At a Glance
- Tasks: Provide housing support to empower residents towards independent living.
- Company: Join a respected charity dedicated to helping vulnerable young people.
- Benefits: Enjoy a competitive salary, gym membership, and discounted childcare.
- Other info: Flexible shifts, 6 weeks holiday, and excellent career growth opportunities.
- Why this job: Make a real difference in the lives of children and young people.
- Qualifications: Experience in supported housing or youth work is preferred.
The predicted salary is between 25000 - 35000 £ per year.
An exciting new permanent position is available for an experienced Housing Support Officer for this well-established, independent charity based in Redhill. Excellent salary, future prospects and great benefits including a 35-hour week, 6.6 weeks holiday (increases with service), free gym and discounted childcare.
Our client's mission is to provide opportunities for people to develop to their full potential, with a focus on children and young people and those who are vulnerable, have a disability or face disadvantage.
A new opportunity is available for a Housing Support Officer to join the Housing team. You will be responsible for providing housing support for residents, delivering high-quality support to empower them to make positive changes moving towards independent living in the community.
This role requires someone with knowledge of supported housing/hostel provision and/or youth work services, and knowledge and understanding of the needs of young people, as well as an understanding of the importance of safeguarding. It would be desirable for the successful candidate to have a full driving license with valid business use insurance.
Employment Terms & Benefits
- Salary £30,031.09
- SHIFT PATTERN: This job is normally scheduled on a four-weekly shift rotation: 8am-4pm, 9am – 5pm, 11am-7pm, 1pm-9pm
- Be part of a long-standing and well-respected charity
- Discounted childcare for permanent employees
- Gym membership and free access to all leisure facilities for permanent employees
- Eligibility for Blue Light Discount Retail Card
- Cycle to Work Scheme
- 6 weeks annual leave which increases after 2 years continuous service
- Free access to our Employee Assistance Programme
- On-site parking
Key responsibilities
- Provide key 1-2-1 and group support to residents as well as other housing duties
- To induct residents into their accommodation, ensuring the terms of the tenancy are understood and all health and safety issues fully explained
- To understand and adhere to the Resident Journey policy as well as the Resident Journey guide for Housing staff
- To be confident in lone-working and to adhere to the lone-working policy
- Provide trauma-informed support and take part in restorative practice
- To provide support for all residents at the accommodation: in funded beds, non-funded beds, and children and adults seeking asylum. To play a crucial role in their resettlement.
- To take responsibility for the safety of the residents at the move-on properties and adhere to procedures regarding contacting on-call staff, as and when required for emergency situations.
- To have a full understanding of fire safety and evacuation procedures
- Adhere to all items, actions and matters laid out in the Resident Journey Programme (RJP) policy including providing support and assistance to the Housing Support Manager
- To maintain the house rules, with reference to Housing policies
- To recognise the importance of (internal and external) partnership working in delivering support to people, and to facilitate partnership working where necessary and appropriate
- To be responsible and proactive in safeguarding adults, young people, and children at risk of harm in accordance with local and national guidelines and procedures. This includes showing a commitment to promote organisation-wide awareness, understanding of safeguarding and undertaking best practice.
- To keep accurate records on the computerised data systems (AMIS database and Outcome Star), this includes providing statistics and reports as directed by Senior Management Team
- To develop and maintain a good working knowledge of current welfare benefits
- To undertake other tasks which may from time to time be required by the Chief Executive and Housing Management, including occasionally working at weekends and evenings as directed and required by Housing Management
We are seeking candidates who are passionate about working for a charity and making a difference to the lives of the children and young people in our community.
Housing Support Officer in Redhill employer: ZOE
As a Remote Lead Product Manager at our innovative company, you will thrive in a dynamic work culture that values creativity and collaboration. We offer competitive benefits, including flexible working hours and opportunities for professional development, ensuring you can grow your skills while making a meaningful impact on our members' lives. Join us in a role where your expertise will directly contribute to transforming nutritional science into accessible, life-changing habits for our community.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Support Officer in Redhill
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by ZOE.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like ZOE.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at ZOE.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at ZOE. Apply directly through us to stand out!
We think you need these skills to ace Housing Support Officer in Redhill
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of ZOE. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Housing Support Officer, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at ZOE
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of ZOE. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!