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- Tasks: Manage airfreight operations, coordinating shipments and ensuring timely delivery across time zones.
- Company: Join a dynamic UK logistics group handling over 4.75 million consignments yearly.
- Benefits: Enjoy flexible working hours and a competitive salary of £30-40k based on experience.
- Why this job: Be part of an exciting new vertical in AI logistics with a supportive team culture.
- Qualifications: Strong attention to detail, admin skills, and knowledge of freight forwarding are essential.
- Other info: Work Monday to Friday with some flexibility; ideal for those seeking growth in a tech-focused industry.
The predicted salary is between 24000 - 40000 £ per year.
Due to growth, a new and exciting position is available for a Specialist Services – Airfreight Operations professional. Our client is part of a UK privately owned group handling more than 4.75 million consignments yearly, with a live customer base of 1500 per week.
Responsibilities for the Specialist Services – Airfreight Operations:
- Manage cross-trade shipments (e.g., Korea to Finland).
- Coordinate with overseas agents across multiple time zones to ensure timely collection and delivery, and adherence to SOPs.
- Book jobs into the FMS (currently MultiFreight).
- Manage accruals, invoicing, and updating tracking sheets.
- Coordinate deployment and work with the white glove team.
- Promptly respond to customer emails and provide PODs.
- Work with the team and clients to discuss operational needs, anticipate ground support requirements, and keep clients informed with relevant updates.
The ideal candidate will have an excellent eye for detail, a solid understanding of freight forwarding (preferably airfreight-biased), strong admin skills, and the ability to work independently and as part of a team to deliver top-tier service.
Employment Terms:
- Monday to Friday, 08:00-16:30 or 09:00-17:30, with some flexibility for the right candidate.
- Salary is DOE, £30-40k, with flexible employment options.
Company Overview:
Established in 2010 in Fareham, the company initially focused on a franchise portal reselling services for UPS, DHL, Fedex, etc., achieving strong financial stability. It purchased a new building in Hampshire for operations. In February 2024, the company rebranded to reflect its new direction, opening offices at Heathrow and Southampton. With a strong trading history and financial position, it quickly obtained IATA accreditation, CASS accounts for exports and imports, and Customs badges at Heathrow, Southampton, Felixstowe, and London Gateway. The company is also a WCA member, leveraging existing relationships. While handling general cargo, it is developing a new vertical in the tech space focused on AI, offering services akin to AOG, e-Commerce, and Fine Art logistics.
Specialist Services – Airfreight Operations employer: ZOE
Contact Detail:
ZOE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Specialist Services – Airfreight Operations
✨Tip Number 1
Familiarise yourself with the airfreight industry, especially in relation to AI and tech logistics. Understanding the specific challenges and requirements of this emerging vertical will help you stand out during discussions with potential employers.
✨Tip Number 2
Network with professionals in the freight forwarding and logistics sectors. Attend industry events or join relevant online forums to connect with others who can provide insights or even referrals for the Specialist Services – Airfreight Operations role.
✨Tip Number 3
Demonstrate your organisational skills by preparing examples of how you've successfully managed complex logistics operations in the past. Be ready to discuss these experiences in detail during interviews to showcase your ability to handle cross-trade shipments.
✨Tip Number 4
Stay updated on the latest trends in airfreight and logistics technology. Being knowledgeable about tools like MultiFreight and other freight management systems will show your commitment to the role and your readiness to contribute from day one.
We think you need these skills to ace Specialist Services – Airfreight Operations
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Specialist Services – Airfreight Operations position. Tailor your application to highlight relevant experience in freight forwarding and airfreight operations.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience with cross-trade shipments, coordination with overseas agents, and any familiarity with freight management systems like MultiFreight. Use specific examples to demonstrate your skills.
Showcase Attention to Detail: Given the importance of detail in this role, provide examples in your application that showcase your meticulousness, such as managing invoicing, updating tracking sheets, or responding promptly to customer inquiries.
Express Team Collaboration Skills: Mention your ability to work both independently and as part of a team. Highlight experiences where you successfully collaborated with colleagues or clients to meet operational needs and deliver excellent service.
How to prepare for a job interview at ZOE
✨Understand the Airfreight Landscape
Familiarise yourself with the airfreight industry, especially the nuances of cross-trade shipments. Be prepared to discuss how you would manage operations across different time zones and the importance of adhering to Standard Operating Procedures (SOPs).
✨Showcase Your Attention to Detail
Given the role's emphasis on accuracy, be ready to provide examples from your past experiences where your attention to detail made a significant impact. Highlight any specific tools or methods you use to ensure precision in your work.
✨Demonstrate Strong Communication Skills
As you'll be responding to customer emails and coordinating with various teams, it's crucial to showcase your communication skills. Prepare to discuss how you handle client inquiries and keep them informed about their shipments.
✨Highlight Your Teamwork and Independence
This role requires both teamwork and the ability to work independently. Be ready to share examples of how you've successfully collaborated with others while also managing tasks on your own. This will show that you can adapt to different working styles.
