Senior Product Designer

Hi, we’re ZOE 👋 Created by the world’s top scientists, ZOE is reimagining a fundamental human need: eating well for your body. Our personalised nutrition program combines cutting‑edge science, technology, and behavioural insights to help people make better food choices for long‑term health. Today, ZOE supports 100k+ members across the UK and US, and our research has been published in leading journals including Nature Medicine, Science, and The Lancet. Our Science & Nutrition Podcast has reached millions worldwide. We’re a remote‑first, mission‑driven company backed by founders and investors who’ve built multi‑billion‑dollar technology businesses. At ZOE, we value curiosity, care, ownership, transparency, and inclusivity. We move fast, learn in the open, and support each other while tackling complex, meaningful problems.

About the Role 🚀 We’re looking for our next Senior Product Designer to join our Ecommerce squad, a critical team with the mission of making discovering, understanding, and purchasing of ZOE products effortless and joyful. This role is primarily focused on web surfaces across our marketing, discovery, and purchase journeys. You’ll work closely with Product Managers and Engineers as part of a cross‑functional squad, designing end‑to‑end ecommerce experiences that balance member needs, scientific integrity, and business outcomes. As a Senior Product Designer at ZOE, you’ll own problems from early discovery through to high‑fidelity execution and implementation. You’ll help translate complex propositions into clear, intuitive, and delightful experiences — raising the bar for both UX and UI craft along the way.

About the Team ⚙️ You’ll be part of a product trio (Product Manager, Designer, Engineering Lead) within the Ecommerce squad, collaborating daily with engineers, data partners, and stakeholders across Growth, Brand, Content, and Science. You’ll also join ZOE’s broader Experience team — a small multi‑disciplinary group of Product Designers, a Content Designer, a Motion Designer and UX Researchers. We care deeply about craft, clarity, and impact. We challenge each other, learn together, and believe that great work can and should be joyful.

What You’ll Do 🎯

• Own ecommerce experiences end‑to‑end, from problem framing and discovery through to detailed UI and implementation
• Partner closely with Product and Engineering to shape strategy, define success, and ship high‑quality outcomes
• Design intuitive, conversion‑aware journeys across web‑based discovery and purchase flows
• Make complex concepts and value propositions feel simple, human, and trustworthy
• Use research, data, and experimentation to (in)validate design decisions and iterate with confidence
• Bring strong UX and UI craft, with attention to interaction, visual hierarchy, accessibility, and polish
• Present work clearly to stakeholders, incorporating feedback while advocating for the user
• Contribute to and evolve our design system, improving consistency and speed without sacrificing quality
• Help raise the bar for design quality, collaboration, and ways of working within the team

This role will be a great fit if you…💫

• Have 5–8+ years designing digital products in product‑led teams (B2C experience strongly preferred)
• Have shipped and iterated on web‑first or ecommerce experiences at scale
• Are a strong UX thinker who can also deliver high‑quality UI and visual design
• Have a portfolio that shows end‑to‑end ownership, clear problem‑solving, and measurable impact

• Think in systems and journeys, not just screens
• Balance user needs, business goals, and technical constraints thoughtfully
• Measure success by real‑world outcomes, not what’s in the design file
• Are comfortable working in ambiguity and shaping clarity with your team

• Are a collaborative partner — pragmatic, kind, and enjoyable to work with
• Communicate clearly and prefer simple, direct language over jargon
• Are open to feedback and iterate quickly without losing craft quality
• Take ownership, follow through, and care deeply about doing great work

• Care about health, wellbeing, and improving people’s lives
• Bring a member‑first mindset to decisions
• Value inclusivity, accessibility, and ethical design
• Enjoy learning, experimenting, and growing alongside others

Why join ZOE?

• Work on meaningful problems with real impact on people’s health
• Collaborate with world‑class scientists, designers, and technologists
• Help shape a product and brand at a pivotal moment of growth
• Enjoy a remote‑first environment built on trust, flexibility, and support
• Be part of a team that takes its mission seriously — but not itself

Together, we’re building experiences that make better health feel possible, understandable, and joyful. 🚀 Ready to thrive? We want to hear from you. The experience, skills, and attributes we’ve outlined are what we believe will help someone truly thrive in this role. However, we understand that talent comes in many forms. If you are genuinely excited about ZOE's mission and this opportunity, please don’t hesitate to apply—even if you don’t meet every single requirement listed. We fundamentally value potential and commitment above all else. We are dedicated to fostering growth and providing opportunities for you to learn and develop alongside us.