & Diagnostics
Reports To
- Diagnostics Area Business Manager
- Join Zoetis and Help Shape the Future of Veterinary Diagnostics
At Zoetis, we are dedicated to advancing animal health through innovation, expertise, and strong customer partnerships. We are seeking a highly motivated and customer-focused
Diagnostic Account Manager (DAM) to join our Companion Animal & Diagnostics team in Scotland.
This is an exciting field-based opportunity for an experienced veterinary, scientific, or healthcare professional who combines technical expertise with commercial acumen.
As a Diagnostic Account Manager, you will play a critical role in supporting veterinary practices, research laboratories, and academic institutions to maximise the value of our Vet Scan diagnostic solutions while driving business growth across your territory.
The Role
As a Diagnostic Account Manager, you will provide hands‑on support to existing Zoetis Vet Scan customers, ensuring successful implementation, training, optimisation, and ongoing utilisation of our diagnostic products.
You will be responsible for building long‑term customer relationships, identifying growth opportunities, and delivering exceptional customer experiences.
Working closely with colleagues across sales, training, technical support, and key account management, you will help customers improve workflows, increase diagnostic utilisation, and achieve better clinical and business outcomes.
Key Responsibilities
- Account Planning & Business Development
- Maintain expert knowledge of the Zoetis diagnostics portfolio, market trends, competitors, and industry developments.
- Develop and execute strategic account plans in collaboration with internal stakeholders.
- Analyse territory performance and identify opportunities to improve customer utilisation and sales growth.
- Support the delivery of territory sales targets and market share growth objectives.
- Maintain accurate customer records and activity reports through CRM systems.
- Customer Relationship Management
- Build and maintain strong, long-term partnerships with veterinary practices and key stakeholders.
- Deliver tailored customer solutions using Zoetis products, services, and support resources.
- Identify opportunities for additional diagnostic equipment and consumable sales within existing accounts.
- Share best practice and contribute to the success of the wider diagnostics team.
- Technical Support & Training
- Provide advanced onsite technical support for diagnostic systems and applications.
- Install, validate, and onboard new diagnostic equipment.
- Deliver product training, workshops, presentations, lunch‑and‑learn sessions, and clinical education events.
- Develop in‑practice diagnostic champions who become key users and advocates of our solutions.
- Conduct analyser maintenance, software updates, and connectivity support where appropriate.
- Ensure all relevant practice staff are trained and competent in the use of diagnostic equipment.
- Sales & Territory Management
- Deliver customer‑facing activity in line with agreed KPIs and territory objectives.
- Identify and convert opportunities for additional product sales and increased diagnostic utilisation.
- Implement marketing campaigns and strategic initiatives aligned to customer needs.
- Ensure timely follow‑up and effective execution of customer action plans.
- Compliance & Governance
- Maintain the highest standards of business conduct and compliance.
- Adhere to Zoetis policies, Pharmacovigilance requirements, local industry codes, and company values.
- Manage customer support budgets responsibly and maintain accurate business records.
About You
We're looking for a proactive, commercially minded professional who thrives in a customer‑facing environment and enjoys solving complex challenges.
- Exceptional sales and relationship‑building ability
- Strong communication, influencing, and negotiation skills
- Excellent problem‑solving capability
- Strong planning, organisation, and prioritisation skills
- Digital and analytical fluency
- Strong IT skills and confidence using CRM systems
- Ability to work independently and manage a large territory
- High levels of resilience, drive, and self‑motivation
- Effective stakeholder management and collaboration skills
- Continuous learning mindset and adaptability to change
Qualifications & Experience
- You will ideally have experience in one or more of the following areas:
- Veterinarian, Registered Veterinary Nurse, Veterinary Technician, or equivalent clinical background
- Medical or veterinary field sales representative
- Animal health, healthcare, or scientific industry professional
- Customer‑facing technical support or training role
- Relevant technical, clinical, veterinary, medical, or scientific experience
- Understanding of veterinary practice operations and purchasing processes
- Experience delivering training, coaching, or education to groups and individuals
- Full UK driving licence
- Strong IT literacy and proficiency with business software applications
Why Zoetis?
At Zoetis, our colleagues make the difference.
We are passionate about innovation, customer success, and improving animal health outcomes.
We foster a culture of collaboration, continuous learning, accountability, and integrity, empowering our people to grow and succeed.
If you are looking for a rewarding role where you can combine technical expertise, customer engagement, and commercial success while making a real impact in veterinary diagnostics, we'd love to hear from you.
- Travel Requirements
- This is a highly field‑based role, with approximately
80% of your time spent visiting customers across Scotland and the wider region .
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Diagnostic Account Manager (DAM) - Scotland (12 month Contract) employer: Zoetis Inc
Zoetis Inc. is an exceptional employer, offering a dynamic work culture in Leatherhead that fosters innovation and collaboration among its teams. With a strong commitment to employee growth, the company provides ample opportunities for professional development and advancement, ensuring that every team member can thrive in their career while contributing to meaningful global initiatives in animal health.
StudySmarter Expert Advice🤫
We think this is how you could land Diagnostic Account Manager (DAM) - Scotland (12 month Contract)
✨Connect with Local Health Boards
Local health boards often have openings for temporary roles, so make sure to reach out to them directly or check their websites. Getting on their radar could lead to more opportunities, especially for locum positions.
✨Join Medical Staffing Agencies
Temporary roles are frequently listed with staffing agencies specialising in healthcare. Sign up with a few of these agencies, as they can help you find short-term jobs that fit your skills and availability!
✨Attend Medical Conferences and Workshops
Keep an eye out for medical events, conferences, or workshops in your area. These gatherings can be fantastic for networking and might even lead to immediate job offers. Plus, you’ll stay updated on the latest trends in the medical field!
✨Showcase Your Skills Online
If you have specialisations or areas of interest, consider setting up a professional profile on platforms like HealthTap or Doximity. This can increase your visibility and attract temporary job postings that match your expertise. And don't forget to apply directly through our website where a range of positions might be listed!
We think you need these skills to ace Diagnostic Account Manager (DAM) - Scotland (12 month Contract)
Some tips for your application 🫡
Highlight Your Medical Experience:As we're looking at a temporary role, it's super important to showcase your relevant clinical experience. Make sure you include any specialisations or fields you’ve worked in before, along with any particular procedures you're experienced with. It’s your chance to convince us that you can jump right in and hit the ground running!
Include Certifications and Licences:In the medical field, having all your certifications and licences in order is crucial. Don’t forget to list any specific training or qualifications you've obtained, like advanced life support or paediatric training, on your CV. This adds a layer of credibility and shows that you're ready for the challenges of a temporary position at Zoetis Inc.
Show Your Adaptability:Since this is a temporary role, we want to see how well you can adapt to new environments. In your cover letter, share any experiences where you quickly integrated into a new team or had to navigate a different healthcare setting. This demonstrates that you're flexible and ready for anything that comes your way at Zoetis Inc.
Detail Your Availability:Details matter! Be sure to explicitly mention your availability in your application. Since this is a temporary job, we’ll want to know when you can start and how long you can commit. Being clear on your schedule will help us see how you fit into our plans at Zoetis Inc.
How to prepare for a job interview at Zoetis Inc
✨Brush Up on Clinical Scenarios
Expect to tackle some clinical scenarios during your interview for a temporary physician role. Brush up on your diagnostic skills and be prepared to discuss real-life patient cases. Having a few scenarios in your back pocket can help you demonstrate your critical thinking and decision-making abilities.
✨Showcase Your Flexibility
As a temporary physician, your ability to adapt is key. When discussing your experience, highlight instances where you've quickly adjusted to different clinical environments or work demands. This will assure the interviewers at Zoetis Inc that you're ready to jump in without much downtime.
✨Emphasise Teamwork in Rapid Contexts
Collaboration with other healthcare professionals is essential, especially in temporary roles where the team dynamics might shift. Share stories illustrating how you've effectively communicated and worked with other medical staff under pressure, showing you're a team player who can fit into various environments.
✨Prep Your Availability and Expectations
Since this is a temporary role, be upfront about your availability and any commitments. It’s also good to have a clear idea of what you expect in terms of workload and rates, as this shows you're serious about the role at Zoetis Inc. Bring this clarity to the conversation — it can really set you apart!
