At a Glance
- Tasks: Provide housing support to empower residents towards independent living.
- Company: Join a respected charity dedicated to helping vulnerable young people.
- Benefits: Enjoy a competitive salary, gym membership, and discounted childcare.
- Why this job: Make a real difference in the lives of children and young people.
- Qualifications: Experience in supported housing or youth work is preferred.
- Other info: Flexible shifts, 6 weeks holiday, and excellent career growth opportunities.
The predicted salary is between 25000 - 35000 £ per year.
An exciting new permanent position is available for an experienced Housing Support Officer for this well-established, independent charity based in Redhill. Excellent salary, future prospects and great benefits including a 35-hour week, 6.6 weeks holiday (increases with service), free gym and discounted childcare.
Our client's mission is to provide opportunities for people to develop to their full potential, with a focus on children and young people and those who are vulnerable, have a disability or face disadvantage.
A new opportunity is available for a Housing Support Officer to join the Housing team. You will be responsible for providing housing support for residents, delivering high-quality support to empower them to make positive changes moving towards independent living in the community.
This role requires someone with knowledge of supported housing/hostel provision and/or youth work services, and knowledge and understanding of the needs of young people, as well as an understanding of the importance of safeguarding. It would be desirable for the successful candidate to have a full driving license with valid business use insurance.
Employment Terms & Benefits- Salary £30,031.09
- SHIFT PATTERN: This job is normally scheduled on a four-weekly shift rotation: 8am-4pm, 9am – 5pm, 11am-7pm, 1pm-9pm
- Be part of a long-standing and well-respected charity
- Discounted childcare for permanent employees
- Gym membership and free access to all leisure facilities for permanent employees
- Eligibility for Blue Light Discount Retail Card
- Cycle to Work Scheme
- 6 weeks annual leave which increases after 2 years continuous service
- Free access to our Employee Assistance Programme
- On-site parking
- Provide key 1-2-1 and group support to residents as well as other housing duties
- To induct residents into their accommodation, ensuring the terms of the tenancy are understood and all health and safety issues fully explained
- To understand and adhere to the Resident Journey policy as well as the Resident Journey guide for Housing staff
- To be confident in lone-working and to adhere to the lone-working policy
- Provide trauma-informed support and take part in restorative practice
- To provide support for all residents at the accommodation: in funded beds, non-funded beds, and children and adults seeking asylum. To play a crucial role in their resettlement.
- To take responsibility for the safety of the residents at the move-on properties and adhere to procedures regarding contacting on-call staff, as and when required for emergency situations.
- To have a full understanding of fire safety and evacuation procedures
- Adhere to all items, actions and matters laid out in the Resident Journey Programme (RJP) policy including providing support and assistance to the Housing Support Manager
- To maintain the house rules, with reference to Housing policies
- To recognise the importance of (internal and external) partnership working in delivering support to people, and to facilitate partnership working where necessary and appropriate
- To be responsible and proactive in safeguarding adults, young people, and children at risk of harm in accordance with local and national guidelines and procedures. This includes showing a commitment to promote organisation-wide awareness, understanding of safeguarding and undertaking best practice.
- To keep accurate records on the computerised data systems (AMIS database and Outcome Star), this includes providing statistics and reports as directed by Senior Management Team
- To develop and maintain a good working knowledge of current welfare benefits
- To undertake other tasks which may from time to time be required by the Chief Executive and Housing Management, including occasionally working at weekends and evenings as directed and required by Housing Management
We are seeking candidates who are passionate about working for a charity and making a difference to the lives of the children and young people in our community.
Housing Support Officer in Redhill employer: ZOE
Contact Detail:
ZOE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Support Officer in Redhill
✨Tip Number 1
Network like a pro! Reach out to people in the housing support sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the charity's mission and values. Be ready to discuss how your experience aligns with their goals, especially when it comes to supporting vulnerable individuals. Show them you're not just looking for a job, but that you're passionate about making a difference!
✨Tip Number 3
Practice your responses to common interview questions, especially those related to safeguarding and trauma-informed support. Use real-life examples from your past experiences to demonstrate your skills and knowledge in these areas.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our mission. So, get your application in and let’s make a difference together!
We think you need these skills to ace Housing Support Officer in Redhill
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Housing Support Officer role. Highlight your experience in supported housing or youth work, and show us how you can empower residents to achieve independent living.
Show Your Passion: We want to see your enthusiasm for working with vulnerable groups. Share any relevant experiences that demonstrate your commitment to making a difference in the lives of children and young people.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and structure your thoughts logically so we can easily see your qualifications and fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at ZOE
✨Know Your Stuff
Make sure you brush up on your knowledge of supported housing and the specific needs of young people. Familiarise yourself with the charity's mission and values, as well as any relevant policies like the Resident Journey Programme. This will show that you're genuinely interested and prepared.
✨Showcase Your Experience
Be ready to share specific examples from your past roles that demonstrate your ability to provide trauma-informed support and work effectively in a team. Think about situations where you've empowered individuals or contributed to their independence, as this aligns perfectly with the role.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask during the interview. This could be about the charity's approach to safeguarding or how they measure the success of their housing support initiatives. It shows you're engaged and thinking critically about the role.
✨Demonstrate Your Passion
Let your passion for working with vulnerable groups shine through. Share why you want to work for this charity specifically and how you can contribute to their mission. Authentic enthusiasm can set you apart from other candidates.