Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide 24/7 support to clients and manage risk in the digital assets space.
- Company: Leading digital assets platform based in Greater London.
- Benefits: Flexible hours, dynamic work environment, and opportunities for growth.
- Other info: Ideal for those passionate about digital assets and client interaction.
- Why this job: Join a cutting-edge industry and help clients navigate financial risks.
- Qualifications: 1-3 years in client services and strong communication skills required.
The predicted salary is between 35000 - 45000 £ per year.
A leading digital assets platform in Greater London is seeking a Client Services Agent to provide critical support to global clients, ensuring compliance and mitigating financial crime risks. This role involves direct client interaction, incident investigations, risk management, and process improvement.
Ideal candidates will have:
- 1 to 3 years of experience in client services
- A strong understanding of the digital asset landscape
- Excellent communication skills
The position offers a dynamic work environment with flexible hours including weekends.
Crypto Client Services Specialist: 24/7 Support & Risk in London employer: Zodia Custody
Contact Detail:
Zodia Custody Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Crypto Client Services Specialist: 24/7 Support & Risk in London
✨Tip Number 1
Network like a pro! Reach out to folks in the crypto space on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can land you that Client Services role.
✨Tip Number 2
Prepare for those tricky interview questions! Brush up on your knowledge of financial crime risks and compliance. We want you to show off your understanding of the digital asset landscape and how you can help clients navigate it.
✨Tip Number 3
Show your passion for client services! During interviews, share examples of how you've gone above and beyond for clients in the past. We love to see candidates who genuinely care about providing top-notch support.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always on the lookout for talent that fits our dynamic work environment.
We think you need these skills to ace Crypto Client Services Specialist: 24/7 Support & Risk in London
Some tips for your application 🫡
Show Your Passion for Digital Assets: When writing your application, let us know why you're excited about the digital asset landscape. Share any relevant experiences or interests that highlight your enthusiasm for this field.
Highlight Your Client Services Experience: Make sure to emphasise your previous experience in client services. We want to see how you've successfully interacted with clients and resolved issues, so include specific examples that showcase your skills.
Be Clear and Concise: In your written application, clarity is key! Use straightforward language and avoid jargon. We appreciate a well-structured application that gets straight to the point while still showcasing your personality.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Zodia Custody
✨Know Your Crypto Stuff
Make sure you brush up on your knowledge of digital assets and the current trends in the crypto market. Being able to discuss recent developments or regulations will show that you're not just familiar with the basics but are genuinely interested in the field.
✨Showcase Your Client Service Skills
Prepare examples from your past experience where you've successfully handled client interactions, especially in challenging situations. Highlight your problem-solving skills and how you’ve managed to keep clients satisfied while ensuring compliance.
✨Understand Risk Management
Familiarise yourself with common financial crime risks associated with digital assets. Be ready to discuss how you would approach incident investigations and what processes you think could be improved in a client services role.
✨Be Ready for Flexibility
Since the role involves flexible hours, including weekends, be prepared to discuss your availability and willingness to adapt. Showing that you’re open to working in a dynamic environment will demonstrate your commitment to the role.