PMO Support

The PMO Support will report to the PMO Lead to support the delivery of projects, programmes and portfolios.

Based five days a week at our office in central London, this role will suit an individual who has a strong appreciation of the project management delivery cycle and working knowledge of Project Management tools. But has the flexibility to adapt where a pragmatic approach is appropriate or where non-standard methods are present.

This role will suit a proactive individual who is comfortable opening dialogue with stakeholders across all levels and has a coercive but supportive approach to ensuring tasks are met.

Responsibilities

• Preparing and maintaining project repository (Azure DevOps) this includes monitoring the health of projects maintained in DevOps via Dashboards and queries.
• Provide support to ensure the proactive management of risks and issues, dependencies, resources, and milestones associated with the implementation of projects.
• Consolidating and documenting the fundamental components of projects and/or programmes and/or portfolios (scope, schedule, resource requirements, budgets, risks, opportunities and issues, and quality requirements)
• Establishing and maintaining governance arrangements for the delivery of projects and/or programmes and/or portfolios, defining clear roles, responsibilities and accountabilities, that align with organisational practice.
• Administration of tools supporting the delivery of projects and/or programmes and/or portfolios. Including Azure DevOps, SharePoint, and the MS Office Suite.
• Provide appropriate document and information management on behalf of the project; Ensuring project folders are kept tidy and well structured, with a document register for key items maintained throughout the lifecycle. Ensure appropriate classifications are applied to all documentation shared by the project/programme.
• Liaise with other team members across the programme, supporting other staff to deliver the programme objectives

A PMO Support is also likely to be responsible for applying the following under supervision, in non-complex situations:

• Developing, implementing and updating resource allocation plans needed for projects and/or programmes and/or portfolios, taking account of availability and scheduling.
• Identifying and monitoring project and/or programme and/or portfolio risks (threats and opportunities), planning and implementing responses to them and responding to other issues that affect projects and/or programmes and/or portfolios.
• Managing stakeholders, taking account of their levels of influence and particular interests
• Establishing, and implementing where necessary, protocols to change the scope of projects and/or programmes and/or portfolios and updating configuration documents as required

Experience and Requirements:

We are looking for a PMO Support with 2-3 years’ experience of working in a PMO or on structured development projects. And a minimum of 12 months in-depth use of Azure DevOps. Preferably to an administrative level, including configuring project hierarchy, creating tasks and managing backlogs.

• IT Literate, particularly the MS Office Suite of programs
• Working knowledge of Project Management methodologies and tools (non-specific)
• Experience of managing and implementing project control mechanisms in a project and/or programme or business environment.
• Good MS Excel skills including formulae building.
• Solid understanding of software development projects

Skills

• Excellent communication skills across all levels
• Time Management
• Organisational skills including planning and forecasting
• Ability to learn quickly
• Uses initiative
• Proactive