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- Tasks: Join our Import team to manage customs clearance and ensure smooth operations.
- Company: We're a niche 'Hi-Val' Freight Forwarder based in Sunbury-on-Thames.
- Benefits: Enjoy 28 days annual leave, performance bonuses, and a salary sacrifice pension scheme.
- Why this job: Gain valuable experience in logistics while working in a supportive team environment.
- Qualifications: Knowledge of import procedures and strong communication skills are essential.
- Other info: Opportunities for career progression and access to financial wellbeing resources.
The predicted salary is between 24000 - 36000 £ per year.
Our client are a niche ‘Hi-Val’ Freight Forwarder based in Sunbury-on-Thames and are looking for aImport Clerkto join the current Import team, to assist with the smooth running of the department. Working 09:00-17:30 Monday to Friday, including a one hour break each day.
The role ofImport Clerkwill involve, but is not limited to, the following responsibilities:
- Monitor Pre-Alerts from foreign agents and raise import files.
- Create records in the ERTS system ready for clearance.
- Handling files from start to finish.
- Ensure all relevant and legal documentation is in place for the Customs Clearance.
- Complete and check customs entries, checking the CPC to be used after receiving instructions from the client.
- Ensure the client file is completed with the release information before delivery is organised.
- Support management with deliveries in the transport department taking into consideration, size, value location and urgency of delivery.
- Support management to ensure that we are meeting the client’s needs.
- Represent the company by demonstrating high levels of customer service and a professional attitude at all times.
- Undertake additional duties, or assist other members of staff, as may be reasonably requested by the Manager or Directors.
In return for all this, we offer the following:
Annual Leave;
- 28 days per annum (including 8 national holidays).
- Annual leave days increase with longevity.
Annual Salary Reviews & Performance Bonuses;
- Salaries reviewed annually and any potential increase is based on performance & longevity.
- Discretionary bonuses are awarded based on performance.
Uniform;
- Full uniform & company phone provided (where required).
Opportunities;
- An opportunity to progress your career across the business.
Other benefits;
- Salary Sacrifice Pension Scheme (subject to eligibility).
- Free access to an independent digital financial wellbeing platform & coach to help you manage and save your money.
- Cycle To Work Scheme – administered through ‘Green Commute Initiative’ (subject to qualifying criteria).
- Electric Car Scheme – administered through ‘The Electric Car Scheme’ (subject to qualifying criteria).
- Enhanced sickness pay (subject to qualifying criteria).
The knowledge, skills and experience required from ourImport Clerkis:
Essential
- Have a good knowledge of import procedure codes and various import entries.
- Hold a full UK driving, or be able to easily commute to our Sunbury office.
- Have a good knowledge of the English language both verbal and written.
- The ability to prioritise and organise own workload to tight deadlines.
- Strong communication skills: the ability to communicate effectively with the client and colleagues.
- Be a team player in the import team, as well as working with members of staff across all other departments.
- Sound knowledge of IT – Word, Excel and experience of using a CRM system.
Desirable
- Experience of transporting valuable goods.
- Knowledge of London and the local area.
Due to the nature of the role, there are a number of compulsory checks that must be carried out:
- A criminal record check – basic disclosure, carried out by the Disclosure & Barring Service.
- A full 5 year reference history, with any gaps in employment scrutinised and accounted for.
- A driving licence check.
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Import Clerk employer: ZOE
Contact Detail:
ZOE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Import Clerk
✨Tip Number 1
Familiarise yourself with import procedure codes and customs regulations. This knowledge will not only help you in the role but also demonstrate your commitment and understanding of the industry during any discussions.
✨Tip Number 2
Network with professionals in the freight forwarding and logistics sector. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities.
✨Tip Number 3
Brush up on your IT skills, particularly in Word, Excel, and any CRM systems. Being proficient in these tools will make you stand out as a candidate who can hit the ground running.
✨Tip Number 4
Showcase your strong communication skills by preparing examples of how you've effectively collaborated with teams or resolved client issues in the past. This will highlight your ability to work well within the import team and across departments.
We think you need these skills to ace Import Clerk
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Import Clerk position. Tailor your application to highlight relevant experience and skills that match these criteria.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your experience with import procedures, communication skills, and IT proficiency. Use bullet points for clarity and focus on achievements that demonstrate your ability to meet tight deadlines.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that relate to the job, such as handling customs entries or working in a team environment. Make sure to convey your customer service skills and professional attitude.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Import Clerk role.
How to prepare for a job interview at ZOE
✨Know Your Import Procedures
Familiarise yourself with import procedure codes and various import entries. Being able to discuss these confidently will show that you understand the core responsibilities of the Import Clerk role.
✨Demonstrate Strong Communication Skills
Prepare to showcase your communication abilities, both verbal and written. Think of examples where you've effectively communicated with clients or colleagues, as this is crucial for the role.
✨Showcase Your IT Proficiency
Be ready to discuss your experience with IT tools like Word, Excel, and any CRM systems. You might even want to mention specific tasks you've accomplished using these tools to highlight your skills.
✨Emphasise Teamwork and Flexibility
The role requires collaboration with various departments, so be prepared to share examples of how you've worked well in a team. Highlight your ability to adapt and assist others when needed.
