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- Tasks: Lead and evolve people programmes, ensuring a top-notch employee experience globally.
- Company: Join Zodia Custody, a pioneering digital assets platform backed by major financial institutions.
- Benefits: Enjoy competitive pension contributions, private healthcare, and flexible bank holidays.
- Why this job: Make a real impact on employee experience in a fast-paced, innovative environment.
- Qualifications: Experience in HR operations and strong project management skills required.
- Other info: Thriving in ambiguity and autonomy is key to success in this role.
The predicted salary is between 36000 - 60000 £ per year.
Zodia Custody is an institution-first digital assets platform backed by Standard Chartered, in association with Northern Trust, SBI Holdings, National Australia Bank, and Emirates NBD. Through the combination of its custody, treasury, and settlement solutions, Zodia Custody enables institutional investors around the globe to realise the full potential of the digital assets future – simply, safely, and without compromise.
Our Vision
We remove compromise. Bringing together giants of the traditional banking and digital asset worlds – leaders in emerging markets, technology and global custody – ensures everything we do is born institution-first. Only we blend a forensic insight of institutions with client-focused innovation, applying the framework of governance that frees them to fearlessly embrace the digital asset future.
Our Mission
However the needs of digital asset custody evolve, and however fast, we ensure our solutions are institution-ready. Wherever our clients are on their digital asset journey, we ensure custody is compromise-free. Delivered with care, insight and simplicity. Familiar to the way they work. Empowering them to navigate established or new digital asset markets with ease and total assurance.
Role Overview
The People & Culture Lead is a pivotal role for an experienced strategic business partner or people operations leader who wants a diverse, end-to-end remit with real influence. You will design, run and continuously improve the infrastructure that powers our employee experience globally. This role acts as both the strategic engine behind our people programmes and the architect of our operational model, ensuring our systems, processes and rhythm of business scale with the company. You will also lead and develop one direct report (HR Administrator).
Key Responsibilities
- Lead and evolve our core people programmes, including onboarding, performance, organisational design, development and remuneration.
- Own global benefits, co-designing the strategy and ensuring accurate, compliant execution across all regions.
- Support remuneration and performance cycles, with a strong focus on education, enablement and delivery excellence.
- Project-manage HR technology and workflow improvements, including automation, HRIS enhancements and vendor transitions.
- Provide pragmatic guidance on employee relations matters as they arise, partnering closely with leaders.
- Develop board-level people insights, including dashboards on headcount, turnover, compensation, hiring and workforce trends.
- Design scalable, end-to-end HR processes - onboarding, offboarding, mobility, payroll feeds, benefits administration and HRIS operations - working closely with the Coordinator to execute.
Qualifications
- Proven experience in HR Operations, People Partnering, HR Consulting or a People Lead role in a scaling or multi-regional organisation.
- Strong project management, process design and change management capability.
- Experience supporting or running performance and remuneration cycles.
- High level of data literacy, with confidence presenting insights to senior leaders and executives.
- Strong HRIS experience and an eye for systems optimisation and automation.
- Knowledge of multi-jurisdiction employment practices and how to operationalise them effectively.
- Operates with high autonomy and thrives in an environment of pace, ambiguity and shifting priorities.
- Exceptional emotional intelligence, with the ability to build trust, influence senior leaders and navigate sensitive situations.
- Sound judgement and a proactive mindset, able to anticipate risks, solve problems early and elevate issues with clarity.
Benefits
- Competitive employer contribution pension scheme
- Private health care
- Critical Illness cover
- Life Insurance
- Flexible bank holidays (can choose whether to work on bank holidays and use the leave elsewhere in the year)
People & Culture Lead employer: Zodia Custody
Contact Detail:
Zodia Custody Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People & Culture Lead
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Ace the Interview
Prepare for your interviews by researching the company and practising common interview questions. We recommend using the STAR method to structure your answers – it helps you showcase your skills and experiences effectively. Remember, confidence is key!
✨Follow Up
After your interview, don’t forget to send a thank-you email! It shows your appreciation and keeps you fresh in their minds. We suggest mentioning something specific from the interview to make it personal and memorable.
✨Apply Through Our Website
When you find a role that excites you, apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing passionate candidates who are eager to join our team!
We think you need these skills to ace People & Culture Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of People & Culture Lead. Highlight your experience in HR operations and people partnering, and don’t forget to showcase your project management skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the role and how your background aligns with our mission at Zodia Custody. Be genuine and let your personality come through – we love a bit of character!
Showcase Your Data Skills: Since data literacy is key for this role, make sure to include examples of how you've used data to drive decisions or improve processes in your previous roles. We’re keen to see how you can present insights to senior leaders!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Zodia Custody
✨Know Your Stuff
Before the interview, dive deep into Zodia Custody's mission and values. Understand their approach to digital assets and how they blend traditional banking with innovation. This will help you align your answers with their vision and show that you're genuinely interested in the role.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your experience in HR operations and people partnering. Think about times when you've successfully managed performance cycles or implemented HR technology improvements. Be ready to discuss these in detail to demonstrate your capability.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about their people programmes and how they measure success. This not only shows your interest but also gives you a chance to assess if their culture aligns with your values.
✨Emphasise Emotional Intelligence
Given the importance of emotional intelligence in this role, be prepared to discuss how you've built trust and navigated sensitive situations in the past. Share examples that illustrate your ability to influence senior leaders and handle ambiguity effectively.
