At a Glance
- Tasks: Lead and evolve people programmes, ensuring a fantastic employee experience globally.
- Company: Join Zodia Custody, a pioneering digital assets platform backed by major financial institutions.
- Benefits: Enjoy competitive pension contributions, private healthcare, and flexible bank holidays.
- Why this job: Make a real impact on employee experience in a fast-paced, innovative environment.
- Qualifications: Experience in HR operations and strong project management skills required.
- Other info: Be part of a friendly team with monthly socials and seasonal celebrations.
The predicted salary is between 36000 - 60000 £ per year.
Zodia Custody is an institution-first digital assets platform backed by Standard Chartered, in association with Northern Trust, SBI Holdings, National Australia Bank, and Emirates NBD. Through the combination of its custody, treasury, and settlement solutions, Zodia Custody enables institutional investors around the globe to realise the full potential of the digital assets future – simply, safely, and without compromise.
Our Vision
We remove compromise. Bringing together giants of the traditional banking and digital asset worlds – leaders in emerging markets, technology and global custody – ensures everything we do is born institution-first. Only we blend a forensic insight of institutions with client-focused innovation, applying the framework of governance that frees them to fearlessly embrace the digital asset future.
Our Mission
However the needs of digital asset custody evolve, and however fast, we ensure our solutions are institution-ready. Wherever our clients are on their digital asset journey, we ensure custody is compromise-free. Delivered with care, insight and simplicity. Familiar to the way they work. Empowering them to navigate established or new digital asset markets with ease and total assurance.
Role Overview
The People & Culture Lead is a pivotal role for an experienced strategic business partner or people operations leader who wants a diverse, end-to-end remit with real influence. You will design, run and continuously improve the infrastructure that powers our employee experience globally. This role acts as both the strategic engine behind our people programmes and the architect of our operational model, ensuring our systems, processes and rhythm of business scale with the company. You will also lead and develop one direct report (HR Administrator).
Key Responsibilities:
- Lead and evolve our core people programmes, including onboarding, performance, organisational design, development and remuneration.
- Own global benefits, co-designing the strategy and ensuring accurate, compliant execution across all regions.
- Support remuneration and performance cycles, with a strong focus on education, enablement and delivery excellence.
- Project-manage HR technology and workflow improvements, including automation, HRIS enhancements and vendor transitions.
- Provide pragmatic guidance on employee relations matters as they arise, partnering closely with leaders.
- Develop board-level people insights, including dashboards on headcount, turnover, compensation, hiring and workforce trends.
- Design scalable, end-to-end HR processes - onboarding, offboarding, mobility, payroll feeds, benefits administration and HRIS operations - working closely with the Coordinator to execute.
Requirements
- Proven experience in HR Operations, People Partnering, HR Consulting or a People Lead role in a scaling or multi-regional organisation.
- Strong project management, process design and change management capability.
- Experience supporting or running performance and remuneration cycles.
- High level of data literacy, with confidence presenting insights to senior leaders and executives.
- Strong HRIS experience and an eye for systems optimisation and automation.
- Knowledge of multi-jurisdiction employment practices and how to operationalise them effectively.
- Operates with high autonomy and thrives in an environment of pace, ambiguity and shifting priorities.
- Exceptional emotional intelligence, with the ability to build trust, influence senior leaders and navigate sensitive situations.
- Sound judgement and a proactive mindset, able to anticipate risks, solve problems early and elevate issues with clarity.
Benefits
We are a friendly team, with monthly socials and seasonal celebrations as well as offering a range of fantastic benefits including:
- Competitive employer contribution pension scheme
- Private health care
- Critical Illness cover
- Life Insurance
- Flexible bank holidays (can choose whether to work on bank holidays and use the leave elsewhere in the year)
People & Culture Lead in London employer: Zodia Custody
Contact Detail:
Zodia Custody Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People & Culture Lead in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just a fit for the role, but also for their team. We want to see your personality shine!
✨Tip Number 3
Practice your pitch! Be ready to explain why you’re the perfect People & Culture Lead. Highlight your experience and how it aligns with their mission of being institution-first.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace People & Culture Lead in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of People & Culture Lead. Highlight your experience in HR operations and people partnering, and don’t forget to showcase your project management skills. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background aligns with our mission. Be genuine and let your personality come through – we love a bit of character!
Showcase Your Data Skills: Since data literacy is key for this role, make sure to include examples of how you've used data to drive decisions or improve processes in your previous roles. We’re keen to see how you can leverage insights to influence senior leaders!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our culture and values!
How to prepare for a job interview at Zodia Custody
✨Know Your Stuff
Before the interview, dive deep into Zodia Custody's mission and vision. Understand how they blend traditional banking with digital assets. This will help you articulate how your experience aligns with their goals, especially in HR operations and people programmes.
✨Showcase Your Project Management Skills
Be ready to discuss specific examples of how you've successfully managed HR projects or processes in the past. Highlight your ability to design scalable HR systems and your experience with performance cycles, as these are key aspects of the role.
✨Data is Key
Since the role requires a high level of data literacy, prepare to talk about how you've used data to drive decisions in previous roles. Bring examples of dashboards or insights you've created that influenced senior leadership, showcasing your analytical skills.
✨Emotional Intelligence Matters
Zodia Custody values emotional intelligence, so be prepared to discuss how you've built trust and navigated sensitive situations in the workplace. Share stories that demonstrate your proactive mindset and sound judgement, especially in ambiguous environments.