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- Tasks: Lead and scale global RevOps, optimising processes and leveraging AI for revenue growth.
- Company: ZodiaCustody, a cutting-edge digital assets platform backed by major financial institutions.
- Benefits: Competitive pension scheme, private healthcare, flexible bank holidays, and more.
- Other info: Enjoy monthly socials and seasonal celebrations in a friendly work environment.
- Why this job: Join a dynamic team and drive innovation in the digital assets space.
- Qualifications: Proven experience in RevOps leadership and strong CRM skills required.
The predicted salary is between 80000 - 100000 £ per year.
ZodiaCustody is an institution-first digital assets platform backed by Standard Chartered, in association with Northern Trust, SBI Holdings, National Australia Bank, and Emirates NBD. Through the combination of its wallet, yield and settlement solutions, ZodiaCustody enables institutional investors around the globe to realize the full potential of the digital assets future.
We are seeking an experienced and commercially-minded Head of Revenue Operations to lead and scale our RevOps function globally. This individual will bring proven experience in building and operating high-performing RevOps functions, implementing best-in-class processes, and leveraging data, systems, and AI to drive revenue growth. They will play a central role in improving execution across the revenue engine—freeing up sales, relationship management, and client teams to focus on driving revenue.
Key Responsibilities:
- Strategy & Leadership
- Own and evolve the global RevOps strategy aligned to company growth objectives
- Partner with CRO and leadership team on sales strategy, planning, and execution
- Drive alignment across Sales, Client Management, Product, Marketing, and Finance
- Define and track OKRs and revenue targets
- Process Optimisation
- Design and optimise scalable revenue processes across the full lifecycle (lead gen → retention)
- Identify bottlenecks and implement improvements
- Enhance sales enablement frameworks
- AI, Automation & Innovation
- Identify and implement AI-driven solutions across the revenue lifecycle
- Automate manual processes to improve efficiency and reduce admin
- Evaluate and deploy tools across CRM automation, forecasting, and sales enablement
- Act as a key advisor on how AI can enhance revenue performance
- Technology & CRM
- Own and optimise the revenue tech stack (HubSpot, Asana, etc.)
- Ensure strong data hygiene, adoption, and system integration
- Establish best practices and governance across CRM usage
- Data & Reporting
- Build dashboards and reporting frameworks
- Deliver insights to support decision-making
- Improve forecasting accuracy and pipeline visibility
- Revenue Enablement
- Support and challenge revenue teams to hit targets
- Develop onboarding and ramp frameworks
- Partner with Product and Client teams on feedback loops
- Support pricing and commercial initiatives
- Stakeholder Management
- Act as central connector across revenue-related teams
- Chair revenue forums (e.g. RLT)
- Communicate effectively with senior stakeholders including ExCo
Essential:
- Proven experience in a Revenue Operations, Sales Operations, or GTM Operations leadership role
- Track record of building and scaling RevOps functions
- Strong experience with CRM systems (HubSpot/Salesforce)
- Experience working closely with senior commercial leadership (CRO/CCO level)
AI & Automation:
- Strong understanding of AI tools and use cases in revenue environments
- Practical experience implementing automation and AI-driven workflows
- Ability to identify high-impact opportunities to improve productivity through AI
Core Skills:
- Strong analytical and data-driven mindset
- Strategic thinker with hands‑on execution capability
- Strong stakeholder management and communication skills
- Comfortable operating in a fast‑paced, evolving environment
We are a friendly team, with monthly socials and seasonal celebrations as well as offering a range of fantastic benefits including:
- Competitive employer contribution pension scheme
- Private health care
- Critical Illness cover
- Life Insurance
- Flexible bank holidays (can choose whether to work on bank holidays and use the leave elsewhere in the year)
Head of Revenue Operations employer: Zodia Custody
Contact Detail:
Zodia Custody Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Revenue Operations
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and engage with professionals on platforms like LinkedIn. We can’t stress enough how important it is to make those personal connections that could lead to job opportunities.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially in the digital assets space. We want you to walk in feeling confident and ready to discuss how your experience aligns with their goals.
✨Tip Number 3
Showcase your skills through real-life examples. When discussing your experience, focus on specific achievements and how you’ve driven revenue growth or optimised processes in previous roles. We love hearing about your successes!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for passionate individuals who are eager to contribute to our mission.
We think you need these skills to ace Head of Revenue Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Head of Revenue Operations. Highlight your experience in building RevOps functions and any relevant achievements that align with the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've driven revenue growth and optimised processes in previous positions. Let us know what excites you about working with ZodiaCustody!
Showcase Your Data Skills: Since data and reporting are key parts of this role, make sure to highlight your analytical skills. Mention any tools or systems you've used to build dashboards or improve forecasting accuracy. We love seeing candidates who can leverage data to drive decisions!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy to do!
How to prepare for a job interview at Zodia Custody
✨Know Your RevOps Inside Out
Before the interview, make sure you thoroughly understand the key responsibilities of the Head of Revenue Operations role. Familiarise yourself with revenue strategies, process optimisation, and how AI can enhance revenue performance. This will help you speak confidently about your experience and how it aligns with their needs.
✨Showcase Your Data Skills
Since this role heavily relies on data-driven decision-making, be prepared to discuss specific examples of how you've used data analytics in previous positions. Bring along any dashboards or reports you've created that demonstrate your ability to improve forecasting accuracy and pipeline visibility.
✨Prepare for Stakeholder Scenarios
Think of examples where you've successfully managed stakeholders, especially at a senior level. Be ready to discuss how you’ve communicated effectively with leadership teams and how you’ve driven alignment across various departments like Sales, Marketing, and Finance.
✨Emphasise Your AI and Automation Experience
Given the focus on AI and automation in this role, prepare to talk about your practical experience with these technologies. Highlight any specific tools you've implemented and the impact they had on productivity and efficiency within your previous teams.