At a Glance
- Tasks: Manage luxury jewellery franchises and optimise commercial partnerships across international territories.
- Company: Prestigious jewellery company located in Central London.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Fast-paced role with excellent stakeholder management and communication opportunities.
- Why this job: Join a high-end brand and elevate your career in the luxury retail sector.
- Qualifications: University degree preferred; jewellery experience and strong commercial acumen required.
The predicted salary is between 50000 - 65000 £ per year.
Our client is a high-end and very prestigious Jewellery company based in Central London. They are seeking an experienced Franchise Account Manager. Operating within a fast-paced and highly dynamic luxury environment, the Franchise Account Manager is responsible for developing commercial partnerships across international selected Franchise territories. This role is pivotal in optimizing commercial performance, elevating brand presence, and delivering a state-of-the-art B2B client experience aligned with the highest standards of luxury retail.
Role and Responsibility
- Operations & Execution
- Oversee end-to-end order management including allocation, invoicing and logistics
- Ensure seamless coordination between internal teams and external partners
- Maintain accurate reporting, trackers and cash flow visibility
- Cross-Functional Coordination
- Coordinate with Merchandising, Production, Finance, Logistics and Marketing teams
- Ensure alignment across all business functions to deliver operational excellence
- Commercial Management
- Drives sales performance and profitability across selected Franchise Accounts
- Analyse sales trends, stock levels, and market dynamics to identify growth opportunities
- Develop and execute strategic action plans aligned with global objectives
- Client Management
- Act as primary point of contact for selected Franchise partners
- Advise on Product Strategy, Merchandising and Retail excellence
- Showroom & Brand Experience
- Prepare and present collections for key client meetings and exhibitions
- Support showroom excellence and product storytelling at HQ
- Contribute to maintaining the highest standards of brand presentation.
A University Degree is preferred along with strong commercial acumen with a strategic mindset. Must be proactive, reliable and solutions-driven with excellent communication and stakeholder management skills. Jewellery experience is essential.
Franchise Account Manager employer: ZOE
As a prestigious jewellery company located in the heart of Central London, we pride ourselves on fostering a dynamic and luxurious work environment that encourages creativity and excellence. Our employees benefit from comprehensive training and development opportunities, ensuring personal and professional growth while working alongside industry leaders. With a commitment to maintaining the highest standards of luxury retail, we offer a unique chance to be part of a brand that values innovation and collaboration in every aspect of its operations.
StudySmarter Expert Advice🤫
We think this is how you could land Franchise Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the jewellery industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your expertise! When you get the chance to chat with hiring managers or recruiters, make sure to highlight your experience in commercial management and client relations. Share specific examples of how you've driven sales performance and built strong partnerships.
✨Tip Number 3
Prepare for interviews by researching the company’s brand and values. Understand their product strategy and be ready to discuss how you can elevate their presence in the luxury market. Tailor your responses to show you’re aligned with their goals.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, it’s a great way to ensure your application gets seen by the right people. Let’s land that dream job together!
We think you need these skills to ace Franchise Account Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Franchise Account Manager role. Highlight your jewellery experience and any relevant commercial management achievements to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about luxury retail and how your strategic mindset can drive sales performance. Be genuine and let your personality come through.
Showcase Your Communication Skills:Since this role involves a lot of client management, make sure your written application demonstrates your excellent communication skills. Use clear, concise language and avoid jargon to keep it professional yet approachable.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at ZOE
✨Know Your Luxury Market
Familiarise yourself with the luxury jewellery market and the specific brand's position within it. Research their latest collections, brand values, and target audience. This will help you demonstrate your understanding of the industry and how you can contribute to their commercial success.
✨Showcase Your Commercial Acumen
Prepare to discuss your previous experiences in driving sales performance and profitability. Bring examples of how you've analysed market trends and developed strategic action plans. This will show that you have the strategic mindset they’re looking for.
✨Highlight Cross-Functional Coordination Skills
Be ready to talk about your experience working with different teams like Merchandising, Production, and Marketing. Share specific instances where you successfully coordinated efforts to achieve operational excellence, as this role requires seamless collaboration across various functions.
✨Prepare for Client Management Scenarios
Think of examples where you've acted as a primary point of contact for clients. Discuss how you advised on product strategy and ensured a top-notch client experience. This will illustrate your ability to maintain strong relationships with Franchise partners and elevate brand presence.
